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All HBS Web
(1,764)
- News (664)
- Research (898)
- Events (1)
- Multimedia (38)
- Faculty Publications (473)
- 10 May 2020
- Blog Post
Let’s Hear it For the Moms – The Incredible Balancing Act of Student Mothers
time. This helps me prioritize the most important events, and not feel guilty about the many HBS activities I need to decline. Best Mama Hack: Get a running stroller! Even if you don't run, they're more nimble than a normal stroller (maneuver around a grocery View Details
- 28 May 2020
- Research & Ideas
Coronavirus Could Create a 'Bankruptcy Pandemic'
available. For example, retail chains and commercial airlines, which lease a lot of their assets such as stores and airplanes, might rationally prefer Chapter 11 to restructuring out of court. The second impediment to reaching a...
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- 17 Dec 2008
- Lessons from the Classroom
‘Ted Levitt Changed My Life’
president and CEO of Estée Lauder International Inc. "Ted's writings taught me that relationship management is particularly relevant in a global business," she adds. "I knew every single department store owner in every part...
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- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
switched from in-person to online training. Case 4: Partner with other businesses to share labor ChiSuper is a supermarket chain with more than 1,000 stores across China. ChiSuper faced a severe labor shortage at a peak in the COVID-19...
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- 26 Feb 2020
- News
Phoenix Rising
persuade people, when the country was falling apart, that you see an incredible opportunity to move ahead,” she says. But all of those cases from second-year Entrepreneurial Finance proved invaluable in helping her grow the business in spite of a fractured economy....
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Jen McFarland Flint
- 13 Mar 2017
- Research & Ideas
Hiding Products From Customers May Ultimately Boost Sales
Retailers routinely swap out the products they display to customers. It’s called assortment rotation, and it’s a popular business strategy for many brick-and-mortar and online stores alike. Retailing trends such as “fast fashion” (think...
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- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
doing poorly and who’s doing well and why. Prepare your people to be brand ambassadors. If a customer isn’t comfortable going to the store yet, the help-desk person she’s chatting with becomes her only connection to the company’s values,...
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- 25 Mar 2015
- HBS Case
Tate’s Digital Makeover Transforms the Traditional Museum
response is predominantly awe at the magnitude of what Tate has been able to pull off” It also created the Magic Tate Ball and a dozen other apps and online games to tie-in with exhibitions, available on iTunes and Android stores for free...
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- Web
Jewish American & AAPI Heritage Month | Baker Library | Bloomberg Center | Harvard Business School
the papers of numerous Jewish American business people and families who were greatly involved in philanthropic affairs in the 19th and 20th centuries. These include the investment banker Felix M. Warburg, Boston department store executive...
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- Research Summary
Overview
By: Iavor I. Bojinov
Over the last decade, technology companies like Amazon, Google, and Netflix have pioneered data-driven research and development processes centered on massive experimentation. However, as companies increase the breadth and scale of their experiments to millions of...
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- 04 Sep 2019
- News
Clicks and Mortar
Here, Senior Lecturer Jill Avery and Associate Professor Antonio Moreno discuss the new rules of retail. What’s different about the physical storefront in this renaissance of retail? Jill Avery: There’s a lot of experimentation around what a View Details
- 21 Jul 2022
- News
How Sumner Feldberg Helped Transform Retail
Courtesy of the Feldberg Family Courtesy of the Feldberg Family Sumner Feldberg (MBA 1949), who died on July 1, 2022, was remembered in an obituary in the Wall Street Journal as an innovator in the field of retail. He grew up in Newton, Mass., the child of Jewish...
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- Research Summary
Overview
Over the last decade, technology companies like Amazon, Google, and Netflix have pioneered data-driven research and development processes centered on massive experimentation. However, as companies increase the breadth and scale of their experiments to millions of...
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- 01 Mar 2010
- News
Eric Schiffer
Schiffer Illustration by Daniel Vasconcellos Founded in 1982, 99¢ Only Stores is the oldest single-price retail chain in the country, with 273 locations in California, Texas, Arizona, and Nevada offering a mix of food, beverage, and...
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- 01 Jun 2012
- News
Faculty Research Online
in the number of “functional” managers for crowding in the C-suite. Is J.C. Penney’s Makeover the Future of Retailing? The stuffy department store chain has become emboldened under new CEO Ron Johnson (MBA 1984) with plans for an...
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- 01 Sep 2005
- News
Perfection’s Price
MICHAEL KAPLAN (left, with brother and partner Nicholas) reflects on lessons learned and looks ahead to future growth. Michael Kaplan (MBA ’02) had a great idea for a start-up: a fashionable apparel company catering to plus-size women. But when an investor pulled out...
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- 01 Dec 2000
- News
Bottom-Line Beauty
discussed the technology purchasing decisions she made when equipping her company, a "clicks-and-bricks" retailer of high-end, hard-to-find beauty products. The Washington, D.C.-based firm now has two boutiques in the nation's capital, as well as a mail-order catalog...
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- 01 Oct 2001
- News
Q&A: Orin Smith
the quintessential entrepreneur." When Schultz purchased the Starbucks name and assets in 1987 for $3.8 million, the company, founded in 1971, had six retail stores that sold whole bean coffee, tea, and spices. Three years later, there...
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- 01 Sep 2020
- News
Giving Amazon the Boot
would ship it for us,” she says. “And you didn’t have to sell anything on Amazon. So they would store it and ship it, and it was really cost effective.” Ultimately, realizing that Amazon “is like the world’s biggest mall,” Ford decided to...
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- 01 Mar 2012
- News
Shop Talk, Different Avenues
supply. In 2009 we started shaping the kind of inventory we needed and partnered with brands in the same way department stores do to make sure that we’re not left empty-handed when we have surges in demand. MT: How are you responding to...
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