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All HBS Web
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- Faculty Publications (2,325)
System →
- March 1981 (Revised February 1993)
- Case
Hank Kolb, Director, Quality Assurance
By: Frank S. Leonard and W. Earl Sasser
Designed to introduce the systemic nature of product quality and the complexity of quality problems. Uses a new director, quality assurance, and the discovery of a quality problem. The new director has to decide if it is a real problem, what to do about it, and how to...
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Keywords:
Leadership;
Product;
Organizational Culture;
Problems and Challenges;
Quality;
Attitudes;
Complexity
Leonard, Frank S., and W. Earl Sasser. "Hank Kolb, Director, Quality Assurance." Harvard Business School Case 681-083, March 1981. (Revised February 1993.)
- Article
Value of Information with Sequential Futures Markets
By: Jerry R. Green
The effects of an improvement in information on the efficiency of risk-bearing are studied under various systems of incomplete markets. With sequential futures markets for uncontingent delivery, the welfare effects are indeterminate in sign, except under special...
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Green, Jerry R. "Value of Information with Sequential Futures Markets." Econometrica 49, no. 2 (March 1981): 335–358.
- February 1981 (Revised January 1984)
- Case
International Harvester: Purchasing Inflation Offset System
By: Regina E. Herzlinger and Kenneth A. Merchant
Herzlinger, Regina E., and Kenneth A. Merchant. "International Harvester: Purchasing Inflation Offset System." Harvard Business School Case 181-090, February 1981. (Revised January 1984.)
- December 1980 (Revised February 1998)
- Case
Burger King Corp.
By: W. Earl Sasser and David C. Rikert
Describes the operating system of a Burger King unit. The case does not have a decision focus; it is designed for use with McDonald's Corp. Students are asked to compare the operating systems of these two fast food hamburger chains. Careful analysis will detect the...
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Sasser, W. Earl, and David C. Rikert. "Burger King Corp." Harvard Business School Case 681-045, December 1980. (Revised February 1998.)
- December 1980 (Revised February 1998)
- Case
McDonald's Corp. (Condensed)
By: W. Earl Sasser and David C. Rikert
Describes the operating system of McDonald's, the world's most successful fast food chain. The case does not have a decision focus; it is designed for use with Burger King Corp. Students are asked to compare the operating systems of these two fast food hamburger...
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Sasser, W. Earl, and David C. Rikert. "McDonald's Corp. (Condensed)." Harvard Business School Case 681-044, December 1980. (Revised February 1998.)
- November 1980
- Background Note
Overview of IBM Operating Systems
Cash, James I., Jr. "Overview of IBM Operating Systems." Harvard Business School Background Note 181-044, November 1980.
- September 1980 (Revised April 1984)
- Background Note
Note on Japanese Management and Employment Systems
By: Michael Beer
Beer, Michael. "Note on Japanese Management and Employment Systems." Harvard Business School Background Note 481-009, September 1980. (Revised April 1984.)
- August 1980
- Supplement
Corning Glass Works: Information Systems Planning, Supplement
Cash, James I., Jr. "Corning Glass Works: Information Systems Planning, Supplement." Harvard Business School Supplement 181-024, August 1980.
- July 1980 (Revised July 1984)
- Case
Corning Glass Works: Information Systems Planning
Cash, James I., Jr. "Corning Glass Works: Information Systems Planning." Harvard Business School Case 181-012, July 1980. (Revised July 1984.)
- 1980
- Chapter
A Social Systems Model for Organization Development
By: Michael Beer
Beer, Michael. "A Social Systems Model for Organization Development." In Systems Theory for Organization Development, edited by Thomas G. Cummings. John Wiley & Sons, 1980.
- 1979
- Chapter
Dilemmas of Participation: Issues in Organization Design and Management
By: R. M. Kanter
Kanter, R. M. "Dilemmas of Participation: Issues in Organization Design and Management." In Proceedings of the Second National Seminar on Individual Rights in the Corporation, edited by Alan F. Westin and Stephan Salisbury. New York: Educational Fund for Individual Rights, 1979. (Also in National Forum, spring 1982.)
- 1979
- Working Paper
Formal Systems of Appraisal of Individual Performance: Some Considerations, Critical Issues, and Applications to Non-Profit Organizations
By: R. M. Kanter and D. Brinkerhoff
Kanter, R. M., and D. Brinkerhoff. "Formal Systems of Appraisal of Individual Performance: Some Considerations, Critical Issues, and Applications to Non-Profit Organizations." PONPO Working Paper, No. 10, September 1979. (Yale University, Program on Non-Profit Organizations (PONPO), Institution for Social and Policy Studies.)
- February 1979
- Case
Systems Engineering Laboratories, Inc.
Choosing an equity offering or an offering of straight subordinated debt with a CCC credit rating and a 12.5% coupon.
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Fruhan, William E., Jr. "Systems Engineering Laboratories, Inc." Harvard Business School Case 279-074, February 1979.
- 1979
- Article
Approximating the Efficiency Gain of Tax Reforms
By: Jerry R. Green and Eytan Sheshinski
Proper analysis of tax reform requires evaluation of the welfare effects induced by a change from one tax system to another. We present two methods for estimating these changes using only local information pertaining to an initial equilibrium with distortive taxes. It...
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Green, Jerry R., and Eytan Sheshinski. "Approximating the Efficiency Gain of Tax Reforms." Journal of Public Economics 11, no. 2 (1979): 179–195.
- Article
Do Supervisors Thrive in Participative Work Systems?
By: Leonard A. Schlesinger and Richard E. Walton
This article presents the findings regarding the nature of the difficulties surrounding the supervisory role in participative work systems, a conceptualization of the supervisor/work group interface, and some action implications for the management of organizations....
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Keywords:
Managerial Roles;
Organizational Design;
Management Practices and Processes;
Innovation and Invention
Schlesinger, Leonard A., and Richard E. Walton. "Do Supervisors Thrive in Participative Work Systems?" Organizational Dynamics 7, no. 3 (Winter 1979): 24–38.
- 1978
- Chapter
Changing Organizational Constraints: Toward Promoting Equal Opportunity and Treatment for Women in Public Service Systems
By: R. M. Kanter
Keywords:
Organizational Change and Adaptation;
Equality and Inequality;
Public Sector;
Service Operations;
Gender
Kanter, R. M. "Changing Organizational Constraints: Toward Promoting Equal Opportunity and Treatment for Women in Public Service Systems." In The United Nations and Decision-Making: The Role of Women. Vol. 2, edited by D. Nicol and M. Croke. New York: United Nations Institute for Training and Research (UNITAR), 1978.
- August 1978
- Article
World Food Council at Three Years--Global Food System Manager?
By: James E. Austin and Mitchel B. Wallerstein
Austin, James E., and Mitchel B. Wallerstein. "World Food Council at Three Years--Global Food System Manager?" Food Policy 3, no. 3 (August 1978).
- Article
Inflation and Taxes in a Growing Economy with Debt and Equity
By: M. Feldstein, Jerry R. Green and Eytan Sheshinski
Our tax system was designed for an economy with little or no inflation. The current paper shows that inflation causes capricious changes in the effective rate of tax on capital income and therefore in the real net rate of return that savers receive. This is not only a...
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Feldstein, M., Jerry R. Green, and Eytan Sheshinski. "Inflation and Taxes in a Growing Economy with Debt and Equity." Special Issue on Research in Taxation. Journal of Political Economy 86, no. 2 pt. 2 (April 1978): S53–S70.
- 1978
- Chapter
Evaluation of the Present System of Mining Taxation
By: Malcolm Gillis, Louis T. Wells and Brian Wright