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- Faculty Publications (118)
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- All HBS Web (177)
- Faculty Publications (118)
- 26 Feb 2020
- News
Phoenix Rising
2014, with boosts in tourism and investment, and a general sense that life under the Attic sky might be getting back to normal. Then the intricacies of Greek parliamentary procedure triggered snap elections, the Samaras government fell,...
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Jen McFarland Flint
- September 2013 (Revised August 2015)
- Background Note
Leadership and Teaming
By: Ethan Bernstein
Small differences in the leadership of teams can have large consequences for the success of their efforts. Many initiatives fail not because of a fatal error in judgment or insufficient ideas, knowledge, motivation, or capabilities to deliver a solution. They fail...
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Keywords:
Teams;
Teaming;
Leadership And Managing People;
Leadership;
Team Effectiveness;
Team Performance;
Team Design;
Team Leadership;
Teamwork;
Team Process;
Team Function;
Team Launch;
60/30/10 Rule;
Team Boundary;
Distribution Of Leadership Authority;
Self-Managed Teams;
Virtual Teams;
Unbounded Teams;
Acts Of Leadership;
Execution Teams;
Decision Making Teams;
Creativity Teams;
Team Size;
Task Design;
Team Timeline;
Team Roles;
Team Representation;
Diversity;
Team Familiarity;
Collective Intelligence;
Team Stages Of Development;
Team Coaching;
Performance Pressure;
X-Teams;
Team Focus;
Interaction;
Management Teams;
Managerial Roles;
Management Systems;
Management Style;
Management Skills;
Management Practices and Processes;
Organizational Design;
Organizational Structure;
Performance Effectiveness;
Performance Efficiency;
Performance Productivity;
Groups and Teams;
Networks;
Social Psychology;
Behavior;
Conflict and Resolution;
Creativity;
Social and Collaborative Networks;
Satisfaction;
Prejudice and Bias;
Power and Influence;
Personal Characteristics;
Familiarity;
Cognition and Thinking;
Attitudes;
Projects;
Organizational Culture;
Organizational Change and Adaptation;
Leadership Development;
Leadership Style;
Leading Change;
Knowledge Use and Leverage;
Knowledge Sharing;
Collaborative Innovation and Invention;
Innovation and Management;
Innovation Leadership;
Design;
Interpersonal Communication;
Accommodations Industry;
Accommodations Industry;
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Asia;
North and Central America;
South America;
Atlantic Ocean;
Central Asia;
Europe;
Latin America;
Middle East;
Oceania;
West Indies
Bernstein, Ethan. "Leadership and Teaming." Harvard Business School Background Note 414-033, September 2013. (Revised August 2015.)
- Profile
Jillian Dorans
by so many of the top MBA programs. However, one project does not make an industry expert. I quickly learned I needed more experience, knowledge, and contacts to break into hospitality. I viewed an MBA as an opportunity to fill in those...
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- 27 May 2021
- News
History’s Future
government hopes that the tourism industry will revitalize the region and account for 10 percent of the country’s GDP in a decade, up from just 3 percent. The work of drawing global attention to this...
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Lew R. Wasserman
actors, directors and other staff for television programming, but also creating and producing much of the programming itself. MCA went on to buy the Universal City studio and production lot, and also invested in some tourism enterprises....
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Keywords:
Entertainment & Broadcast Media
- 01 Dec 2011
- News
Rising Star
enrolling at HBS, there came a stint as manager of South Africa’s Tourism Board in Paris. As Dhlomo related to Forbes magazine (June 6, 2011), “I was in my favorite city outside South Africa and promoting my country to the French market,...
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- 22 Jun 2021
- Blog Post
Why Many Businesses Are Becoming More Vocal In Support of LGBTQ Rights
the ability of cities and states to attract corporate investment. Tourism — including conventions and major sporting events — is a specific concern. In a 2016 poll, nearly 50% of American meeting planners said they would avoid planning...
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Keywords:
All Industries
- 15 Mar 2022
- News
History’s Future
that will balance the demands of a rapidly growing tourism industry with a commitment to environmental sustainability and inclusive growth. That means both a commitment to preserving the region’s environment...
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- Profile
Brittani Rettig
sciences industries on large global transformations and M&A integrations. In any free moments I have, I write a fitness and wellness blog called Grit by Brit. I also teach group fitness classes at the W Hotels and 24 Hour...
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- 01 Dec 2016
- News
Starting Lineup: Upturning Travel
(ThinkStock) (ThinkStock) As Airbnb has proven, the travel industry is ripe for innovation. What’s next for several alumni- run startups that are reinventing the vacation? The Company The Founder The Pitch The News NewUGo CEO Mei Zhang...
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April White
- Profile
Andreas Jaegle
in the right markets?” In addition, McKinsey exposed Andreas to a variety of industries in a broad range of locations – including tourism in Germany, financial risk-management in Nigeria, and pulp/paper...
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- 2009
- Report
Clusters and Dubai's Competitiveness
By: Christian H.M. Ketels
The Dubai Cluster Competitiveness Report presents a consistent analysis of the four clusters that currently dominate the Dubai economy: construction, financial services, tourism, and transportation and logistics. Each of the four cluster chapter provides a profile of...
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Keywords:
Economy;
Industry Clusters;
Performance Evaluation;
Competitive Strategy;
Competitive Advantage;
Construction Industry;
Construction Industry;
Construction Industry;
Construction Industry;
Dubai
Ketels, Christian H.M. "Clusters and Dubai's Competitiveness." Report, Dubai Economic Council, Dubai, United Arab Emirates, October 2009.
- February 2018 (Revised February 2018)
- Supplement
HNA Group: Global Excellence with Chinese Characteristics (B)
By: William C. Kirby and Yuanzhuo Wang
This case provides a brief overview of the success and challenges of the HNA Group between 2015 and late 2017 when it grew rapidly through global acquisitions to become 170 on the 2017 Fortune 500 list. A firm that had begun as a provincial airline in China was now a...
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Keywords:
Internationalization;
Scrutiny;
Growth;
China;
Philanthropy;
One Belt One Road;
Globalized Markets and Industries;
Growth and Development;
Acquisition;
Corporate Governance;
Air Transportation Industry;
Air Transportation Industry;
Air Transportation Industry;
China;
United States;
Europe;
Asia;
South America;
Southeast Asia
Kirby, William C., and Yuanzhuo Wang. "HNA Group: Global Excellence with Chinese Characteristics (B)." Harvard Business School Supplement 318-090, February 2018. (Revised February 2018.)
- 01 Jul 2019
- Research & Ideas
The Airbnb Lesson for Startups? Success Takes More Than Technology
wealthy tourists. Airbnb remains Y Combinator’s biggest success story, but it was aggressive on-the-ground outreach that helped speed its early growth in key markets. Add in an industry with entrenched leaders and a limp economy in the...
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- 01 Dec 2015
- News
In My Humble Opinion: Joss Kent (MBA 1997)
guide, with military and consulting experience in addition to his MBA—was COO of the company and he later became CEO. Today, Kent leads one of its competitors, andBeyond. He describes andBeyond, first, as a “conservation company.” The company’s luxury View Details
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April White
- 26 Jan 2015
- News
The Ingredients for Success
to get a start in the industry and to existing cooks who want to qualify for better jobs—programs that don’t exist in New Orleans today. The institute will also offer culinary tourism classes, something not...
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- September 2006
- Supplement
Fritidsresor Under Pressure (D): Supplement
By: Joshua D. Margolis, Vincent Marie Dessain and Anders Sjoman
Keywords:
Tourism Industry
- February 2000 (Revised February 2001)
- Background Note
Ecotourism: A Brief Introduction
Introduces the concept of ecotourism, discusses consumptive and non-consumptive programs, and reviews the benefits and costs of this approach to development.
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Kennedy, Robert E., and Brian Irwin. "Ecotourism: A Brief Introduction." Harvard Business School Background Note 700-099, February 2000. (Revised February 2001.)
- March 1998 (Revised July 1998)
- Case
Boston Duck Tours,1996: Has Boston Gone Quackers?
By: Myra M. Hart and Stephanie Dodson
While on vacation in Memphis, former investment manager Andy Wilson discovers a unique "tour bus" that travels over land and through water. He decides to transplant the concept to Boston and to add both historical and theatrical features to the amphibious tour. As he...
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Keywords:
Opportunities;
Creativity;
Entrepreneurship;
Financing and Loans;
Problems and Challenges;
Business Startups;
Tourism Industry;
Tennessee;
Boston
Hart, Myra M., and Stephanie Dodson. "Boston Duck Tours,1996: Has Boston Gone Quackers?" Harvard Business School Case 898-189, March 1998. (Revised July 1998.)
- December 1986 (Revised November 1990)
- Case
Club Med (B)
Highlights the issue of high employee turnover in a multi-site, international subsidiary of a large resort company. Also described are service-quality problems the company has because the amount of value added through employee interaction with customers is high....
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Keywords:
Globalized Firms and Management;
Retention;
Recruitment;
Cross-Cultural and Cross-Border Issues;
Tourism Industry;
United States
Hart, Christopher. "Club Med (B)." Harvard Business School Case 687-047, December 1986. (Revised November 1990.)