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Show Results For
-
All HBS Web
(974)
- People (2)
- News (354)
- Research (415)
- Events (1)
- Multimedia (14)
- Faculty Publications (195)
- 13 Jan 2022
- News
Smart Judgment Will Outweigh Dumb Luck in the Venture Capital World
- 23 Apr 2014
- News
Timing plus smart ideas are the keys to being an entrepreneur
Victoria Ransom (MBA 2008) launched Wildfire Interactive, now a Google company, to connect companies and customers through social media. (Published April 2014)
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- 01 Aug 2018
- News
Nobel Prize Winner Joins Blockchain Startup To Fix Smart Contracts
Keywords:
blockchain
- 03 Jun 2018
- Podcast
Ep 2: What smart employers are doing to prevent degree inflation
HBS professor Joe Fuller’s latest research Dismissed by Degrees shows that when companies start asking for a four-year college degree for jobs that previously did not require one, they not only reduce opportunities for workers but also restrict their ability to attract...
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- 17 Mar 2021
- News
Smart Leaders Say They Are Taking This Lesson Away From The Pandemic
- 1988
- Book
In the Age of the Smart Machine: The Future of Work and Power
By: S. Zuboff
Zuboff, S. In the Age of the Smart Machine: The Future of Work and Power. New York: Basic Books, 1988.
- March 23, 2023
- Article
How to Build a Life: How Smart People Can Stop Being Miserable
By: Arthur C. Brooks
Brooks, Arthur C. "How to Build a Life: How Smart People Can Stop Being Miserable." The Atlantic (March 23, 2023).
- 29 May 2018
- News
From Pink Milk to Smart Questions, How to Be a Rebel Leader
- 2012
- Chapter
Firing Your Best Customers: How Smart Firms Destroy Relationships Using CRM
By: Jill Avery and Susan Fournier
With incidences in the 20%–25% range, the practice of firing customers has become increasingly attractive as firms try to maximize the lifetime value of their customer portfolios. This chapter traces the relationship trajectory of a 30-year customer of Filene's...
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Keywords:
Brands;
Brand Management;
CRM;
Customer Relationship Management;
Customer Focus and Relationships;
Customers;
Marketing;
Brands and Branding;
Marketing Communications;
Marketing Strategy;
Consumer Products Industry
Avery, Jill, and Susan Fournier. "Firing Your Best Customers: How Smart Firms Destroy Relationships Using CRM." In Consumer-Brand Relationships: Theory and Practice, edited by Susan Fournier, Michael Breazeale, and Marc Fetscherin, 301–316. Routledge, 2012. (Paperback edition published in 2013.)
- August 2014
- Teaching Note
Enterprise Risk Management at Hydro One (B): How Risky are Smart Meters?
By: Anette Mikes and Amram Migdal
- 2020
- Book
The Ends Game: How Smart Companies Stop Selling Products and Start Delivering Value
By: Marco Bertini and Oded Koenigsberg
How some firms are rewriting the rules of commerce by pursuing “ends”—actual outcomes—rather than selling “means”—their products and services.
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Bertini, Marco, and Oded Koenigsberg. The Ends Game: How Smart Companies Stop Selling Products and Start Delivering Value. Management on the Cutting Edge. Cambridge, MA: MIT Press, 2020.
- 2011
- Article
Smart News Feeds for Social Networks Using Scalable Joint Latent Factor Models
By: Himabindu Lakkaraju, Angshu Rai and Srujana Merugu
Lakkaraju, Himabindu, Angshu Rai, and Srujana Merugu. "Smart News Feeds for Social Networks Using Scalable Joint Latent Factor Models." Proceedings of the International World Wide Web Conference 20th (2011).
- December 2011 (Revised February 2012)
- Supplement
Enterprise Risk Management at Hydro One (B): How Risky Are Smart Meters?
By: Anette Mikes and Dominique Hamel
Keywords:
Risk Management
Mikes, Anette, and Dominique Hamel. "Enterprise Risk Management at Hydro One (B): How Risky Are Smart Meters?" Harvard Business School Supplement 112-073, December 2011. (Revised February 2012.)
- March 3, 2022
- Article
How to Build a Life: The Kind of Smarts You Don't Find in Young People
By: Arthur C. Brooks
Brooks, Arthur C. "How to Build a Life: The Kind of Smarts You Don't Find in Young People." The Atlantic (March 3, 2022).
- 2020
- Book
Think Outside the Building: How Advanced Leaders Can Change the World One Smart Innovation at a Time
Over a decade ago, renowned innovation expert Rosabeth Moss Kanter co-founded and then directed Harvard’s Advanced Leadership Initiative. Her breakthrough work with hundreds of successful professionals and executives, as well as aspiring young entrepreneurs, identifies...
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Keywords:
Leaders;
Advanced Leadership;
Advanced Leadership Initiative;
Community;
Change Leadership;
Innovation;
Problem Solving;
Cross-sector Collaboration;
Institutional Change;
Leadership;
Change;
Leading Change;
Communication;
Innovation Leadership;
Collaborative Innovation and Invention;
Organizational Change and Adaptation;
Business and Community Relations;
Civil Society or Community
Kanter, Rosabeth Moss. Think Outside the Building: How Advanced Leaders Can Change the World One Smart Innovation at a Time. New York: PublicAffairs, 2020.
- January 2019
- Case
Philips' Connected Baby Bottle
By: Rajiv Lal, Srikant M. Datar and Caitlin N. Bowler
Keywords:
Smart Connected Products
Lal, Rajiv, Srikant M. Datar, and Caitlin N. Bowler. "Philips' Connected Baby Bottle." Harvard Business School Case 519-020, January 2019.
- May 2022 (Revised July 2022)
- Case
The Voice War Continues: Hey Google vs. Alexa vs. Siri in 2022
By: David B. Yoffie and Daniel Fisher
In 2022, after five years of pursuing a new "AI-first" strategy, Google had captured a sizeable share of the American and global markets for voice assistants. Google Assistant was used by hundreds of millions of users around the world, but Amazon retained the largest...
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Keywords:
Strategy;
Artificial Intelligence;
Deep Learning;
Voice Assistants;
Smart Home;
Market Share;
Globalized Markets and Industries;
Competitive Strategy;
Digital Platforms;
AI and Machine Learning;
Technology Industry;
United States
Yoffie, David B., and Daniel Fisher. "The Voice War Continues: Hey Google vs. Alexa vs. Siri in 2022." Harvard Business School Case 722-462, May 2022. (Revised July 2022.)
- 14 Jan 2009
- Working Paper Summaries
Smart Money: The Effect of Education, Cognitive Ability, and Financial Literacy on Financial Market Participation
- January 2017 (Revised June 2017)
- Case
Chicago and the Array of Things: A Fitness Tracker for the City
By: Rajiv Lal and Scott Johnson
The city of Chicago has recently launched a project called the Array of Things. The program involves a series of sensor nodes placed around the city that capture a massive amount of data including pedestrian and vehicle flow, air quality, and cloud cover. The Array of...
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Keywords:
Smart Connected Products;
Smart Cities;
Internet Of Things;
Sensors;
Govenment;
Government Administration;
Technological Innovation;
Digital Platforms;
Applications and Software;
Information Infrastructure;
Internet and the Web;
Public Administration Industry;
Technology Industry;
Chicago;
United States