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Show Results For
-
All HBS Web
(551)
- People (3)
- News (156)
- Research (314)
- Events (6)
- Multimedia (2)
- Faculty Publications (53)
- March 2020 (Revised August 2022)
- Case
Racial Discrimination on Airbnb (A)
By: Michael Luca, Scott Stern, Devin Cook and Hyunjin Kim
Facing mounting criticism and evidence of widespread racial discrimination on the platform, apartment rental platform Airbnb needed to decide a path forward. For years, Airbnb had given hosts extensive discretion about whether to reject a guest after seeing little more...
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Keywords:
Platform Design;
Digital Platforms;
Design;
Prejudice and Bias;
Trust;
Problems and Challenges
Luca, Michael, Scott Stern, Devin Cook, and Hyunjin Kim. "Racial Discrimination on Airbnb (A)." Harvard Business School Case 920-051, March 2020. (Revised August 2022.)
- 03 Mar 2022
- HBS Seminar
Daniela Saban, Stanford
- 2017
- Working Paper
In Pursuit of Everyday Creativity
Creativity researchers have long paid careful attention to individual creativity, beginning with studies of well-known geniuses and expanding to personality, biographical, cognitive, and social-psychological studies of individual creative behavior. Little is known,...
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Amabile, Teresa M. "In Pursuit of Everyday Creativity." Harvard Business School Working Paper, No. 18-002, July 2017. (Revised September 2017.)
- 18 Sep 2013
- HBS Seminar
Steven Tadelis, University of California Berkeley Haas School of Business
- 02 Apr 2015
- Research & Ideas
Digital Initiative Summit: Big Messages, Small Screens, Many Choices
comScore. Apps suck up the majority of that time. In fact, app usage alone comprises 52 percent of total digital media engagement, according to comScore. So how do companies profit from the fact that mobile users are more engaged than...
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- 11 Mar 2015
- Research & Ideas
How Do You Grade Out as a Negotiator?
is methodical and structured about keeping track of their negotiation experience meeting up with someone who is not, my money is on the former," says Wheeler. By gradually gaining confidence in their abilities, View Details
Keywords:
by Michael Blanding
- 29 Nov 2012
- HBS Seminar
Chris Dellarocas, Boston University
- Research Summary
Consumer Response to Online Ratings and Recommendations
Jolie is currently conducting several laboratory and field experiments to assess the tendency of individuals to employ predictable heuristics in complex information aggregation tasks, thus leading to search and choice behavior that is suboptimal relative to the fully...
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- Article
In Pursuit of Everyday Creativity
Creativity researchers have long paid careful attention to individual creativity, beginning with studies of well-known geniuses and expanding to personality, biographical, cognitive, and social-psychological studies of individual creative behavior. Little is known,...
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Amabile, Teresa M. "In Pursuit of Everyday Creativity." Journal of Creative Behavior 51, no. 4 (December 2017): 335–337.
- 06 Jul 2016
- News
The UX Secret That Will Ruin Apps For You
- 08 Apr 2015
- HBS Seminar
Susan Athey, Stanford Graduate School of Business
A Causal Test of the Strength of Weak Ties
The strength of weak ties is an influential social-scientific theory that stresses the importance of weak associations (e.g., acquaintance versus close friendship) in influencing the transmission of information through social networks. However, causal tests of...
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- 21 Feb 2012
- First Look
First Look: Feb. 21
faculty and alums who have experience with corporate boards. It will provide a uniquely HBS perspective on the future of boards. Management Practices across Firms and Countries Authors:Nicholas Bloom, Christos Genakos, Raffaella Sadun,...
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Keywords:
Sean Silverthorne
Strategic Brew: A Market Simulation
Strategic Brew simulates real life challenges facing the strategist. It allows users to experience and internalize the process of strategy formulation, execution, and communication in a simulated context and to see how these processes interplay with other...
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- 2024
- Working Paper
Improving Human-Algorithm Collaboration: Causes and Mitigation of Over- and Under-Adherence
By: Maya Balakrishnan, Kris Ferreira and Jordan Tong
Even if algorithms make better predictions than humans on average, humans may sometimes have private information
which an algorithm does not have access to that can improve performance. How can we help humans effectively use
and adjust recommendations made by...
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Keywords:
Cognitive Biases;
Algorithm Transparency;
Forecasting and Prediction;
Behavior;
AI and Machine Learning;
Analytics and Data Science;
Cognition and Thinking
Balakrishnan, Maya, Kris Ferreira, and Jordan Tong. "Improving Human-Algorithm Collaboration: Causes and Mitigation of Over- and Under-Adherence." Working Paper, February 2024.
- November 2019 (Revised September 2022)
- Case
TripAdvisor: An Itinerary for Growth
By: Jeffrey F. Rayport, Spencer Rascoff and Susie L. Ma
In 2019, TripAdvisor was one of the best-known and most-trafficked online travel sites. For nearly 20 years, its founder and CEO Steve Kaufer had steered TripAdvisor through many phases of growth and profitability, but recently the company’s growth had started to slow....
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Keywords:
Business Growth and Maturation;
Decision Making;
Business or Company Management;
Growth Management;
Innovation and Invention;
Brands and Branding;
Operations;
Customer Value and Value Chain;
Information Technology;
Travel Industry;
Massachusetts
Rayport, Jeffrey F., Spencer Rascoff, and Susie L. Ma. "TripAdvisor: An Itinerary for Growth." Harvard Business School Case 820-039, November 2019. (Revised September 2022.)
- June 2014 (Revised March 2016)
- Case
Relating to Peapod
By: Susan Fournier and Jill Avery
Explores the relationships formed between consumers and the Peapod consumer-direct grocery delivery service, as revealed through an ethnographic study of Boston-area Peapod shoppers conducted between the Summer of 1997 and the Fall of 1999. Three representative case...
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Keywords:
Brands and Branding;
Customer Relationship Management;
Marketing Strategy;
Service Industry;
Boston
Fournier, Susan, and Jill Avery. "Relating to Peapod." Harvard Business School Case 314-142, June 2014. (Revised March 2016.)
- January 2006 (Revised August 2006)
- Case
Wikis at Dresdner Kleinwort Wasserstein: (A)
In October 2005, Myrto Lazopoulou, head of user centered design at the investment bank Dresdner Kleinwort Wasserstein (DrKW), contemplates how to spread the usage of wikis inside the company. As a "social software" like chats and blogs (both already in use at DrKW),...
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Keywords:
Communication Technology;
Information Technology;
Performance Productivity;
Investment Banking;
Applications and Software;
Social and Collaborative Networks;
Cooperation;
Banking Industry;
Financial Services Industry
McAfee, Andrew P., and Anders Sjoman. "Wikis at Dresdner Kleinwort Wasserstein: (A)." Harvard Business School Case 606-074, January 2006. (Revised August 2006.)
- 2021
- Working Paper
Quantifying the Value of Iterative Experimentation
By: Iavor I Bojinov and Jialiang Mao
Over the past decade, most technology companies and a growing number of conventional firms have adopted online experimentation (or A/B testing) into their product development process. Initially, A/B testing was deployed as a static procedure in which an experiment was...
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Bojinov, Iavor I., and Jialiang Mao. "Quantifying the Value of Iterative Experimentation." Harvard Business School Working Paper, No. 24-059, March 2024.