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All HBS Web
(526)
- People (2)
- News (191)
- Research (182)
- Multimedia (1)
- Faculty Publications (87)
- Web
2023 Symposium - Race, Gender & Equity
across differences, navigating identity dynamics, and DEI-supportive practices in the workplace. At Wharton, she has developed and currently teaches the undergraduate and MBA "Leading Diversity in Organizations" courses for which she has been awarded the Wharton...
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- 01 Sep 2011
- News
The City Solution
no services. Macomber has spent time doing research in such an environment, the sprawling Mumbai slum of Dharavi, where scenes from the movie Slumdog Millionaire were filmed. As described in an HBS case he cowrote, the $3 billion public-private Dharavi Redevelopment...
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- 01 Jun 2004
- News
Luxe Redux
Thomas Pink are assured of something else, Tranthi notes: “I’m going to wear this shirt, and it’s going to make me feel great. That’s why luxury brands command a premium — it’s an emotional buy.” Needless to say, customer service is at...
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- 17 Dec 2008
- Lessons from the Classroom
‘Ted Levitt Changed My Life’
manager.' Ted was embarrassed and afraid of hurting me, but the devotion and urgency he felt to take care of his student outweighed every other concern. This was the ultimate loving-kindness of a teacher." "As formidable as Ted could be in the classroom, he...
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- 22 Jul 2019
- Book
How to Be a Digital Platform Leader
and then simply copying it? Nonetheless, belonging to a platform is a way to engage in a platform market quickly at relatively low cost and learn the tools of the trade. In the book, we explore a number of “belong” strategies which have delivered View Details
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by Martha Lagace
- 02 Feb 2010
- First Look
First Look: Feb. 2
investment. Complex multinational business groups emerged controlling large investments in natural resources, processing, and services in Asia, Latin America, and Africa. Nominal versus Indexed Debt: A Quantitative Horse Race...
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Martha Lagace
- 06 Sep 2016
- First Look
September 6, 2016
buyer characteristics. Consider the experiences of condo developers targeting retirees who wanted to downsize their homes. Sales were weak until the developers realized their business was not construction but transitioning lives. Instead of adding more features to the...
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Carmen Nobel
- 01 Mar 2005
- News
Venture Capital’s Comeback
that gets lost, especially in discussions of Asia, is that centers of excellence exist all over the world. For VCs, foreign investing is much more fundamentally about the intellectual capital that is being developed all over China and...
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- 15 Aug 2005
- HBS Case
Classic Cases Live On at HBS
a short magazine article about Shouldice in 1982, and it nicely illustrated excellence in the delivery of a service," explains the case's author, HBS professor James Heskett. "I knew we had a good story, and when I learned that...
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by Garry Emmons
- 10 Mar 2015
- News
Women in Tech: Breaking the Digital Ceiling
cofounder Michelle Zatlyn (MBA 2009), to name a few. Like Kraus, Zatlyn has a list, an Excel spreadsheet of hundreds of names of other women in the tech field. So many more women than she could name when she started in the tech world 10...
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April White
- 01 Mar 2004
- News
Toy Story
sales and distribution operations to service the needs of large mass accounts. After considerable restructuring in 2002, Neurosmith was delighted when Target agreed to distribute its products and launch them in the fall of 2003. “For a...
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- 14 Feb 2021
- Blog Post
Celebrating Love @ HBS in 2021
during my freshman year and his sophomore year at Indiana University. We fell in love through ping pong games (I always lost), late night fast food runs, weekends exploring state parks, Bible studies, and service trips. We survived a year...
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- Web
HBS - Financials | From the Chief Financial Officer
recently formed Office of Diversity, Equity, and Inclusion (ODEI) and develop a School-wide DEI strategy. One of the initial priorities includes increasing our supplier diversity through the expansion of our partnerships with Black- and minority-owned View Details
- 01 Jun 2024
- News
Quantum Leap
will prove vastly superior to classical computers at complex, resource-intensive tasks like training AI systems, optimizing supply chains, or designing airplanes and automobiles. According to Kumar, many financial services firms are...
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- Web
Podcast - Managing the Future of Work
Similarly, on a Freelancer, you can find somebody who is a web designer or can build you basic, let’s say, Excel spreadsheets. But there is a break when you get to talent that is dealing with more-complex problems, often to take on the...
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- 22 Aug 2019
- News
Catalyzing Africa’s Tech Sector
things that you can experience. Hanna: That's what I've heard. Yeah. Sulyman: The traffic is quintessential because it describes a lot of what happens when you have a society that has scarcity mentality, the way people behave. Those parts of it can make days really...
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- Web
Podcast - Managing the Future of Work
there’s a lot of early signals that some jobs are being transformed for the better. When we see the groups that are affected by this, it seems like a broad-based general-purpose technology. There’s an excellent paper called “GPTs are...
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- 04 Jun 2013
- First Look
First Look: June 4
predicted by the theory. Publisher's link: http://www.people.hbs.edu/mrhodeskropf/VCRiskReturn59.pdf 2006 Harvard Business Review Health Care's Service Fanatics: How the Cleveland Clinic Leaped to the Top of the Patient-satisfaction...
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Sean Silverthorne
- 28 Aug 2007
- First Look
First Look: August 28, 2007
users or securing their exclusive affiliation--are costly and risky. Describes less costly staged strategies for building two-sided platforms. With the "vendor to two-sided platform" strategy, a firm starts as a vendor selling products or View Details
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Martha Lagace
- 29 Jun 2007
- First Look
First Look: June 29, 2007
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=107055 Bancaja: Developing Customer Intelligence (B) Harvard Business School Case 107-066 Excellence in exploiting customer information and leveraging its affiliation to the...
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Martha Lagace