Filter Results
:
(1,929)
Show Results For
-
All HBS Web
(1,929)
- People (3)
- News (306)
- Research (1,321)
- Events (2)
- Multimedia (8)
- Faculty Publications (654)
Show Results For
-
All HBS Web
(1,929)
- People (3)
- News (306)
- Research (1,321)
- Events (2)
- Multimedia (8)
- Faculty Publications (654)
- June 2023
- Article
Are You Listening to Me? The Negative Link between Extraversion and Perceived Listening
By: Francis J Flynn, Hanne Collins and Julian Zlatev
Extraverts are often characterized as highly social individuals who are highly invested in their interpersonal interactions. We propose that extraverts' interaction partners hold a different view-that extraverts are highly social, but not highly invested. Across six...
View Details
Keywords:
Extraversion;
Listening;
Self-monitoring;
Sociability;
Interaction;
Interpersonal Communication;
Perception
Flynn, Francis J., Hanne Collins, and Julian Zlatev. "Are You Listening to Me? The Negative Link between Extraversion and Perceived Listening." Personality and Social Psychology Bulletin 49, no. 6 (June 2023): 837–851.
- January 1996 (Revised July 1996)
- Case
Rabobank Nederland
By: Kenneth A. Merchant and Robert S. Kaplan
Describes the account manager's role and the history of one credit application. The purpose is to evaluate various methods the bank uses to influence account managers' behaviors. Also describes some alternatives being considered to improve the information systems used...
View Details
Keywords:
Financial Management;
Managerial Roles;
Accounting;
Information Management;
Banks and Banking;
Power and Influence;
Banking Industry;
Netherlands
Merchant, Kenneth A., and Robert S. Kaplan. "Rabobank Nederland." Harvard Business School Case 196-119, January 1996. (Revised July 1996.)
- May 2013
- Case
Wendy Peterson
By: Linda A. Hill and Alisa Zalosh
Wendy Peterson was recently promoted to Vice President of Sales at the Plano, Texas, office of AccountBack, an accounting software and services company. To penetrate a perceived market niche, Peterson hires Fred (Xing) Wu, whose familiarity with and access to Chinese...
View Details
Keywords:
Leadership;
Conflict Management;
Salesforce Management;
Rank and Position;
Performance Evaluation;
Management Teams;
Cross-Cultural and Cross-Border Issues;
Accounting Industry;
Texas
Hill, Linda A., and Alisa Zalosh. "Wendy Peterson." Harvard Business School Brief Case 913-560, May 2013.
- 2013
- Working Paper
Asset Accumulation and Labor Force Participation of Disability Insurance Applicants
By: Pian Shu
Using panel data from the RAND Health and Retirement Study, I show that rejected applicants for Social Security Disability Insurance (SSDI) possess significantly more assets immediately prior to their application and exhibit lower labor force attachment than accepted...
View Details
Keywords:
Disability Insurance;
Asset Accumulation;
Labor Force Participation;
Assets;
Behavior;
Employment;
Insurance;
Insurance Industry;
United States
Shu, Pian. "Asset Accumulation and Labor Force Participation of Disability Insurance Applicants." Harvard Business School Working Paper, No. 14-008, July 2013.
- August 1988
- Background Note
Close Encounters of the Four Kinds: Managing Customers in a Rapidly Changing Environment
Describes four kinds of selling: 1) transaction, 2) systems, 3) major account management, and 4) strategic account relationships. Explains the advantages, disadvantages, and risks of each. The second half is devoted to a discussion of strategic account relationships...
View Details
Shapiro, Benson P. "Close Encounters of the Four Kinds: Managing Customers in a Rapidly Changing Environment." Harvard Business School Background Note 589-015, August 1988.
- 13 Dec 2022
- HBS Seminar
Christine Beckman, USC Price School of Public Policy
- 31 May 2017
- Working Paper Summaries
Stock Price Synchronicity and Material Sustainability Information
- 22 Mar 2016
- First Look
March 22, 2016
forthcoming World Scientific Institutions, Institutional Change and Economic Performance in Emerging Markets By: Iyer, Lakshmi Abstract—Emerging markets play an increasingly important role in the global economy, accounting for 31% of...
View Details
Keywords:
Sean Silverthorne
- September 2011
- Module Note
Orientation to Leadership Intelligence Days, 2011
By: Joshua D. Margolis and Anthony J. Mayo
Julie Bornstein, senior vice president of Sephora Direct, is seeking to double her budget for social media and other digital marketing initiatives for 2011. A number of digital efforts implemented in the past two years seem to be bearing fruit and there is a desire to...
View Details
Keywords:
Budgets and Budgeting;
Borrowing and Debt;
Investment Return;
Resource Allocation;
Marketing Communications;
Marketing Strategy;
Consumer Behavior;
Online Technology;
Beauty and Cosmetics Industry
Margolis, Joshua D., and Anthony J. Mayo. "Orientation to Leadership Intelligence Days, 2011." Harvard Business School Module Note 412-057, September 2011.
- 11 Mar 2024
- Blog Post
A Day in the Life: Ben Hsieh
a quick pulse check before the day begins. 9:30 AM: Our first class today is Leadership and Corporate Accountability (LCA), which examines the legal, ethical, and economic responsibilities of corporate leaders. Today’s case was...
View Details
- 29 Jul 2020
- Video
Sizwe Nxasana
Sizwe Nxasana, the founding partner of SizweNtsalubaGobodo, the largest Black accounting firm in South Africa, as well as the former CEO of Telkom and FirstRand Group, describes how his accounting firm...
View Details
- 16 May 2005
- Research & Ideas
Nonprofit Networking: The New Way to Grow
Whether their mission is to protect wildlife, help disabled people, or offer financial services in developing countries, nonprofit organizations often believe they need to grow big before they can achieve significant social impact. HBS...
View Details
Keywords:
by Martha Lagace
- Forthcoming
- Article
From Bupkis to Sechel in Health Care
By: Regina E. Herzlinger and Richard Boxer
Fifty years ago, famed economist Milton Friedman declared that “The social responsibility of business is to increase its profits.” This free market manifesto was adopted by the healthcare industry as well. But transactional has evolved into transformational with the...
View Details
Keywords:
Corporate Accountability;
Customer Focus and Relationships;
Corporate Social Responsibility and Impact;
Health Industry
Herzlinger, Regina E., and Richard Boxer. "From Bupkis to Sechel in Health Care." JAMA, the Journal of the American Medical Association (forthcoming).
- 24 Feb 2015
- First Look
First Look: February 24
definition of profit by changing accounting rules. On one level, this corporate behavior embodies the capitalist spirit articulated by Milton Friedman: "The social responsibility of business is to...
View Details
Keywords:
Sean Silverthorne
- June 2023
- Supplement
Clash of Two Giants Simulation Exercise
By: Feng Zhu and Marco Iansiti
Many markets are organized around platforms that connect consumers with complementary applications and services. These platforms are two-sided because both sides - consumers and those providing applications or services - need access to the same platform to interact. A...
View Details
- 28 Jun 2022
- Book
The Moral Enterprise: How Two Companies Profit with Purpose
How can government and business work together in this fractious political moment, when finding solutions to pressing problems like inequality and climate change are more urgent than ever? Rebecca Henderson, Harvard University’s John and Natty McArthur University...
View Details
Keywords:
by Avery Forman
Nien-he Hsieh
Nien-hê Hsieh is the Kim B. Clark Professor of Business Administration in the General Management Unit at Harvard Business School. His research and teaching aims at helping business leaders and organizations determine and deliver on their responsibilities. He... View Details
- September 2022
- Article
Loneliness Versus Distress: A Comparison of Emotion Regulation Profiles
By: Alyssa J. Tan, Vincent Mancini, James J. Gross, Amit Goldenberg, Johanna C. Badcock, Michelle H. Lim, Rodrigo Becerra, Ben Jackson and David A. Preece
Loneliness, a negative emotion stemming from the perception of unmet social needs, is a major public health concern. Current interventions often target social domains but produce small effects and are not as effective as established emotion regulation (ER)-based...
View Details
Keywords:
Emotions
Tan, Alyssa J., Vincent Mancini, James J. Gross, Amit Goldenberg, Johanna C. Badcock, Michelle H. Lim, Rodrigo Becerra, Ben Jackson, and David A. Preece. "Loneliness Versus Distress: A Comparison of Emotion Regulation Profiles." Behaviour Change 39, no. 3 (September 2022): 180–190.
- March 2020
- Article
Which Early Withdrawal Penalty Attracts the Most Deposits to a Commitment Savings Account?
By: John Beshears, James J. Choi, Christopher Harris, David Laibson, Brigitte C. Madrian and Jung Sakong
Previous research has shown that some people voluntarily use commitment contracts that restrict their own choice sets. We study how people divide money between two accounts: a liquid account that permits unrestricted withdrawals and a commitment account that is...
View Details
Keywords:
Quasi-hyperbolic Discounting;
Present Bias;
Sophistication;
Naiveté;
Commitment;
Flexibility;
Savings;
Contract Design;
Defined Contribution Retirement Plan;
401 (K);
IRA;
Saving;
Behavior;
Contracts;
Design;
Interest Rates
Beshears, John, James J. Choi, Christopher Harris, David Laibson, Brigitte C. Madrian, and Jung Sakong. "Which Early Withdrawal Penalty Attracts the Most Deposits to a Commitment Savings Account?" Art. 104144. Journal of Public Economics 183 (March 2020).
- 19 Mar 2014
- Research & Ideas
A Brand Manager’s Guide to Losing Control
Thanks (or no thanks) to social media, brand managers have lost the power to control the perception of their products through carefully orchestrated advertising campaigns. These days, consumers are in command. With an angry tweet, a happy...
View Details