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- Faculty Publications (46)
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- All HBS Web (212)
- Faculty Publications (46)
- 01 Mar 2008
- News
Innovation, Inc.
Of course it does. But it also depends on creative thinking as a skill that involves qualities such as the propensity to take risks and to turn a problem on its head to get a new perspective. That can be learned.” For example, in her...
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- August 2022
- Case
Atlanta Ransomware Attack (A)
By: Amit Goldenberg and Julian Zlatev
This case describes the March 2018 Ransomware attack on the information technology (IT) systems of the city of Atlanta and the response by Mayor Keisha Lance Bottoms and her administration. The case includes a brief background on Bottoms and her young administration at...
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Keywords:
Crime and Corruption;
Decision Making;
Cost vs Benefits;
Decision Choices and Conditions;
Decisions;
Ethics;
Values and Beliefs;
Government and Politics;
Government Administration;
Information Technology;
Cybersecurity;
Information Management;
Leadership;
Management;
Crisis Management;
Management Teams;
Negotiation;
Risk and Uncertainty;
Social Psychology;
Perception;
Personal Characteristics;
Perspective;
Power and Influence;
Society;
Public Administration Industry;
United States;
Georgia (state, US);
Atlanta
Goldenberg, Amit, and Julian Zlatev. "Atlanta Ransomware Attack (A)." Harvard Business School Case 923-009, August 2022.
- 18 Dec 2012
- First Look
First Look: December 18
discounting is robust to various controls for unobserved proposal quality and alternative explanations. Additional tests suggest information effects rather than strategic effects account for the novelty penalty. Only a minority of the novelty penalty could be related...
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Carmen Nobel
- 23 Feb 2010
- First Look
First Look: Feb. 23
leading players in these clusters are multi-location firms that organize and integrate knowledge across sites worldwide. Strong internal links across locations allow these firms to leverage knowledge for competitive advantage without View Details
Keywords:
Martha Lagace
- 29 Jun 2007
- First Look
First Look: June 29, 2007
and economics. A focal attribute of communication is miscommunication. We model this key characteristic as a noise in the messages communicated, so that the sender of a message is uncertain about its perception by the receiver, and then...
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Martha Lagace
- 17 Feb 2021
- Research & Ideas
Pandemic Self-Care for CEOs: Rituals, Running, and Cognitive Restructuring
“worked on self-development,” taking the pandemic as an opportunity to foster their resilience and learn new skills. “I believe that whatever does not kill you makes you stronger. This perception helped,” one CEO noted. Reading, webinars,...
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- 03 Mar 2011
- Research & Ideas
HBS Faculty on Revolution in the Middle East and North Africa
From Tunisia to Egypt, Bahrain to Yemen, as a number of nations in North Africa and the Middle East go through cataclysmic changes, the world watches and wonders what the future may hold as myriad protestors risk their lives for...
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- August 2022
- Supplement
Atlanta Ransomware Attack (B)
By: Amit Goldenberg and Julian Zlatev
This case describes the March 2018 Ransomware attack on the information technology (IT) systems of the city of Atlanta and the response by Mayor Keisha Lance Bottoms and her administration. The case includes a brief background on Bottoms and her young administration at...
View Details
Keywords:
Crime and Corruption;
Decision Making;
Cost vs Benefits;
Decision Choices and Conditions;
Decisions;
Ethics;
Values and Beliefs;
Government and Politics;
Government Administration;
Information Technology;
Cybersecurity;
Information Management;
Leadership;
Management;
Crisis Management;
Management Teams;
Negotiation;
Risk and Uncertainty;
Social Psychology;
Perception;
Personal Characteristics;
Perspective;
Power and Influence;
Society;
Public Administration Industry;
United States;
Atlanta;
Georgia (state, US)
Goldenberg, Amit, and Julian Zlatev. "Atlanta Ransomware Attack (B)." Harvard Business School Supplement 923-010, August 2022.
- 18 Sep 2018
- First Look
New Research and Ideas, September 18, 2018
success was larger for those that were culturally closer to native whites (i.e., Western and Northern Europeans). These patterns are consistent with a framework in which perceptions of racial threat among native whites lower the barriers...
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Dina Gerdeman
- 20 May 2014
- First Look
First Look: May 20
was in the midst of a brand revitalization program. Landor Associates, a leading brand consultancy, had identified three areas of concern: the shrinking differentiation opportunity provided by the boutique hotel positioning, consumers' negative View Details
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Sean Silverthorne
- 08 May 2007
- First Look
First Look: May 8, 2007
be useful for managing change after the Kyoto period is a challenge both for Kyoto ratifiers and for countries like the United States that have not ratified the agreement. Summarizes the science and economics of climate change, and encourages readers to contemplate the...
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Martha Lagace
- 23 May 2017
- First Look
First Look at New Ideas and Research: May 23, 2017
framing alters perceptions of (in)completeness, making intermediate progress seem less complete. In turn, these feelings of incompleteness motivate people to persist until the pseudo-set has been fulfilled. Publisher's link:...
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Carmen Nobel
- 08 Apr 2014
- First Look
First Look: April 8
nuclear agency, recently asserted, "The iceberg of sanctions is melting while our centrifuges are still working." To mitigate the risk of such "deal drift," the United States and its allies should set a realistic, hard...
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Sean Silverthorne
- 17 Jan 2017
- First Look
First Look at New Research: January 17
infrastructure and ready talent, and an underdeveloped consumer market. Some innovators, however, have succeeded by building franchises to serve poorer consumer segments; tapping the vast opportunity represented by nonconsumption; internalizing View Details
Keywords:
Sean Silverthorne
- 03 Mar 2009
- First Look
First Look: March 3, 2009
The Fall of Enron Harvard Business School Case 109-039 The case traces the rise of Enron, covering the company's business innovations, personnel management, and risk management processes. It then examines the company's dramatic fall...
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Martha Lagace
- 29 Mar 2010
- Research & Ideas
Ruthlessly Realistic: How CEOs Must Overcome Denial
denial as a particular risk for large, established organizations as much as for young, entrepreneurial firms? Is denial a predictable downside to success? A: Denial is more endemic to older firms because it so often results from stubborn...
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- 04 Dec 2012
- First Look
First Look: December 4
drawing from the approach/inhibition theory of power, power-devaluation theory, and organizational research on the antecedents of employee voice, we argue that a leader's experience of heightened power produces verbal dominance, which reduces View Details
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Carmen Nobel
- 31 Jul 2019
- News
Skydeck Live: The Rise of the FOMO Sapiens
knowledge and that I thought about my own career and I started to build these sort of ways of thinking about FOMO and FOBO. Let's break them down. So FOMO, fear of missing out, is really based on two factors. It's about the perception...
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- 01 Jun 2009
- News
Dispatches from the Global Classroom
lessons or definitive answers. But somewhere in the two-day span we spend talking with villagers, sharing their food, and sleeping in their homes, perceptions shift. It’s one thing to read a newspaper article about the impact of...
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- 07 Aug 2007
- First Look
First Look: August 7, 2007
an increased risk of default and financial problems. Which option should John Owen pursue? Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=207061 Joel Klein and Leadership in the NYC Public Schools...
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Keywords:
Martha Lagace