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    • All HBS Web  (98)
      • Faculty Publications  (45)

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      • September 2021
      • Teaching Note

      Vignettes on Professional Service Firm Governance

      By: David G. Fubini, Suraj Srinivasan and Li-Kuan Ni
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      Fubini, David G., Suraj Srinivasan, and Li-Kuan Ni. "Vignettes on Professional Service Firm Governance." Harvard Business School Teaching Note 122-025, September 2021.
      • September 2021
      • Case

      Vignettes on Professional Service Firm Governance

      By: David G. Fubini, Suraj Srinivasan and Li-Kuan Ni
      The two vignettes within “Vignettes on Professional Service Firm Governance” (HBS No. 122-024) present various issues relating to governance in professional service firms (“PSFs”). In the first, the Managing Director of a U.S. consulting firm contemplates whether to...  View Details
      Keywords: Consulting Firms; Professional Services; Board Of Directors; Professional Service; Global Firm; Executive Leadership; Globalized Firms and Management; Private Equity; Governing and Advisory Boards; Global Strategy; Corporate Governance; Governance Controls; Leadership Development; Leading Change; Emerging Markets; Strategic Planning; Partners and Partnerships; Service Industry; United States; India
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      Fubini, David G., Suraj Srinivasan, and Li-Kuan Ni. "Vignettes on Professional Service Firm Governance." Harvard Business School Case 122-024, September 2021.
      • 2020
      • Working Paper

      Reputation Fuels Moralistic Punishment That People Judge to Be Questionably Merited

      By: Jillian J. Jordan and Nour Kteily
      Critics of outrage culture allege that virtue signaling fuels morally questionable punishment. But does reputation actually have the power to motivate punishment that people see as ambiguously deserved? Across four studies (total n = 9,587), among both liberals and...  View Details
      Keywords: Outrage; Signaling; Ideology; Moralistic Punishment; Reputation; Moral Sensibility
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      Jordan, Jillian J., and Nour Kteily. "Reputation Fuels Moralistic Punishment That People Judge to Be Questionably Merited." Working Paper, December 2020.
      • December 2020
      • Case

      Entrepreneurial Finance Vignettes - 2021

      By: Paul A. Gompers
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      Gompers, Paul A. "Entrepreneurial Finance Vignettes - 2021." Harvard Business School Case 221-055, December 2020.
      • 2020
      • Working Paper

      (When) Does Appearance Matter? Evidence from a Randomized Controlled Trial

      By: Prithwiraj Choudhury, Tarun Khanna, Christos A. Makridis and Subhradip Sarker
      While there is evidence about labor market discrimination based on race, religion, and gender, we know little about whether physical appearance leads to discrimination in labor market outcomes. We deploy a randomized experiment on 1,000 respondents in India between...  View Details
      Keywords: Behavioral Economics; Coronavirus; Discrimination; Homophily; Labor Market Mobility; Limited Attention; Resumes; Personal Characteristics; Prejudice and Bias
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      Choudhury, Prithwiraj, Tarun Khanna, Christos A. Makridis, and Subhradip Sarker. "(When) Does Appearance Matter? Evidence from a Randomized Controlled Trial." Harvard Business School Working Paper, No. 21-038, September 2020.
      • March 2020 (Revised October 2020)
      • Case

      Board Director Dilemmas—Digging into Detail

      By: David G. Fubini, Suraj Srinivasan and Amram Migdal
      This case explores a new board director who asks a detailed question about a footnote in the lengthy board packet distributed to directors by management. The case allows for discussion about the amount of information and level of detail provided by management, the...  View Details
      Keywords: Board Of Directors; Corporate Governance; Governing and Advisory Boards
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      Fubini, David G., Suraj Srinivasan, and Amram Migdal. "Board Director Dilemmas—Digging into Detail." Harvard Business School Case 120-100, March 2020. (Revised October 2020.)
      • March 2020 (Revised May 2020)
      • Case

      Board Director Dilemmas—Family Affairs

      By: David G. Fubini, Suraj Srinivasan and Amram Migdal
      This case focuses on a new director who must help resolve a disagreement between two generations of leaders in a family business. The case raises questions of the proper role and approach for a director trying to manage a legitimate disagreement between shareholders...  View Details
      Keywords: Board Of Directors; Corporate Governance; Governing and Advisory Boards; Family Business
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      Fubini, David G., Suraj Srinivasan, and Amram Migdal. "Board Director Dilemmas—Family Affairs." Harvard Business School Case 120-103, March 2020. (Revised May 2020.)
      • March 2020 (Revised May 2020)
      • Case

      Board Director Dilemmas—Incorrigible CEO

      By: David G. Fubini, Suraj Srinivasan and Amram Migdal
      This case focuses on a new director who, along with fellow directors, struggles with the inappropriate behavior of an otherwise competent—even brilliant—founder and CEO. This case is part of a series of vignettes that capture different dilemmas faced by directors as...  View Details
      Keywords: Board Of Directors; Corporate Governance; Governing and Advisory Boards
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      Fubini, David G., Suraj Srinivasan, and Amram Migdal. "Board Director Dilemmas—Incorrigible CEO." Harvard Business School Case 120-102, March 2020. (Revised May 2020.)
      • March 2020 (Revised September 2020)
      • Case

      Board Director Dilemmas—Pushing Senior Management

      By: David G. Fubini, Suraj Srinivasan and Amram Migdal
      This case explores a new board director who wants more detail from the management team than his fellow directors are willing to press for. New board director Sam Pesca is frustrated that CFO Alex Marotta provides only a minimal two-page financial summary at board...  View Details
      Keywords: Board Of Directors; Corporate Governance; Governing and Advisory Boards; Management Teams
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      Fubini, David G., Suraj Srinivasan, and Amram Migdal. "Board Director Dilemmas—Pushing Senior Management." Harvard Business School Case 120-084, March 2020. (Revised September 2020.)
      • March 2020 (Revised May 2020)
      • Case

      Board Director Dilemmas—Sharing Expertise

      By: David G. Fubini, Suraj Srinivasan and Amram Migdal
      This case focuses on a new director who was invited to the board specifically due to her expertise in a technical area. The case allows for discussion of the board director’s appropriate role: to advise and direct management or to ask thoughtful questions about...  View Details
      Keywords: Board Of Directors; Corporate Governance; Governing and Advisory Boards; Experience and Expertise
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      Fubini, David G., Suraj Srinivasan, and Amram Migdal. "Board Director Dilemmas—Sharing Expertise." Harvard Business School Case 120-101, March 2020. (Revised May 2020.)
      • December 2019
      • Case

      Entrepreneurial Finance Vignettes - 2020

      By: Paul A. Gompers
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      Gompers, Paul A. "Entrepreneurial Finance Vignettes - 2020." Harvard Business School Case 220-049, December 2019.
      • December 2019
      • Article

      When Do We Punish People Who Don't?

      By: Justin W. Martin, Jillian J. Jordan, David G. Rand and Fiery Cushman
      People often punish norm violations. In what cases is such punishment viewed as normative—a behavior that we “should”or even“must”engage in? We approach this question by asking when people who fail to punish a norm violator are, themselves, punished. (For instance, a...  View Details
      Keywords: Punishment; Norms; Cooperation; Societal Protocols; Adaptation
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      Martin, Justin W., Jillian J. Jordan, David G. Rand, and Fiery Cushman. "When Do We Punish People Who Don't?" Cognition 193 (December 2019).
      • February 2019
      • Article

      Physician Beliefs and Patient Preferences: A New Look at Regional Variation in Health Care Spending

      By: David Cutler, Jonathan Skinner, Ariel Dora Stern and David Wennberg
      There is considerable controversy about the causes of regional variations in health care expenditures. Using vignettes from patient and physician surveys linked to fee-for-service Medicare expenditures, this study asks whether patient demand-side factors or physician...  View Details
      Keywords: Health Care and Treatment; Spending; Geographic Location; Values and Beliefs
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      Cutler, David, Jonathan Skinner, Ariel Dora Stern, and David Wennberg. "Physician Beliefs and Patient Preferences: A New Look at Regional Variation in Health Care Spending." American Economic Journal: Economic Policy 11, no. 1 (February 2019): 192–221.
      • 2018
      • Article

      What Can Managers Privately Disclose to Investors?

      By: Eugene F. Soltes
      Regulators have long been aware that differential access to information can undermine the efficiency and fairness of financial markets. In an effort to place investors on equal footing, the Securities and Exchange Commission in 2000 created Regulation Fair Disclosure...  View Details
      Keywords: Disclosure Regulation; Information; Communication; Business and Shareholder Relations; Governing Rules, Regulations, and Reforms
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      Soltes, Eugene F. "What Can Managers Privately Disclose to Investors?" Yale Journal on Regulation Bulletin 36 (2018): 148–169.
      • June 2017
      • Teaching Note

      Organizing for Performance: Four Vignettes

      By: Robert Simons and Jennifer Packard
      Teaching Note for HBS No. 117-062.  View Details
      Keywords: Strategy And Execution; Management Control Systems; Organization; Span Of Control; Resource Allocation
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      Simons, Robert, and Jennifer Packard. "Organizing for Performance: Four Vignettes." Harvard Business School Teaching Note 117-063, June 2017.
      • June 2017 (Revised October 2017)
      • Case

      Organizing for Performance: Four Vignettes

      By: Robert Simons
      This case provides four examples of organizations with very different business strategies: Walmart, Starbucks, Harvard Business School, and Google. To support their varying strategies, each of these organizations requires a specific configuration to provide the most...  View Details
      Keywords: Strategy And Execution; Management Control Systems; Organization; Span Of Control; Job Design; Resource Allocation; Organizational Design; Competitive Strategy; Value Creation
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      Simons, Robert. "Organizing for Performance: Four Vignettes." Harvard Business School Case 117-062, June 2017. (Revised October 2017.)
      • March 2017
      • Teaching Note

      Sales Compensation Vignettes

      By: Frank V. Cespedes
      This Teaching Note supports the case study comprising two vignettes about startup companies considering whether and how to change their sales compensation plans. The case allows students to compare and contrast the objectives, structure, and process of sales incentives...  View Details
      Keywords: Compensation; Sales; Strategy; Compensation and Benefits
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      Cespedes, Frank V. "Sales Compensation Vignettes." Harvard Business School Teaching Note 817-104, March 2017.
      • March 2017
      • Article

      Why Do We Hate Hypocrites? Evidence for a Theory of False Signaling

      By: Jillian J. Jordan, Roseanna Sommers, Paul Bloom and David G. Rand
      Why do people judge hypocrites, who condemn immoral behaviors that they in fact engage in, so negatively? We propose that hypocrites are disliked because their condemnation sends a false signal about their personal conduct, deceptively suggesting that they behave...  View Details
      Keywords: Moral Psychology; Condemnation; Vignettes; Deception; Social Signaling; Open Data; Open Materials; Moral Sensibility; Behavior; Perception
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      Jordan, Jillian J., Roseanna Sommers, Paul Bloom, and David G. Rand. "Why Do We Hate Hypocrites? Evidence for a Theory of False Signaling." Psychological Science 28, no. 3 (March 2017): 356–368.
      • July 2016 (Revised October 2016)
      • Case

      Entrepreneurial Sales and Marketing Vignettes

      By: Mark Roberge and Frank Cespedes
      Which sales candidate is a startup’s ideal first hire? What marketing channels are best to invest in? How aggressively should an executive team align sales with customer success? Early stage founders, sales leaders, and marketing executives often face one, and...  View Details
      Keywords: Entrepreneurial Marketing; Entrepreneurial Sales; Business Startups; Talent; Talent Management; Growth Management; Marketing Communications; Social Marketing; Salesforce Management; Pricing; Sales; Marketing
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      Roberge, Mark, and Frank Cespedes. "Entrepreneurial Sales and Marketing Vignettes." Harvard Business School Case 817-010, July 2016. (Revised October 2016.)
      • May 2016 (Revised June 2017)
      • Case

      Sales Compensation Vignettes

      By: Frank V. Cespedes
      This case study is comprised of two vignettes about startup companies considering whether and how to change their sales compensation plans. ElMenus.com is a restaurant app venture in Egypt seeking to lower customer churn while confronting new competition. BigBelly is a...  View Details
      Keywords: Compensation; Sales; Strategy
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      Cespedes, Frank V. "Sales Compensation Vignettes." Harvard Business School Case 816-092, May 2016. (Revised June 2017.)
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