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All HBS Web
(1,291)
- Faculty Publications (166)
- November 2019 (Revised January 2020)
- Supplement
Taiwan Semiconductor Manufacturing Company Limited: A Global Company's China Strategy (B)
By: William C. Kirby, Billy Chan and Dawn H. Lau
After the legendary founder of Taiwan Semiconductor Manufacturing Company (TSMC) retired, the new chairman had to grapple with fresh challenges related to its China market: a recently opened factory in China had to find ways to reverse its financial loss and meet its...
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Keywords:
Cross-cultural;
Foreign Investment;
Government;
Business and Government Relations;
Globalization;
Change Management;
Customer Relationship Management;
Innovation Strategy;
Global Strategy;
Leadership;
Semiconductor Industry;
Taiwan;
China
Kirby, William C., Billy Chan, and Dawn H. Lau. "Taiwan Semiconductor Manufacturing Company Limited: A Global Company's China Strategy (B)." Harvard Business School Supplement 320-045, November 2019. (Revised January 2020.)
- October 2019 (Revised July 2020)
- Case
Serbia at a Crossroads
By: Sophus A. Reinert, Federica Gabrieli and Jyotika Banga
In the fall of 2018, Serbia found itself at a crossroads yet again. Following the Balkan Wars of the 1990s and the collapse of Yugoslavia, the country had embarked on a slow and arduous process of accession to the European Union (EU). This had been further hampered by...
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Keywords:
Geopolitics;
EU Accession;
Economic Systems;
Government and Politics;
War;
Social Issues;
Serbia
Reinert, Sophus A., Federica Gabrieli, and Jyotika Banga. "Serbia at a Crossroads." Harvard Business School Case 720-004, October 2019. (Revised July 2020.)
- October 2019 (Revised August 2020)
- Case
Souqalmal: The Choice Is Yours (A)
By: V.G. Narayanan and Alpana Thapar
This case describes how Ambareen Musa, Founder and CEO of Souqalmal, a Dubai-based online comparison aggregator of banking and insurance products launched her business in 2011 and rapidly grew it over next couple of years. However, by 2017, the Mauritian entrepreneur...
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Keywords:
Unit Economics;
Finance;
Accounting;
Competitive Strategy;
Financial Statements;
Insurance Industry;
Middle East
Narayanan, V.G., and Alpana Thapar. "Souqalmal: The Choice Is Yours (A)." Harvard Business School Case 120-028, October 2019. (Revised August 2020.)
- 2019
- Chapter
The Great Divergence and the Great Convergence
By: Geoffrey Jones
This chapter provides a new lens to the extensive debate among economists and economic historians concerning why the West grew rich and the rest of the world lagged behind as modern industrialization took hold in the 19th century. The literature has focused heavily on...
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Keywords:
Globalization;
Growth and Development;
History;
Africa;
Asia;
Europe;
Latin America;
Middle East;
North and Central America;
Oceania
Jones, Geoffrey. "The Great Divergence and the Great Convergence." Chap. 37 in The Routledge Companion to the Makers of Global Business, edited by Teresa da Silva Lopes, Christina Lubinski, and Heidi J.S. Tworek, 578–592. New York: Routledge, 2019.
- Article
How B2B Companies Can Win Back Customers They've Lost
By: Frank V. Cespedes and León Poblete
Most research and training in sales focus on acquiring new customers. But winning back previous customers is increasingly important: mergers, choice in supply chains, and uncertainty about trade wars mean that B2B customers are constantly re-evaluating relationships...
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Cespedes, Frank V., and León Poblete. "How B2B Companies Can Win Back Customers They've Lost." Harvard Business Review (website) (June 3, 2019).
- May 2019 (Revised January 2020)
- Case
The Video-Streaming Wars in 2019: Can Disney Catch Netflix?
By: Anita Elberse and Monica Cody
Bob Iger, CEO of entertainment conglomerate Disney, thrilled investors with details about Disney’s upcoming foray into video streaming in April 2019. Disney’s move was only the latest in a series of actions taken by new and established entertainment companies in a...
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Keywords:
Television;
Entertainment;
Media;
Television Entertainment;
Management;
Strategy;
Disruption;
Information Technology;
Competition;
Media and Broadcasting Industry;
Entertainment and Recreation Industry
Elberse, Anita, and Monica Cody. "The Video-Streaming Wars in 2019: Can Disney Catch Netflix?" Harvard Business School Case 519-094, May 2019. (Revised January 2020.)
- March 2019
- Technical Note
Control or Flexibility? Structured Empowerment Offers Both—Lessons from Retail & Service Chains (Abridged)
By: Tatiana Sandino
This note explains how several retail and service organizations use a practice described here as “structured empowerment” to balance control and flexibility as they grow. I define structured empowerment as a practice that grants employees both (a) the power to make...
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Keywords:
Service Operations;
Standards;
Employees;
Service Delivery;
Decision Making;
Power and Influence;
Retail Industry;
Service Industry
Sandino, Tatiana. "Control or Flexibility? Structured Empowerment Offers Both—Lessons from Retail & Service Chains (Abridged)." Harvard Business School Technical Note 119-088, March 2019.
- 2017
- Working Paper
The Effectiveness of White-Collar Crime Enforcement: Evidence from the War on Terror
By: Trung Nguyen
This paper studies the deterrent effect of criminal enforcement on white-collar criminal activities. Using the 9/11 terrorist attacks as a shock to the FBI’s allocation of investigative resources and priorities, and variations in the Muslim population in the United...
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Keywords:
Regulation;
Fraud;
White-collar Crime;
Enforcement;
Crime and Corruption;
Law Enforcement;
System Shocks
Nguyen, Trung. "The Effectiveness of White-Collar Crime Enforcement: Evidence from the War on Terror." Working Paper.
- February 2019 (Revised January 2022)
- Case
The U.S. – China Trade War
By: Alberto Cavallo, Mariana Cal and Anne Laski
On December 1, 2018, U.S. President Donald Trump and China’s Leader Xi Jinping faced each other across a dinner table during a G20 meeting in Buenos Aires, Argentina. After what Trump called an “amazing and productive meeting,” the two leaders announced a truce in the...
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Keywords:
Trade War;
Trump;
Current Account;
NAFTA;
Balance Of Payments;
Intellectual Property Protection;
Trade;
Macroeconomics;
Economic Slowdown and Stagnation;
International Relations;
United States;
China
Cavallo, Alberto, Mariana Cal, and Anne Laski. "The U.S. – China Trade War." Harvard Business School Case 719-034, February 2019. (Revised January 2022.)
- Article
Considering Concessions: A Survey Experiment on the Colombian Peace Process
By: Aila M. Matanock and Natalia Garbiras-Díaz
Designing peace agreements that can be signed and sustained can be difficult in civil conflict. Many recent cases of successful settlements include electoral provisions, often for rebel groups to participate as political parties. Engaging the electoral process,...
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Keywords:
Peace Process;
Political Parties;
Politics;
Government;
Agreements;
Political Backlash;
Political Discourse;
Civil Unrest;
Civil War;
Political Issues;
Governing Rules, Regulations, and Reforms;
Government and Politics;
Policy;
Conflict and Resolution;
Latin America;
Colombia
Matanock, Aila M., and Natalia Garbiras-Díaz. "Considering Concessions: A Survey Experiment on the Colombian Peace Process." Conflict Management and Peace Science 35, no. 6 (November 2018): 637–655.
- April 2018 (Revised October 2023)
- Case
Coco Chanel: From Fashion Icon to Nazi Agent
By: Geoffrey Jones and Emily Grandjean
This case describes the career of the iconic French fashion designer Coco Chanel who created a transformational business during the first half of the 20th century. Beginning in her early adulthood, Chanel leveraged relationships with acquaintances, friends, and...
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Keywords:
Business History;
Biography;
Entrepreneurship;
Relationships;
Brands and Branding;
Ethics;
Fashion Industry;
Apparel and Accessories Industry
Jones, Geoffrey, and Emily Grandjean. "Coco Chanel: From Fashion Icon to Nazi Agent." Harvard Business School Case 318-139, April 2018. (Revised October 2023.)
- April 3, 2018
- Article
Insight on Syria: What Are Putin's Motives?
By: Rawi Abdelal and Alexandra Vacroux
Russia’s direct entry into the Syrian conflict in September 2015 was spurred by a plethora of motivations. Russian scholars Rawi Abdelal and Alexandra Vacroux unpack the various rationales.
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Abdelal, Rawi, and Alexandra Vacroux. "Insight on Syria: What Are Putin's Motives?" Epicenter (April 3, 2018).
- February 2018
- Supplement
OXXO's Turf War Against Extra: Reflections on the Case: Eduardo Padilla
By: Tatiana Sandino, Gerardo Pérez Cavazos and Kyle Thomas
OXXO Executive Eduardo Padilla reflects on topics from the case including collaboration and managing innovation.
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Sandino, Tatiana, Gerardo Pérez Cavazos, and Kyle Thomas. "OXXO's Turf War Against Extra: Reflections on the Case: Eduardo Padilla." Harvard Business School Multimedia/Video Supplement 118-706, February 2018. (Special thanks to Eduardo Padilla; Edited by Kyle Thomas.)
- February 2018 (Revised March 2018)
- Case
ArcelorMittal and the Ebola Outbreak in Liberia
By: Sophus A. Reinert, Sarah Nam, Sisi Pan and Eric Werker
During the summer of 2014, Alan Knight, general manager of corporate responsibility at the integrated steel and mining company ArcelorMittal, observed the unfolding of an Ebola epidemic in Liberia and other countries in West Africa with great concern. On the one hand...
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Keywords:
Ebola;
Epidemics;
Ebola Private Sector Mobalization Group;
EPSMG;
Civil War;
Sovereignty;
Change Management;
Judgments;
Development Economics;
Geopolitical Units;
Globalized Firms and Management;
Emerging Markets;
Business and Community Relations;
Business and Government Relations;
Safety;
War;
Wealth and Poverty;
Welfare;
Crisis Management;
Mining Industry;
Liberia
Reinert, Sophus A., Sarah Nam, Sisi Pan, and Eric Werker. "ArcelorMittal and the Ebola Outbreak in Liberia." Harvard Business School Case 718-029, February 2018. (Revised March 2018.)
- January 2018 (Revised September 2021)
- Case
Saudi Arabia: Vision 2030
By: Richard H.K. Vietor and Haviland Sheldahl-Thomason
Saudi Arabia’s King Salman faces several challenges, both domestic and foreign. Domestically, he needs to build the country’s economy to accommodate a "youth bulge" while balancing between liberals and conservatives. And he needs to diversify the economy away from its...
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Keywords:
Strategic Planning;
Economy;
Demographics;
Diversification;
Government and Politics;
International Relations;
Saudi Arabia
Vietor, Richard H.K., and Haviland Sheldahl-Thomason. "Saudi Arabia: Vision 2030." Harvard Business School Case 718-034, January 2018. (Revised September 2021.)
- Book Review
Book Review of 'Organized Violence after Civil War: The Geography of Recruitment in Latin America' by Sarah Zukerman Daly
Why do some non-state actors, under the same peace accord, go back to violence in the aftermath of the disarming and demobilization of their armies, while others remain demilitarized? In her book, Organized Violence after Civil War: The Geography of Recruitment in...
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Keywords:
Civil War;
Government;
Government and Politics;
Governance;
National Security;
Governance Compliance;
Latin America
Garbiras-Díaz, Natalia. "Book Review of 'Organized Violence after Civil War: The Geography of Recruitment in Latin America' by Sarah Zukerman Daly." Peace Review 30, no. 1 (First Quarter 2018): 120–123.
- December 2017 (Revised January 2024)
- Case
Globalization Past, 1850–1914 (A)
By: Sophus A. Reinert and Federica Gabrieli
On the evening of 3 August 1914, British Foreign Secretary Lord Edward Grey contemplated whether to advise King and Parliament to declare war on Germany in the wake of the country’s invasion of Belgium or to stay out of what quickly was becoming a world war triggered...
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Keywords:
The World;
The Rise And Fall Of Globalization;
World War;
Globalization;
War;
Economics;
Trade;
Business Cycles;
Economic Growth;
Economic Slowdown and Stagnation;
Society;
History;
Values and Beliefs;
Macroeconomics
Reinert, Sophus A., and Federica Gabrieli. "Globalization Past, 1850–1914 (A)." Harvard Business School Case 718-023, December 2017. (Revised January 2024.)
- December 2017
- Case
Piracy in Somalia (A)
By: Sophus A. Reinert and Alissa Davies
A Somali fisherman stands on a beach in early 2011, considering his options: should he embark in his tiny fishing vessel or join a nearby pirate crew? His war-ravaged country, entering its 20th year of civil war, was in the midst of a famine that had claimed hundreds...
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Keywords:
Pirates;
Foreign Aid;
Civil War;
Private Property;
Human Rights;
Economic Development;
Globalization;
War;
Property;
Crime and Corruption;
Rights;
Development Economics;
Moral Sensibility;
Shipping Industry;
Somalia
Reinert, Sophus A., and Alissa Davies. "Piracy in Somalia (A)." Harvard Business School Case 718-018, December 2017.
- September 2017 (Revised December 2017)
- Case
Hulu: Redefining the Way People Experience TV
By: Henry W. McGee and Christine Snively
In May 2017, Hulu CEO Mike Hopkins announced the launch of Hulu Live TV, a new offering that would "change the way people experience TV." The new service would allow consumers to bypass traditional cable and satellite delivery and use the Internet to access live...
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Keywords:
Television Industry;
Internet;
Television Entertainment;
Internet and the Web;
Disruptive Innovation;
Competitive Strategy;
Price;
Media and Broadcasting Industry;
Entertainment and Recreation Industry
McGee, Henry W., and Christine Snively. "Hulu: Redefining the Way People Experience TV." Harvard Business School Case 318-002, September 2017. (Revised December 2017.)
- September 2017
- Article
Winning the War for Talent: Modern Motivational Methods for Attracting and Retaining Employees
By: Anais Thibault-Landry, Allan Schweyer and Ashley V. Whillans
Given the struggle that many organizations face hiring and retaining talent in today's tight labor market, it is critical to understand how to effectively reward employees. To address this question, we review relevant evidence that explains the importance of workplace...
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Keywords:
Rewards;
Total Reward Strategies;
Incentives;
Recognition;
Motivation;
Psychological Needs;
Employees;
Retention;
Motivation and Incentives;
Working Conditions
Thibault-Landry, Anais, Allan Schweyer, and Ashley V. Whillans. "Winning the War for Talent: Modern Motivational Methods for Attracting and Retaining Employees." Compensation & Benefits Review 49, no. 4 (September 2017): 230–246.