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- Faculty Publications (155)
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- All HBS Web (660)
- Faculty Publications (155)
- Research Summary
Performance Measurement and Accountability in the Social Sector
Professor Ebrahim's research examines the pressures for accountability facing social sector organizations, and their implications for organizational performance. How can nonprofits and social enterprises measure performance in order to achieve better results? This...
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- June 2020
- Article
Informing Dissent
By: Hillary Greene and Dennis Yao
The first part of this commentary argues that because the production of dissent depends on the availability of information, greater attention should focus on government restrictions on access to official information. At no time is this more important than when...
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Keywords:
Dissent;
Information Monopoly;
Economics Of Speech;
Freedom Of Information Act (FOIA);
Self-censorship;
Social Pressure;
Information;
Government and Politics;
Spoken Communication;
Society
Greene, Hillary, and Dennis Yao. "Informing Dissent." Law, Culture and the Humanities 16, no. 2 (June 2020): 200–212.
- 14 Jun 2010
- Research & Ideas
The Hard Work of Measuring Social Impact
what that spending achieved. Yet there has been little agreement on a set of hard-and-fast metrics to measure social performance. How should a nonprofit manager respond when a significant donor asks for proof of his or her contribution's...
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Keywords:
by Julia Hanna
- 01 Jun 2009
- News
Social Innovation Goes Mainstream
theme of the panel discussion, “Taking Social Innovation to Scale,” Gergen added that the anticipated infusion of federal funds puts pressure on social enterprise organizations...
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- 2018
- Article
Cracking the Organizational Challenge of Pursuing Joint Social and Financial Goals: Social Enterprise as a Laboratory to Understand Hybrid Organizing
By: Julie Battilana
While in recent decades the social and business sectors have evolved on fairly separate tracks, today companies are increasingly expected to generate social value in addition to profit. As a result, they also increasingly face the distinct challenge of pursuing social...
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Keywords:
Hybrid Organizations;
Hybrid Organizing;
Multiple Goals;
Social Enterprise;
Goals and Objectives;
Organizational Design;
Organizational Culture
Battilana, Julie. "Cracking the Organizational Challenge of Pursuing Joint Social and Financial Goals: Social Enterprise as a Laboratory to Understand Hybrid Organizing." M@n@gement 21, no. 4 (2018): 1278–1305.
- Spring 2014
- Article
What Impact? A Framework for Measuring the Scale & Scope of Social Performance
By: Alnoor Ebrahim and V. Kasturi Rangan
Organizations with social missions, such as nonprofits and social enterprises, are under growing pressure to demonstrate their impacts on pressing societal problems such as global poverty. This article draws on several cases to build a performance assessment framework...
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Ebrahim, Alnoor, and V. Kasturi Rangan. "What Impact? A Framework for Measuring the Scale & Scope of Social Performance." California Management Review 56, no. 3 (Spring 2014): 118–141.
- Research Summary
Governance and Accountability in Social Sector Organizations
This research examines governance in two types of organizations: international NGOs and socioeconomic hybrids.
First, over the past decade, many of the world's most prominent international nongovernmental organizations and networks (INGOs) ... View Details
- Web
Social Enterprise - Faculty & Research
environmental dimension of CSR. Spring 2014 Article What Impact? A Framework for Measuring the Scale & Scope of Social Performance By: Alnoor Ebrahim and V. Kasturi Rangan Organizations with social missions,...
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- July 2012 (Revised August 2015)
- Case
SOHO China: Design, Development, and Social Harmony
By: Arthur I Segel and Mukti Khaire
Founded in 1995 by Zhang Xin and her husband Mr. Pan Shiyi, SOHO China has developed into a world-class real estate development firm that has consistently delivered high-quality projects known for their cutting-edge designs and investment potential. Despite the...
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Keywords:
Real Estate;
Organizational Culture;
Leasing;
Design;
Asset Management;
Salesforce Management;
Sales;
Real Estate Industry;
China
Segel, Arthur I., and Mukti Khaire. "SOHO China: Design, Development, and Social Harmony." Harvard Business School Case 213-025, July 2012. (Revised August 2015.)
- 2010
- Working Paper
The Limits of Nonprofit Impact: A Contingency Framework for Measuring Social Performance
By: Alnoor Ebrahim and V. Kasturi Rangan
Leaders of organizations in the social sector are under growing pressure to demonstrate their impacts on pressing societal problems such as global poverty. We review the debates around performance and impact, drawing on three literatures: strategic philanthropy,...
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Keywords:
Development Economics;
Philanthropy and Charitable Giving;
Leadership;
Corporate Social Responsibility and Impact;
Performance Expectations;
Nonprofit Organizations;
Social Issues
Ebrahim, Alnoor, and V. Kasturi Rangan. "The Limits of Nonprofit Impact: A Contingency Framework for Measuring Social Performance." Harvard Business School Working Paper, No. 10-099, May 2010. (Recipient of 2010 Academy of Management, Public and Nonprofit Division, Carlo Masini Award for Innovative Scholarship runner-up prize; and, selection for the Best Papers proceedings.)
- 2023
- Article
Conduit Incentives: Eliciting Cooperation from Workers Outside of Managers' Control
By: Susanna Gallani
Can managers use monetary incentives to elicit cooperation from workers they cannot reward for their efforts? I study “conduit incentives,” an innovative incentive design, whereby managers influence bonus-ineligible workers’ effort by offering bonus-eligible employees...
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Keywords:
Organizational Behavior Modification;
Peer Monitoring;
Persistence Of Performance Improvements;
Crowding Out;
Implicit Incentives;
Compensation;
Healthcare;
Social Pressure;
Image Motivation;
Incentives;
Motivation;
Performance;
Behavior;
Motivation and Incentives;
Compensation and Benefits;
Governing Rules, Regulations, and Reforms;
Organizational Culture;
Health Industry;
California
Gallani, Susanna. "Conduit Incentives: Eliciting Cooperation from Workers Outside of Managers' Control." Accounting Review 93, no. 3 (2023): 1–28.
- 18 Sep 2017
- Research & Ideas
'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing
marketers are feeling pressure to show ROI.” Still, since those first Facebook ads were posted in 2004, social media has proven itself a valuable tool for helping companies create consumer perceptions about...
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- 22 Mar 2017
- Blog Post
3 Lessons I Learned as a Social Enterprise Summer Fellow
I came to HBS with an interest in social impact but without any specific career convictions. Over the past year, the Social Enterprise Initiative (SEI) has been especially influential in guiding my career...
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- 09 Jul 2001
- Research & Ideas
Does Misery Love Companies? How Social Performance Pays Off
to pressure firms to be more responsive to social problems. Examples range from TIAA-CREF's board diversity initiatives (Carleton, Nelson & Weisbach, 1998), to the Interfaith Center on Corporate...
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Keywords:
by Joshua D. Margolis & James P. Walsh
- 15 Dec 2008
- Research & Ideas
The Surprisingly Successful Marriages of Multinationals and Social Brands
markets faster through the existing distribution network of the acquirer, or through the ability to invest quickly in significantly expanded facilities. Compared to an IPO, it allows the careful delineation of accountability and performance. An IPO puts View Details
- 06 Apr 2017
- Blog Post
3 Lessons I Learned as a Social Enterprise Summer Fellow
I came to HBS with an interest in social impact but without any specific career convictions. Over the past year, the Social Enterprise Initiative (SEI) has been especially influential in guiding my career...
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Keywords:
Nonprofit / Government
- May 2011
- Article
Race at the Top: How Companies Shape the Inclusion of African Americans on Their Boards in Response to Institutional Pressures
By: Clayton S. Rose and William T. Bielby
Drawing on institutionalist theory, we conceptualize the racial composition of the boards of directors of large American companies as shaped in response to social and political norms. We use new longitudinal and cross-sectional data to test hypotheses about factors...
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Keywords:
Leadership;
Governing and Advisory Boards;
Race;
Mathematical Methods;
Government and Politics;
Public Ownership;
United States
Rose, Clayton S., and William T. Bielby. "Race at the Top: How Companies Shape the Inclusion of African Americans on Their Boards in Response to Institutional Pressures." Social Science Research 40, no. 3 (May 2011): 841–859.
- June 2022 (Revised November 2022)
- Case
The Almost Nearly Perfect People: Sweden's Utopia at a Crossroads
By: Debora L. Spar and Julia M. Comeau
Sweden’s model of capitalism rests on a unique social contract, in which social welfare priorities can co-exist within a vibrant capitalist system. In 2022, however, contemporary pressures were growing on the traditional Swedish model, including mounting calls for...
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Keywords:
Capitalism;
Social Welfare;
Policy;
Privatization;
Immigration;
Social Issues;
Civil Society or Community;
Government and Politics;
Sweden
Spar, Debora L., and Julia M. Comeau. "The Almost Nearly Perfect People: Sweden's Utopia at a Crossroads." Harvard Business School Case 322-046, June 2022. (Revised November 2022.)
- 10 Nov 2008
- Research Event
Social Media Leads the Future of Technology
Internet-connected televisions, social media, and the power of simplicity were all cited as launch pads for future innovation in technology, according to a panel of experts that convened at Harvard Business School as part of the HBS...
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Keywords:
by Martha Lagace