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- 2022
- Working Paper
Understanding Rural Households' Time Use in a Developing Setting: Validating a Low-Cost Time Use Module
By: Erica M Field, Rohini Pande, Natalia Rigol, Simone G. Schaner, Elena M. Stacy and Charity M. Troyer Moore
Time use data facilitate deeper understanding of individual labor supply choices, especially for women, who are more likely to engage in unpaid care and home production. However, traditional time use data collection methods are time-consuming, expensive and susceptible...
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Keywords:
Time Use;
Household;
Rural Scope;
Developing Countries and Economies;
Time Management;
Data and Data Sets;
Surveys
Field, Erica M., Rohini Pande, Natalia Rigol, Simone G. Schaner, Elena M. Stacy, and Charity M. Troyer Moore. "Understanding Rural Households' Time Use in a Developing Setting: Validating a Low-Cost Time Use Module." NBER Working Paper Series, No. 29671, January 2022.
- October 2021
- Article
Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach
By: Nicolas Padilla and Eva Ascarza
The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can...
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Keywords:
Customer Management;
Targeting;
Deep Exponential Families;
Probabilistic Machine Learning;
Cold Start Problem;
Customer Relationship Management;
Programs;
Consumer Behavior;
Analysis
Padilla, Nicolas, and Eva Ascarza. "Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach." Journal of Marketing Research (JMR) 58, no. 5 (October 2021): 981–1006.
- September 2021
- Article
Network Interconnectivity and Entry into Platform Markets
Digital technologies have led to the emergence of many platforms in our economy today. In certain platform networks, buyers in one market purchase services from providers in many other markets, whereas in others, buyers primarily purchase services from providers within...
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Keywords:
Network Interconnectivity;
Platform Competition;
Market Entry;
Networks;
Market Platforms;
Competition;
Market Entry and Exit
Zhu, Feng, Xinxin Li, Ehsan Valavi, and Marco Iansiti. "Network Interconnectivity and Entry into Platform Markets." Information Systems Research 32, no. 3 (September 2021): 1009–1024.
- August 2021
- Article
The Undervalued Power of Self-relevant Research: The Case of Researching Retirement While Retiring
By: Teresa M. Amabile and Douglas T. (Tim) Hall
For decades, training in management research has emphasized objectivity, typically viewed as an arm’s length distance between the topic of the research and the interests of the researcher. This emphasis has led most scholars to avoid research topics of deep personal...
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Keywords:
Qualitative Research Methods;
Case Research Methods;
Organizational Behavior;
Careers;
Career Changes And Transitions;
Self-relevant Research;
Research;
Personal Development and Career;
Transition;
Identity;
Retirement
Amabile, Teresa M., and Douglas T. (Tim) Hall. "The Undervalued Power of Self-relevant Research: The Case of Researching Retirement While Retiring." Academy of Management Perspectives 35, no. 3 (August 2021): 347–366.
- February 2021
- Background Note
Jobs to Be Done: A Toolbox
By: Derek C. M. van Bever, Bob Moesta, Iuliana Mogosanu, Shaye Roseman and Katie Zandbergen
The Jobs to Be Done methodology is both a theory and a practical approach for understanding customer behavior and why people make the choices they make. Many practitioners, whether they work for startups or incumbent businesses, find Jobs to Be Done useful because it...
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Keywords:
Customer Value and Value Chain;
Decision Choices and Conditions;
Knowledge Acquisition;
Attitudes;
Perception;
Theory
van Bever, Derek C. M., Bob Moesta, Iuliana Mogosanu, Shaye Roseman, and Katie Zandbergen. "Jobs to Be Done: A Toolbox." Harvard Business School Background Note 321-095, February 2021.
- February 2021 (Revised May 2021)
- Case
SafeGraph: Selling Data as a Service
By: Ramana Nanda, Abhishek Nagaraj and Allison Ciechanover
Set in January 2021, the CEO of SafeGraph, a four-year-old startup that sold Data as a Service, looked to the future. His aim was to become the most trusted source for data about a physical place. The company provided points of interest (POI) and foot traffic data on...
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Keywords:
Data As A Service;
Monetization;
Pricing;
Business Startups;
Analytics and Data Science;
Consumer Behavior;
Analysis;
Business Model;
Health Pandemics;
Information Industry;
United States
Nanda, Ramana, Abhishek Nagaraj, and Allison Ciechanover. "SafeGraph: Selling Data as a Service." Harvard Business School Case 821-082, February 2021. (Revised May 2021.)
- 18 Feb 2021
- Interview
Amy Edmondson: Are You Missing One of Your Most Important Jobs as a Manager?
By: Amy C. Edmondson and Chris Clearfield
During our conversation, we talked about:
• The renewed interest in the concept of psychological safety
• J.D. Thompson’s notion of “reciprocal coordination needs”
• How knowledge work does not produce objective or mechanical... View Details
• The renewed interest in the concept of psychological safety
• J.D. Thompson’s notion of “reciprocal coordination needs”
• How knowledge work does not produce objective or mechanical... View Details
"Amy Edmondson: Are You Missing One of Your Most Important Jobs as a Manager?" Episode 18. The Breakdown with Chris Clearfield (podcast), February 18, 2021.
- 2021
- Working Paper
FinTech Lending and Cashless Payments
By: Boris Vallée, Pulak Ghosh and Yao Zeng
This study provides a new perspective to understand the rise and future potential of FinTech lending by linking it to the informational role of cashless payments. We uncover both theoretically and empirically a synergy between FinTech lending and cashless payments....
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Keywords:
Fintech;
Lending;
Payments;
Data Sharing;
Financing and Loans;
Technology;
Banks and Banking;
Business Model
Vallée, Boris, Pulak Ghosh, and Yao Zeng. "FinTech Lending and Cashless Payments." Working Paper, February 2021.
- Article
GitLab: Work Where You Want, When You Want
By: Prithwiraj Choudhury, Kevin Crowston, Linus Dahlander, Marco S. Minervini and Sumita Raghuram
GitLab is a software company that works “all remote” at the scale of more than 1,000 employees located in more than 60 countries. GitLab has no physical office and its employees can work from anywhere they choose. Any step of the organizational life of a GitLab...
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Keywords:
New Forms Of Organizing;
Remote Work;
All Remote;
Virtual Organizations;
COVID-19;
Organizational Design;
Employees;
Geographic Location;
Health Pandemics
Choudhury, Prithwiraj, Kevin Crowston, Linus Dahlander, Marco S. Minervini, and Sumita Raghuram. "GitLab: Work Where You Want, When You Want." Art. 23. Journal of Organization Design 9 (2020).
- March 2020
- Case
GreenLight Fund
By: Brian Trelstad, Julia Kelley and Mel Martin
As Tara Noland, the Executive Director (ED) of GreenLight Cincinnati, reflected on her first few years on the job. Noland had delivered on what she had been hired to do in the city: work with leading philanthropists and nonprofit executives to use data and evidence to...
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Keywords:
Philanthropy;
Venture Philanthropy;
Replication;
Philanthropy and Charitable Giving;
Venture Capital;
Social Issues;
Decision Making;
Cincinnati
Trelstad, Brian, Julia Kelley, and Mel Martin. "GreenLight Fund." Harvard Business School Case 320-053, March 2020.
- 2020
- Working Paper
How ESG Issues Become Financially Material to Corporations and Their Investors
By: George Serafeim
Management and disclosure of environmental, social and governance (ESG) issues have received substantial interest over the last decade. In this paper, we outline a framework of how ESG issues become financially material, affecting corporate profitability and valuation....
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Keywords:
Materiality;
ESG;
Pharmaceutical Companies;
Business Ethics;
Sustainability;
Environment;
Disclosure;
Disclosure And Access;
Regulation;
Social Impact;
Environmental Sustainability;
Social Issues;
Corporate Governance;
Ethics;
Corporate Disclosure;
Corporate Accountability;
Resource Allocation;
Finance;
Accounting;
Valuation
Freiberg, David, Jean Rogers, and George Serafeim. "How ESG Issues Become Financially Material to Corporations and Their Investors." Harvard Business School Working Paper, No. 20-056, November 2019. (Revised November 2020.)
- October 14, 2019
- Article
A Guide to the Big Ideas and Debates in Corporate Governance
By: Lynn S. Paine and Suraj Srinivasan
How corporations govern themselves has become a matter of broad public interest in recent decades. Amid this many commentators and experts still disagree on such basic matters as the purpose of the corporation, the role of corporate boards of directors, the rights of...
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Keywords:
Corporate Governance;
Mission and Purpose;
Governing and Advisory Boards;
Business and Shareholder Relations;
Performance;
Measurement and Metrics
Paine, Lynn S., and Suraj Srinivasan. "A Guide to the Big Ideas and Debates in Corporate Governance." Harvard Business Review (website) (October 14, 2019).
- 2019
- Book
The Economic Turn: Recasting Political Economy in Enlightenment Europe
By: Steven L. Kaplan and Sophus A. Reinert
The mid-eighteenth century witnessed what might be dubbed an “economic turn” that resolutely changed the trajectory of world history. From the birth of new agricultural practices and the foundation of private societies to the sustained and popular theorization of...
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Kaplan, Steven L., and Sophus A. Reinert, eds. The Economic Turn: Recasting Political Economy in Enlightenment Europe. London: Anthem Press, 2019.
- 2019
- Chapter
The Art of (Creative) Thought: Graham Wallas on the Creative Process
BOOK ABSTRACT: The Creativity Reader is a necessary companion for anyone interested in the historical roots of contemporary ideas about creativity, innovation, and imagination. It brings together a prestigious group of international experts who were tasked with...
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Amabile, Teresa M. "The Art of (Creative) Thought: Graham Wallas on the Creative Process." Chap. 2 in The Creativity Reader, edited by Vlad P. Glăveanu. Oxford, UK: Oxford University Press, 2019.
- November 2018
- Article
Disruptive Innovation: An Intellectual History and Directions for Future Research
By: Clayton M. Christensen, Rory McDonald, Elizabeth J. Altman and Jonathan E. Palmer
The concept of disruptive innovation has gained considerable currency among practitioners despite widespread misunderstanding of its core principles. Similarly, foundational research on disruption has elicited frequent citation and vibrant debate in academic circles,...
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Keywords:
Innovation Metrics;
Systemic Industries;
Technology Trajectories;
Disruptive Innovation;
Theory;
History;
Competitive Strategy;
Research
Christensen, Clayton M., Rory McDonald, Elizabeth J. Altman, and Jonathan E. Palmer. "Disruptive Innovation: An Intellectual History and Directions for Future Research." Special Issue on Managing in the Age of Disruptions. Journal of Management Studies 55, no. 7 (November 2018): 1043–1078.
- April 2018
- Exercise
Stoy Foods: Role Information for Danijela Stoyanovic
By: John Beshears
In this simulation exercise, four family members must negotiate over the future of the family business. Should the business be sold to a strategic buyer, or should the family retain control? If the business is sold, how should the proceeds of the sale be distributed...
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Keywords:
Succession;
Sale Of Business;
Understanding Interests;
Value Creation;
Family Business;
Business Exit or Shutdown;
Negotiation;
Perspective;
Agreements and Arrangements
Beshears, John. "Stoy Foods: Role Information for Danijela Stoyanovic." Harvard Business School Exercise 918-044, April 2018.
- April 2018
- Exercise
Stoy Foods: Role Information for Katrina Stoyanovic
By: John Beshears
In this simulation exercise, four family members must negotiate over the future of the family business. Should the business be sold to a strategic buyer, or should the family retain control? If the business is sold, how should the proceeds of the sale be distributed...
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Keywords:
Succession;
Sale Of Business;
Understanding Interests;
Value Creation;
Family Business;
Business Exit or Shutdown;
Negotiation;
Ownership Stake;
Perspective;
Agreements and Arrangements
Beshears, John. "Stoy Foods: Role Information for Katrina Stoyanovic." Harvard Business School Exercise 918-045, April 2018.
- April 2018
- Exercise
Stoy Foods: Role Information for Milan Stoyanovic
By: John Beshears
In this simulation exercise, four family members must negotiate over the future of the family business. Should the business be sold to a strategic buyer, or should the family retain control? If the business is sold, how should the proceeds of the sale be distributed...
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Keywords:
Succession;
Sale Of Business;
Understanding Interests;
Value Creation;
Family Business;
Business Exit or Shutdown;
Negotiation;
Ownership Stake;
Perspective;
Agreements and Arrangements
Beshears, John. "Stoy Foods: Role Information for Milan Stoyanovic." Harvard Business School Exercise 918-046, April 2018.
- April 2018
- Exercise
Stoy Foods: Role Information for Petja Stoyanovic
By: John Beshears
In this simulation exercise, four family members must negotiate over the future of the family business. Should the business be sold to a strategic buyer, or should the family retain control? If the business is sold, how should the proceeds of the sale be distributed...
View Details
Keywords:
Succession;
Sale Of Business;
Understanding Interests;
Value Creation;
Family Business;
Business Exit or Shutdown;
Negotiation;
Ownership Stake;
Perspective;
Agreements and Arrangements
Beshears, John. "Stoy Foods: Role Information for Petja Stoyanovic." Harvard Business School Exercise 918-047, April 2018.
- 2018
- Chapter
Creativity and the Labor of Love
BOOK ABSTRACT: This book provides an overview of the approaches of leading scholars to understanding the nature of creativity, its measurement, its investigation, its development, and its importance to society. The authors are the 24 psychological scientists who are...
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Keywords:
Creativity
Amabile, Teresa M. "Creativity and the Labor of Love." In The Nature of Human Creativity, edited by Robert J. Sternberg and James C. Kaufman, 1–15. Cambridge, UK: Cambridge University Press, 2018.