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All HBS Web
(934)
- People (1)
- News (119)
- Research (707)
- Events (2)
- Multimedia (1)
- Faculty Publications (648)
- December 2020
- Supplement
France Télécom (B): A Wave of Staff Suicides
In the B case we learn that at least 19 France Telecom employees took their own lives between 2006 and 2009, 12 others attempted suicide, and eight suffered from serious depression for reasons reportedly related to work. Some of these deaths occurred in public places,...
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Keywords:
Mental Health;
Change;
Crime and Corruption;
Ethics;
Health;
Human Capital;
Human Resources;
Labor and Management Relations;
Labor Unions;
Law;
Social Psychology;
Strategy;
Leadership Style;
Organizations;
Problems and Challenges;
Relationships;
Crisis Management;
Employees;
Well-being;
Telecommunications Industry;
Europe;
European Union
Montgomery, Cynthia A., and Ashley V. Whillans. "France Télécom (B): A Wave of Staff Suicides." Harvard Business School Supplement 721-421, December 2020.
- May 2018
- Teaching Note
Maggie Wilderotter: Evolution of an Executive
By: Boris Groysberg and Robin Abrahams
Teaching Note for HBS No. 417-091.
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- March 2018 (Revised April 2018)
- Case
Verizon 2018
By: Rosabeth Moss Kanter and Jonathan Cohen
In 2018, CEO Lowell McAdam led efforts to transform Verizon through digital innovation, media acquisitions and integration, and changes to the company culture. He sought to manage change at the company as growth in traditional areas slowed and position it as a leader...
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Keywords:
Change;
Change Leadership;
Change Management;
Innovation;
Digital;
Management;
Leading Change;
Innovation and Management;
Acquisition;
Integration;
Telecommunications Industry;
United States
Kanter, Rosabeth Moss, and Jonathan Cohen. "Verizon 2018." Harvard Business School Case 318-114, March 2018. (Revised April 2018.)
- February 2015 (Revised May 2015)
- Supplement
Nokia's Bridge Program: Outcome and Results (B)
By: Sandra J. Sucher and Susan J. Winterberg
Nokia's leaders reflect on the Bridge program, lessons learned during its implementation, and the business benefits it brought to the company. Nokia's Bridge program resulted in 60% of employees knowing their next step the day they exited the firm. It also helped...
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Keywords:
Layoffs;
Plant Closure;
Outplacement;
Shared Value;
Business or Company Management;
Job Cuts and Outsourcing;
Restructuring;
Employee Relationship Management;
Telecommunications Industry
Sucher, Sandra J., and Susan J. Winterberg. "Nokia's Bridge Program: Outcome and Results (B)." Harvard Business School Supplement 315-003, February 2015. (Revised May 2015.)
- June 2014 (Revised March 2017)
- Teaching Note
Chorus and Telecom: Building the Boards
By: Boris Groysberg and Sarah L. Abbott
In 2011, Telecom, the largest telecom provider in New Zealand, was being divided into two publicly traded companies. In connection with this split, Sarah Naudé and Matt Stanley worked with the chairman of Telecom New Zealand, Wayne Boyd, to create two new boards of...
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- 2012
- Other Unpublished Work
Towards Efficiencies in Canadian Internet Traffic Exchange
By: Benjamin Edelman and Bill Woodcock
Canadian Internet access is heavily and unnecessarily dependent upon foreign infrastructure, especially U.S. infrastructure. This dependence imposes significant burdens upon Canadian Internet users:
* Service prices are higher than would be the case if... View Details
* Service prices are higher than would be the case if... View Details
Keywords:
Networks;
Canada;
Privacy;
Technology Networks;
Rights;
Communication Technology;
Internet;
Ethics;
Telecommunications Industry;
Canada
Edelman, Benjamin, and Bill Woodcock. "Towards Efficiencies in Canadian Internet Traffic Exchange." Canadian Internet Registration Authority, September 2012.
- February 1992 (Revised March 1992)
- Case
Telefonica de Argentina S.A.: Analysis of Limited Data
By: David F. Hawkins
Hawkins, David F. "Telefonica de Argentina S.A.: Analysis of Limited Data." Harvard Business School Case 192-079, February 1992. (Revised March 1992.)
- April 2011
- Teaching Note
Accounting for the iPhone at Apple, Inc. (TN)
By: Francois Brochet and Krishna G. Palepu
Teaching Note for 111003.
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- March 2011
- Case
Insight Communications
By: Rajiv Lal and Natalie Kindred
After undertaking a multi-year, metrics-driven operational and cultural overhaul, in April 2010 Insight Communications was planning the next phase of its development. Insight was a New York-based provider of cable, landline phone, and high-speed Internet service to...
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- March 2011
- Teaching Note
The CW: Launching a Television Network
By: Anita Elberse
Teaching Note for 507050.
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- September 2010
- Case
Vodafone Qatar: Building a Telco in the Gulf
By: Juan Alcacer and Andrew Goodman
Alcacer, Juan, and Andrew Goodman. "Vodafone Qatar: Building a Telco in the Gulf." Harvard Business School Case 711-414, September 2010.
- March 2010 (Revised November 2014)
- Teaching Note
Pandora Radio: Fire Unprofitable Customers?
By: Willy Shih
Teaching Note for [610077].
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- March 2008
- Case
Go Mobile
By: Rajiv Lal and Catherine Ross
Keywords:
Telecommunications Industry
Lal, Rajiv, and Catherine Ross. "Go Mobile." Harvard Business School Case 508-023, March 2008.
- January 2008 (Revised May 2008)
- Supplement
China Netcom: Corporate Governance in China (B)
By: Regina M. Abrami, William C. Kirby, F. Warren McFarlan and Tracy Yuen Manty
Supplements the A case [308027]. With its dual listings on the Hong Kong stock market and New York stock Exchange, state-owned enterprise, China Netcom was mandated to meet the listing requirements of these exchanges. From this initial step, China Netcom's Chairman,...
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Keywords:
Management Teams;
Corporate Governance;
State Ownership;
Standards;
Globalized Markets and Industries;
Telecommunications Industry;
China
Abrami, Regina M., William C. Kirby, F. Warren McFarlan, and Tracy Yuen Manty. "China Netcom: Corporate Governance in China (B)." Harvard Business School Supplement 308-091, January 2008. (Revised May 2008.)
- December 2007 (Revised December 2008)
- Case
China Netcom: Corporate Governance in China (A)
By: Regina M. Abrami, William C. Kirby, F. Warren McFarlan, Ning Xiangdong and Tracy Manty
With its dual listings on the Hong Kong stock market and New York Stock Exchange, state-owned enterprise, China Netcom was mandated to meet the listing requirements of these exchanges. From this initial step, China Netcom's Chairman, Zhang Chunjiang, began a program...
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Keywords:
Corporate Governance;
State Ownership;
Public Ownership;
Financial Markets;
Capital Markets;
Telecommunications Industry;
China
Abrami, Regina M., William C. Kirby, F. Warren McFarlan, Ning Xiangdong, and Tracy Manty. "China Netcom: Corporate Governance in China (A)." Harvard Business School Case 308-027, December 2007. (Revised December 2008.)
- July 2007 (Revised February 2010)
- Case
Launching Telmore (A)
By: Ramon Casadesus-Masanell, Celso Fernandez and Moritz Jobke
When the Danish mobile phone service provider Telmore entered the market in October 2000, few people took notice. Its business model was not perceived as particularly aggressive or threatening to the industry. Less than three years later, Telmore's creative adaptation...
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Keywords:
Business Model;
Disruptive Innovation;
Market Entry and Exit;
Creativity;
Adaptation;
Competitive Advantage;
Telecommunications Industry;
Denmark
Casadesus-Masanell, Ramon, Celso Fernandez, and Moritz Jobke. "Launching Telmore (A)." Harvard Business School Case 708-414, July 2007. (Revised February 2010.)
- October 2006
- Case
Clearwire Corporation
Explores Clearwire's decision to fund its substantial capital investments through an initial public offering (IPO) or through private equity. Clearwire is developing and deploying a broadband wireless network using WiMAX technology. It had filed a registered statement...
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- September 2006 (Revised October 2007)
- Supplement
BT Plc: The Broadband Revolution (B)
By: Michael L. Tushman, David Kiron and Adam M. Kleinbaum
In early 2003, CEO Ben Verwaayen and Chief Broadband Officer Alison Ritchie of BT Plc. are trying to transform the former British Telecom from a stodgy telephone company into a 21st century broadband company. Their efforts to focus the firm on broadband issues within...
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Keywords:
Transformation;
Innovation and Invention;
Management Teams;
Problems and Challenges;
Telecommunications Industry;
United Kingdom
Tushman, Michael L., David Kiron, and Adam M. Kleinbaum. "BT Plc: The Broadband Revolution (B)." Harvard Business School Supplement 407-002, September 2006. (Revised October 2007.)
- September 2006
- Teaching Note
The MCI Takeover Battle: Verizon versus Qwest (TN)
By: Malcolm P. Baker
- June 2005 (Revised January 2006)
- Supplement
Corey Robinson at Sprint Corporation (B)
By: Linda A. Hill, Anthony Mayo and Lisa Pode
Supplements the (A) case. A rewritten version of an earlier supplement.
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Keywords:
Telecommunications Industry
Hill, Linda A., Anthony Mayo, and Lisa Pode. "Corey Robinson at Sprint Corporation (B)." Harvard Business School Supplement 405-095, June 2005. (Revised January 2006.)