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Show Results For
-
All HBS Web
(3,524)
- People (15)
- News (824)
- Research (1,938)
- Events (5)
- Multimedia (11)
- Faculty Publications (964)
- 19 May 2011
- Research & Ideas
Empathy: The Brand Equity of Retail
Harvard Business School, professor Ananth Raman discussed the importance of empathy in customer-facing business. "As we're talking about things like retail efficiency and profitability, this is a topic that I think needs more attention,"...
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- Web
My One Case: MBA Class of 2023 Looks Back - MBA
Government Health Care / BioTech Manufacturing Private Equity Real Estate Retail Social Enterprise Technology Venture Capital Audiences Audiences FirstGen+ College Diverse Perspectives International LGBTQ+...
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- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
updating the books with a new one titled The Ownership Quotient. In it, we highlight organizations like Harrah's Entertainment, Rackspace Managed Hosting (a Website hosting service), Baptist Health Care, and Wegmans (a regional grocery...
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by Sean Silverthorne
- 01 Jun 2009
- News
Murray Named Class of ’08 Fellow
As a student of mechanical engineering at the University of New Mexico, Sean Murray (HBS ’10) learned to manage complicated projects. During three years of working for the...
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- 2024
- Working Paper
The Effects of Medical Debt Relief: Evidence from Two Randomized Experiments
By: Raymond Kluender, Neale Mahoney, Francis Wong and Wesley Yin
Two in five Americans have medical debt, nearly half of whom owe at least $2,500. Concerned by this burden, governments and private donors have undertaken large, high-profile efforts to relieve medical debt. We partnered with RIP Medical Debt to conduct two randomized...
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Kluender, Raymond, Neale Mahoney, Francis Wong, and Wesley Yin. "The Effects of Medical Debt Relief: Evidence from Two Randomized Experiments." NBER Working Paper Series, No. 32315, April 2024.
- 15 Nov 2012
- Research & Ideas
Funding the Design of Livable Cities
Editor's note: This article originally appeared on Harvard University's Real Estate Academic Initiative website. If Harvard Business School and the Graduate School of Design seem miles apart both literally and culturally, John Macomber is...
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- 2022
- Case
Marathon Petroleum and Southwest Detroit: The Intersection of Community and Environment
Environmental racism describes the unequal burden of environmental hazards placed on disadvantaged communities through systems, policies, and practices. In such a situation, these people disproportionately live close to sources of toxic waste-what are referred to as...
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Keywords:
Environmental Regulation;
Pollutants;
Pollution;
Equality and Inequality;
Social Issues;
Poverty;
Race;
Health Disorders;
Ethics
Hoffman, Andrew J. "Marathon Petroleum and Southwest Detroit: The Intersection of Community and Environment." William Davidson Institute Case 2-652-482, 2022.
- 22 Feb 2022
- Research & Ideas
Lack of Female Scientists Means Fewer Medical Treatments for Women
treatments that primarily benefit women, yet an examination of biomedical patents filed over a 30-year period revealed a significant shortage of inventions targeting women’s View Details
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by Kristen Senz
- January 2008 (Revised January 2008)
- Case
Two Brattle Center: A Mental-Health Clinic in Search of a Viable Operating Model
By: Robert G. Eccles
Two Brattle Center (TBC) is a struggling for-profit private mental health clinic based in Harvard Square. Its founder, Dr. Joan Wheelis, is a nationally recognized practicing psychiatrist who has developed outpatient treatment programs based on Dialectical Behavior...
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Keywords:
Business Model;
For-Profit Firms;
Decision Choices and Conditions;
Financial Strategy;
Health Care and Treatment;
Health Disorders;
Medical Specialties;
Nonprofit Organizations;
Emotions;
Health Industry;
United States
Eccles, Robert G. "Two Brattle Center: A Mental-Health Clinic in Search of a Viable Operating Model." Harvard Business School Case 408-103, January 2008. (Revised January 2008.)
- 24 Jun 2002
- Research & Ideas
Four Keys of Enduring Success: How High Achievers Win
may not be the same, he said. Satisfaction can turn into pride and pride into hubris. "This is fundamentally the story of every Greek tragedy that exists." What Is Success? Stevenson and Nash believe success is a state View Details
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by Martha Lagace
- Article
Paradise Lost (and Restored?): A Study of Psychological Safety over Time
By: Derrick P. Bransby, Michaela Kerrissey and Amy C. Edmondson
Although prior research indicates that psychological safety can fluctuate, questions about when and why remain. To gain insights into the emergence and temporal dynamics of psychological safety, we explored longitudinal data representing more than 10,000 health care...
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Keywords:
Analytics and Data Science;
Research;
Attitudes;
Working Conditions;
Well-being;
Health Industry
Bransby, Derrick P., Michaela Kerrissey, and Amy C. Edmondson. "Paradise Lost (and Restored?): A Study of Psychological Safety over Time." Academy of Management Discoveries (in press). (Pre-published online March 14, 2024.)
- 07 Feb 2023
- Research & Ideas
Supervisor of Sandwiches? More Companies Inflate Titles to Avoid Extra Pay
see it happening at the Gap and Pizza Hut, but we also see it happening at Facebook, JPMorgan, and health care firms.” There are now hundreds of thousands of workers across the...
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by Scott Van Voorhis
- 29 May 2013
- Research & Ideas
Faculty Symposium Showcases Breadth of Research
"We're trying to see how this new form of organizing people is disrupting business," said Lakhani, the Lumry Family Associate Professor of Business Administration at HBS and the Principal...
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- 02 Jan 2018
- News
Bringing Teachers to All of America
sending great, energetic, determined teachers into the classroom today, but also by building a leadership force that's dedicated to taking this on for the rest of their lives. Over the last four years, in...
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- 26 Mar 2020
- Research & Ideas
7 Leadership Principles for Managing in the Time of Coronavirus
Cash. The most obvious commercial C of the 7 Cs is Cash. Cash is king at a time of crisis, and everything needs to be done to look both short term and long term at the financial View Details
- 01 Mar 2016
- News
Research Brief: The Benefits of Bias
Every year, specially chosen committees help the US National Institutes of Health (NIH) decide how to allocate massive—totaling more than $24 billion in 2014—competitive federal grants for medical research....
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Erin Peterson
- May 2015
- Case
Venture Republic, 2011
By: W. Carl Kester and Mayuka Yamazaki
In December 2011, the founders of Venture Republic, a Japanese developer and operator of on-line search engines for shopping and travel, faced a decison about whether or not to take the company private in a management buyout transaction just three years after an...
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- 16 Jun 2003
- Research & Ideas
Researchers Contribute Globalization of Markets Papers
new opportunities. Empires of Profit: Commerce, Conquest and Corporate Responsibility Author Daniel Litvin presented his evidence that modern companies find it difficult to operate on foreign soil. Big companies, in spite View Details
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by Working Knowledge editors
- 01 Jun 2005
- News
Profiles from the Class of 2005
another farewell, bound for every corner of the globe, they mark the completion of a degree and the beginning of a new relationship with one another and the School. (“It’s sad...
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- 01 Dec 1998
- News
Managing the Business of Life
however, Glover and her husband, Phil Stapleton, had dreamed of starting a business together. "Phil is one of the best thinkers and practitioners in the environmental health...
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