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Show Results For
-
All HBS Web
(7,983)
- People (28)
- News (2,353)
- Research (3,194)
- Events (39)
- Multimedia (71)
- Faculty Publications (1,837)
- Web
Podcast - Managing the Future of Work
Silas on rewiring HR for a remote-first e-commerce company How do you re-engineer the people function to support a post-Covid virtual organization? Shopify’s CHRO explains. Bill Kerr: For many businesses, the post-Covid “new normal”...
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- Web
Podcast - Managing the Future of Work
changing the nature of work. We’ll talk about the shift to remote work, how management can support the hybrid workforce, diversity, and work-life balance. Welcome to the podcast, Brian.Brian Elliott: Thanks...
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- 09 Sep 2015
- Research & Ideas
Leadership Lessons of the Great Recession: Options for Economic Downturns
unfair to high performers—that it was fairer to lay off the weak links and support the strong ones. “It’s a little surreal to watch a room full of people discuss what you did,” Cote said following the class...
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- 06 Nov 2017
- Research Event
Who is Responsible for the Future of Cities?
Nigerian instant noodle company, Tolaram Industries, which built its own transportation system and power plants to support its operations without having to depend on the unreliable municipal power grid. “They took noodles, and they...
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Keywords:
by Carmen Nobel
- 21 Aug 2017
- Blog Post
A Summer Internship with the City of Boston
knowledgeable coach, ready to help users do whatever they need to get done. In fact, the City of Boston has spent the last 3+ years reinventing how it interacts with citizens online in exactly this way. The City Hall team I joined this...
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Keywords:
Consulting
- Article
Moving Beyond Schumpeter: Management Research on the Determinants of Technological Innovation
By: Gautam Ahuja, Curba Morris Lampert and Vivek Tandon
Schumpeter's conjecture that large monopolistic firms were the key source of innovation in modern industrial economies has been the underpinning for much work on the topic of innovation. In this review paper we consciously move beyond the Schumpeterian tradition of...
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Ahuja, Gautam, Curba Morris Lampert, and Vivek Tandon. "Moving Beyond Schumpeter: Management Research on the Determinants of Technological Innovation." Academy of Management Annals 2 (2008): 1–98.
- Article
The Perils of Proactive Churn Prevention Using Plan Recommendations: Evidence from a Field Experiment
By: Eva Ascarza, Raghuram Iyengar and Martin Schleicher
Facing the issue of increasing customer churn, many service firms have begun recommending pricing plans to their customers. One reason behind this type of retention campaign is that customers who subscribe to a plan suitable for them should be less likely to churn...
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Keywords:
Churn/retention;
Field Experiment;
Pricing;
Tariff/plan Choice;
Targeting;
Customer Relationship Management;
Price;
Performance Effectiveness
Ascarza, Eva, Raghuram Iyengar, and Martin Schleicher. "The Perils of Proactive Churn Prevention Using Plan Recommendations: Evidence from a Field Experiment." Journal of Marketing Research (JMR) 53, no. 1 (February 2016): 46–60.
- 16 Jan 2012
- Research & Ideas
Private Meetings of Public Companies Thwart Disclosure Rules
investors who met with the firm. The records spanned a six-year period between 2004 and 2010, in which a total of 340 investors held 935 meetings with company executives. Of...
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- Web
Podcast - Managing the Future of Work
population, our biggest job has been supporting those in the company that have been out on the front lines. And part of what I’ve been doing as a CHRO is lifting that up so that people understand the...
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- 01 Dec 2000
- News
New Economy Theme of HBS African-American Alumni Conference
"Conquering the New Economy" was the theme of the third annual HBS African-American Alumni Association Conference (HBSAAA), held in Atlanta on Columbus Day weekend. "Atlanta was a logical choice for our site this year because View Details
- Web
Podcast - Managing the Future of Work
support as companies have gone to distance work. And this acceleration just meant the supply-demand imbalance, in terms of people with digital skills. Big companies had not budgeted for this sudden surge in...
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- Web
Podcast - Managing the Future of Work
that you refer to?Quigley: Well, I think the hybrid model is one that supports a lot of what I just talked about. Flexibility, creating opportunities for mobility. I think we had customers, many customers,...
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- Web
Partners - Managing the Future of Work
Partners Partners The Managing the Future of Work project thanks our partners, who play a key role in supporting our research helping business leaders, policy makers, and education and workforce institutions...
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- Web
Podcast - Managing the Future of Work
hugely important tool, not only for Meta, ourselves, but for our customers during the pandemic.Kerr: To what degree does the technology come and support the existing workplace practices and functions and processes that are there, versus...
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Podcast - Managing the Future of Work
freelancers have are finding new opportunities, and what policies can help support this model. Joe Fuller: The Covid-19 pandemic has accelerated a number of key labor market trends. Among them, more people...
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- 30 Aug 2012
- News
Fundraiser makes the most of time at convention
- 01 Apr 2002
- News
HBS Alumni Association Board of Directors: President's Report
presentation that outlines the major initiatives currently under way at HBS. The presentation is being designed so that a club officer or a member of the board can deliver it with ease at club sessions and other meetings. In addition, the...
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- Web
Research - Managing the Future of Work
Research Research Featured Reports The Partnership Imperative: Community Colleges, Employers, & America’s Chronic Skills Gap By: Joseph B. Fuller & Manjari Raman Healthy Outcomes: How employers' support for employees with caregiving...
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- 09 May 2014
- Working Paper Summaries
‘My Bad!’ How Internal Attribution and Ambiguity of Responsibility Affect Learning from Failure
- Web
Podcast - Managing the Future of Work
additional learning needs—everything from kind of dyslexia and dyspraxia to Asperger’s and autism. And so, we’ve thought about this quite a lot. Our community has some incredible events, as well. We actually had Youngme Moon and some...
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