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-
All HBS Web
(2,883)
- News (419)
- Research (1,989)
- Events (3)
- Multimedia (14)
- Faculty Publications (1,240)
- March 2020
- Case
Hotstar
By: Krishna G. Palepu and Kairavi Dey
Hotstar was an online video streaming platform owned by Star India Private Limited, a wholly owned subsidiary of the Walt Disney Corporation. Since its launch in 2015, the platform had grown to offer over 100,000 hours of TV content, movies in nine Indian languages...
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Keywords:
Corporate Entrepreneurship;
Television Entertainment;
Disruption;
Business Strategy;
Entertainment and Recreation Industry;
Media and Broadcasting Industry;
India;
Mumbai
Palepu, Krishna G., and Kairavi Dey. "Hotstar." Harvard Business School Case 120-015, March 2020.
- May 2016 (Revised September 2016)
- Case
Hillside Beach Club: Delivering the Ultimate Family Vacation in the Mediterranean
By: Rajiv Lal and Gamze Yucaoglu
In 2015, Edip Ilkbahar, HBC’s founder and CEO, was looking over the plans for a new branch in Cyprus. Since the inception of the company by the Alarko Group of companies in 1994, Ilkbahar’s company had enjoyed high occupancy, high guest satisfaction, and high...
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Keywords:
Customer Experience;
Customer Service;
Hotel Industry;
Emerging Market;
Customer Focus;
Leading Growth;
Feedback Culture;
Employee Empowerment;
Employee Engagement;
Employee Training;
Staffing;
Operations Management;
Quality Management;
Service Management;
Service Quality;
Continuous Improvement;
Hillside;
HBC;
Turkey;
Vacation;
Customer Relationship Management;
Quality;
Employee Relationship Management;
Service Operations;
Organizational Culture;
Customer Satisfaction;
Selection and Staffing;
Service Delivery;
Competitive Advantage;
Emerging Markets;
Growth and Development;
Accommodations Industry;
Entertainment and Recreation Industry;
Turkey
Lal, Rajiv, and Gamze Yucaoglu. "Hillside Beach Club: Delivering the Ultimate Family Vacation in the Mediterranean." Harvard Business School Case 516-110, May 2016. (Revised September 2016.)
- August 2019 (Revised March 2022)
- Case
Lemonade: Disrupting Insurance with Instant Everything, Killer Prices, and a Big Heart
By: Elie Ofek and Danielle Golan
Launching its first products in the fall of 2016 in New York, insurtech startup Lemonade was on a mission to disrupt the insurance market by using AI and behavioral economics principles. The company offered renters, homeowners, and condo insurance and mainly targeted...
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Keywords:
AI;
Business Startups;
Insurance;
Technological Innovation;
Business Model;
Disruption;
Brands and Branding;
Growth and Development Strategy;
Global Strategy;
Decision Making;
Insurance Industry;
Technology Industry
Ofek, Elie, and Danielle Golan. "Lemonade: Disrupting Insurance with Instant Everything, Killer Prices, and a Big Heart." Harvard Business School Case 520-020, August 2019. (Revised March 2022.)
- August 1992
- Case
Otis Pacific Asia Operations (A): National Challenges
Describes the elevator market and Otis's competitive position in four markets: Hong Kong, Malaysia, India, and Japan. The student is asked to evaluate the strategic and competitive challenges in each market, especially in light of strong Japanese competition across the...
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Keywords:
Marketing Strategy;
Network Effects;
Problems and Challenges;
Global Strategy;
Goals and Objectives;
Service Delivery;
Competitive Advantage;
Competition;
Technology Industry;
Manufacturing Industry;
India;
Japan;
Malaysia;
Hong Kong
Yoshino, Michael Y. "Otis Pacific Asia Operations (A): National Challenges." Harvard Business School Case 393-009, August 1992.
- 2013
- Working Paper
Entrepreneurs, Firms and Global Wealth since 1850
By: G. Jones
This working paper integrates the role of entrepreneurship and firms into debates on why Asia, Latin America and Africa were slow to catch up with the West following the Industrial Revolution and the advent of modern economic growth. It argues that the currently...
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Keywords:
Institutional Change;
Political Economy;
Emerging Economies;
Developing Countries;
Industrial Development;
Culture;
Human Capital;
Economic History;
History;
Wealth and Poverty;
Business History;
Emerging Markets;
Globalization;
Developing Countries and Economies;
Manufacturing Industry;
Mining Industry;
Service Industry;
Latin America;
Asia;
North and Central America;
Africa;
South America;
Europe
Jones, G. "Entrepreneurs, Firms and Global Wealth since 1850." Harvard Business School Working Paper, No. 13-076, March 2013.
- May 2012 (Revised September 2012)
- Case
HTC Corp. in 2012
By: David B. Yoffie, Juan Alcacer and Renee Kim
After 15 years of remarkable achievements, Taiwan-based HTC Corp. faced difficult times by 2012. CEO Peter Chou, who drove HTC's transformation from an unknown manufacturer of PDAs for other companies to a well-known global player in smartphones, faced an uncertain and...
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Keywords:
Corporate Social Responsibility;
Telecommunications;
Brand Management;
Economies Of Scale And Scope;
Market Positioning;
Intellectual Property Management;
Technological Innovation;
Information Infrastructure;
Competitive Strategy;
Innovation and Invention;
Patents;
Product Positioning;
Telecommunications Industry;
Taiwan
Yoffie, David B., Juan Alcacer, and Renee Kim. "HTC Corp. in 2012." Harvard Business School Case 712-423, May 2012. (Revised September 2012.)
- 10 Apr 2006
- Research & Ideas
Lessons from the Browser Wars
In a famous example of how first movers can lose their advantage, second-mover Microsoft won the Web browser wars from Netscape and continues to dominate the market today. But that competition was the subject of another "war,"...
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- 2012
- Working Paper
Learning by Supplying
By: Juan Alcacer and Joanne Oxley
Learning processes lie at the heart of our understanding of how firms build capabilities to generate and sustain competitive advantage: learning by doing, learning by exporting, learning from competitors, users, and alliance partners. In this paper we focus attention...
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Keywords:
Learning;
Supply Chain;
Competitive Advantage;
Mobile and Wireless Technology;
Competency and Skills;
Relationships;
Telecommunications Industry
Alcacer, Juan, and Joanne Oxley. "Learning by Supplying." Harvard Business School Working Paper, No. 12-093, April 2012.
- 02 Sep 2014
- First Look
First Look: September 2
legacy labor and health care costs-is seriously incomplete and that GM's share collapsed for many of the same reasons that many of the other highly successful American firms of the 50s, 60s, and 70s were forced from the market, including a failure to understand the...
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Keywords:
Sean Silverthorne
- December 2010 (Revised March 2013)
- Case
Asian Agri and the Future of Palm Oil
By: David E. Bell and Natalie Kindred
For Asian Agri and other Indonesian palm oil producers, the future promised rising demand from fast-growing Asian populations, but also intensifying criticism from environmental groups. With the highest yield and lowest production cost of any edible oil, palm oil...
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Keywords:
Plant-Based Agribusiness;
Social Marketing;
Corporate Social Responsibility and Impact;
Business Strategy;
Supply Chain Management;
Natural Environment;
Marketing Strategy;
Environmental Sustainability;
Agriculture and Agribusiness Industry;
Indonesia;
Malaysia
Bell, David E., and Natalie Kindred. "Asian Agri and the Future of Palm Oil." Harvard Business School Case 511-015, December 2010. (Revised March 2013.)
- September 2006 (Revised May 2007)
- Case
GE's Jeff Immelt: The Voyage from MBA to CEO
By: Christopher A. Bartlett and Andrew N. McLean
GE believes its ability to develop management talent is a core competency that represents a source of sustainable competitive advantage. Traces the development of a 25-year-old MBA named Jeff Immelt, who 18 years later is named as CEO of GE, arguably the biggest and...
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Keywords:
Talent and Talent Management;
Human Resources;
Leadership Development;
Leading Change;
Business or Company Management;
Energy Industry;
Technology Industry
Bartlett, Christopher A., and Andrew N. McLean. "GE's Jeff Immelt: The Voyage from MBA to CEO." Harvard Business School Case 307-056, September 2006. (Revised May 2007.)
- Research Summary
Overview
By: Peter Tufano
Tufano’s research has focused on financial innovation and financial engineering—and for more than two decades, household finance. While he continues to study these topics, his current primary research is on corporate duties and climate finance. On corporate duties,...
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- June 2018 (Revised August 2019)
- Case
Qualcomm Inc., 2019
By: David B. Yoffie and Andrew S. Choi
This case is set in mid-2019, when Qualcomm was struggling with unwanted take-over battles, fights with Apple and the Chinese government, and internal dissension on the board of directors. Ten years earlier Qualcomm was hailed as a monopoly on CDMA technologies and...
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Keywords:
Technology Cycles;
Strategy;
Competitive Advantage;
Intellectual Property;
Information Technology;
Standards;
Business Model;
Organizational Change and Adaptation;
Telecommunications Industry;
Semiconductor Industry
Yoffie, David B., and Andrew S. Choi. "Qualcomm Inc., 2019." Harvard Business School Case 718-514, June 2018. (Revised August 2019.)
- 28 Sep 2006
- Working Paper Summaries
Architectural Innovation and Dynamic Competition: The Smaller “Footprint” Strategy
- 13 Apr 2021
- Book
How Inclusive Managers Create Glass-Shattering Organizations
Despite these efforts, the authors stress that success is unlikely unless the people leading these initiatives truly commit to long-term improvement. Equality as a competitive advantage Looking forward,...
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Keywords:
by Kristen Senz
- 2010
- Working Paper
Integrity: A Positive Model That Incorporates the Normative Phenomena of Morality, Ethics, and Legality Abridged
By: Werner H. Erhard, Michael C. Jensen and Steve Zaffron
We present a positive model of integrity that, as we distinguish and define integrity, provides powerful access to increased performance for individuals, groups, organizations, and societies. Our model reveals the causal link between integrity and increased...
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Keywords:
Trust;
Performance Productivity;
Information Technology;
Knowledge;
Moral Sensibility;
Opportunities;
Competitive Advantage;
Legal Liability;
Cost vs Benefits
Erhard, Werner H., Michael C. Jensen, and Steve Zaffron. "Integrity: A Positive Model That Incorporates the Normative Phenomena of Morality, Ethics, and Legality Abridged." Harvard Business School Working Paper, No. 10-061, February 2010.
- 2013
- Chapter
The Welfare State as an Investment Strategy: Denmark’s Flexicurity Policies
By: Arthur Daemmrich and Thomas Bredgaard
This chapter examines how the welfare state can serve as a national strategy to invest in economic competitiveness and sustainable national prosperity, as well as the significant challenges associated with operating an open economy in a period of increased labor...
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Keywords:
Open Economy;
Welfare;
Competitive Advantage;
Economic Growth;
Human Capital;
Government and Politics;
Denmark
Daemmrich, Arthur, and Thomas Bredgaard. "The Welfare State as an Investment Strategy: Denmark’s Flexicurity Policies." Chap. 7 in The Oxford Handbook of Offshoring and Global Employment, by Ashok Bardhan, Dwight M. Jaffee, and Cynthia A. Kroll, 159–179. Oxford University Press, 2013.
- March 1988 (Revised September 1993)
- Case
United Services Automobile Association (USAA)
Under the leadership of Robert F. McDermott, USAA has been transformed from a property and casualty insurance company with $200 million in assets in the late 1960s to a $11 billion financial services empire in 1988. The case illustrates the value of having a CEO drive...
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Keywords:
Business or Company Management;
Leadership;
Information Technology;
Financial Services Industry;
Insurance Industry;
United States
Vitale, Michael R. "United Services Automobile Association (USAA)." Harvard Business School Case 188-102, March 1988. (Revised September 1993.)
- November 2006 (Revised November 2007)
- Case
EFJ, Inc.
By: Lynda M. Applegate, Ajay Vinze and Mara Vatz
Michael Jalbert plans to transform EFJI, a land mobile radio manufacturer, into a leading radio systems and solutions provider. Taking advantage of new industry standards and the country's increased focus on public safety agencies and homeland security, Jalbert says...
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Keywords:
Disruptive Innovation;
Leading Change;
Growth and Development Strategy;
Product Positioning;
Organizational Change and Adaptation;
Competitive Strategy;
Expansion
Applegate, Lynda M., Ajay Vinze, and Mara Vatz. "EFJ, Inc." Harvard Business School Case 807-062, November 2006. (Revised November 2007.)
- October 2016 (Revised December 2016)
- Module Note
Strategy Execution Module 6: Evaluating Strategic Profit Performance
By: Robert Simons
This module reading demonstrates how to calculate and analyze the profit generated by different business strategies. Formulas and examples are provided to calculate profit generated by changes in market share, revenue growth, efficiency improvements, and support costs....
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Keywords:
Management Control Systems;
Implementing Strategy;
Execution;
Evaluating Business Performance;
Profitability Analysis;
Variance Analysis;
Measuring Effectiveness;
Measuring Efficiency;
Activity-Based Costing;
Flexible Budget;
Accounting;
Strategy
Simons, Robert. "Strategy Execution Module 6: Evaluating Strategic Profit Performance." Harvard Business School Module Note 117-106, October 2016. (Revised December 2016.)