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Show Results For
-
All HBS Web
(1,802)
- People (5)
- News (530)
- Research (926)
- Events (6)
- Multimedia (20)
- Faculty Publications (542)
- April 2022
- Article
National Customer Orientation: A Framework, Propositions and Agenda for Future Research
By: Ofer Mintz, Imran S. Currim and Rohit Deshpandé
Purpose: This paper aims to propose a new country-level construct, national customer orientation, to provide a benchmark for global headquartered managers’ decisions and scholars investigating cross-national research.
Design/methodology/approach: A conceptual... View Details
Design/methodology/approach: A conceptual... View Details
Keywords:
International Marketing;
Macro-marketing;
Marketing;
Financial Crisis;
Customer Focus and Relationships;
Economic Growth;
Economic Slowdown and Stagnation
Mintz, Ofer, Imran S. Currim, and Rohit Deshpandé. "National Customer Orientation: A Framework, Propositions and Agenda for Future Research." European Journal of Marketing 56, no. 4 (April 2022): 1014–1041.
- 01 Apr 1998
- News
Speakers Share Triumphs and Challenges
other manufacturers have abandoned it to seek cheaper labor elsewhere. Since corporations are the center of wealth and power in this country, they are the only ones that can make a difference in addressing...
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Keywords:
James E. Aisner
- Article
The Not-So-Common-Wealth of Australia: Evidence for a Cross-Cultural Desire for a More Equal Distribution of Wealth.
By: Michael I. Norton, David T. Neal, Cassandra L. Govan, Dan Ariely and Elise Holland
Recent evidence suggests that Americans underestimate wealth inequality in the United States and favor a more equal wealth distribution (Norton & Ariely, 2011). Does this pattern reflect ideological dynamics unique to the United States, or is the phenomenon evident in...
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Norton, Michael I., David T. Neal, Cassandra L. Govan, Dan Ariely, and Elise Holland. "The Not-So-Common-Wealth of Australia: Evidence for a Cross-Cultural Desire for a More Equal Distribution of Wealth." Analyses of Social Issues and Public Policy 14, no. 1 (December 2014): 339–351.
- Web
Philanthropy - Institute For Strategy And Competitiveness
increased more than 1,100%. As new wealth continues to pour into foundations, the authors take a timely look at the field and conclude that radical change is needed. First, they explain why. Compared with...
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- October 2011 (Revised March 2015)
- Case
SKS and the AP Microfinance Crisis
By: Shawn Cole and Yannick Saleman
SKS, India's leading microfinance firm, is challenged when politicians declaim microfinance as exploitation of the poor and severely restrict business practices.
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Keywords:
Microfinance;
Government Administration;
Policy;
Capital Markets;
Crisis Management;
Poverty;
Financial Services Industry;
India
Cole, Shawn, and Yannick Saleman. "SKS and the AP Microfinance Crisis." Harvard Business School Case 212-018, October 2011. (Revised March 2015.)
- 2010
- Article
Hospital Performance, the Local Economy, and the Local Workforce: Findings from a U.S. National Longitudinal Study
Background: Pay-for-performance is an increasingly popular approach to improving health care quality, and the US government will soon implement pay-for-performance in hospitals nationwide. Yet hospital capacity to perform (and improve performance) likely depends on...
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Blustein, Jan, William Borden, and Melissa Valentine. "Hospital Performance, the Local Economy, and the Local Workforce: Findings from a U.S. National Longitudinal Study." PLoS Medicine 7, no. 6 (2010).
- Web
ICIC - Institute For Strategy And Competitiveness
private sector investment to create jobs, income, and wealth for local residents. The organization strengthens inner city economies by providing businesses, governments, and...
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- December 20, 2007
- Article
Profit And Poverty: Why It Matters
By: Michael Chu
Commentary on investing in microfinance
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- 29 Jun 2016
- Research & Ideas
The $1 Trillion Link Between Mental Health and Economic Productivity
hurt the economy, and, consequently, how an economic downturn can lead to more mental health problems. Click to watch. Here are some key points in the five-minute video: At 1:25 Ashraf talks about the vicious cycle that can happen when View Details
Keywords:
by Carmen Nobel
- 2011
- Working Paper
'Last-place Aversion': Evidence and Redistributive Implications
By: Ilyana Kuziemko, Ryan W. Buell, Taly Reich and Michael I. Norton
Why do low-income individuals often oppose redistribution? We hypothesize that an aversion to being in "last place" undercuts support for redistribution, with low-income individuals punishing those slightly below themselves to keep someone "beneath" them. In laboratory...
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Keywords:
Wages;
Surveys;
Wealth and Poverty;
Behavior;
Income;
Research;
Rank and Position;
Attitudes;
Personal Characteristics;
Economics
Kuziemko, Ilyana, Ryan W. Buell, Taly Reich, and Michael I. Norton. "'Last-place Aversion': Evidence and Redistributive Implications." NBER Working Paper Series, No. 17234, August 2011.
- 12 Mar 2014
- Research & Ideas
Entrepreneurship and Multinationals Drive Globalization
multinational enterprises around the world after the industrial revolution, an increasing wealth gap or "great divergence" between the West and the rest of the world, continued to widen. Why...
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- 05 Nov 2021
- Op-Ed
Is the Business World Finally Ready for the Wisdom of Shibusawa?
Eiichi Shibusawa continues to gain influence in Japan—even though he died almost a century ago. Japan’s government announced earlier this year that the 19th century business leader would be the face on 10,000 yen ($90) bank notes—the highest value denomination in...
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- June 2023
- Teaching Note
Connecting Students in Chattanooga (A) and (B)
By: Jan W. Rivkin
Teaching Note for HBS Case Nos. 722-449 and 722-451. As this case opens, it is the spring of 2020 in Chattanooga. COVID-19 has hit, public schools have closed their buildings, remote learning has begun, and more than 28,000 schoolkids lack the high-quality Internet...
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- March 2017
- Supplement
Microfinance in India 2010-2016: Crisis and Recovery
By: Shawn Cole, Vikram Gandhi, Caitlin Reimers and Yannick Saleman
SKS, India's leading microfinance firm, is challenged when politicians declaim microfinance as exploitation of the poor and severely restrict business practices.
View Details
Keywords:
Microfinance;
Government Administration;
Policy;
Capital Markets;
Crisis Management;
Poverty;
Financial Services Industry;
India
Cole, Shawn, Vikram Gandhi, Caitlin Reimers, and Yannick Saleman. "Microfinance in India 2010-2016: Crisis and Recovery." Harvard Business School Supplement 217-070, March 2017.
- 04 Jun 2001
- Research & Ideas
RealNetworks, CNET, and Judo Strategy
Bonnie (MBA '90), CEO of CNET, whose Web sites—not to mention a radio station and several print magazines—provide a wealth of information to technology buffs and buyers alike....
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Keywords:
by Jim Aisner
- 01 Mar 2018
- News
Ink: Alumni Books and Recommendations
millennium, wealth in Manhattan started to expand, just like it had in 1900. But people wanted something different: They wanted more contemporary design. They wanted to be downtown. They wanted higher rises, View Details
Keywords:
April White
- 2021
- Chapter
The Economic and Political Effects of Immigration: Evidence from the Age of Mass Migration
By: Marco Tabellini
Between 1850 and 1920, during the Age of Mass Migration, more than 30 million Europeans moved to the United States. European immigrants provided ample supply of cheap labor as well as specific skills and know-how, contributing to American economic growth. These...
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Keywords:
Age Of Mass Migration;
Political Ideology;
Political Economy;
Assimilation;
Immigration;
Economics;
History;
United States
Tabellini, Marco. "The Economic and Political Effects of Immigration: Evidence from the Age of Mass Migration." In Oxford Research Encyclopedia of Economics and Finance, edited by Jonathan H. Hamilton. Oxford University Press, 2021. Electronic.
- 04 Apr 2012
- Research & Ideas
When Founders Recruit Friends and Family as Investors
risk-averse than they might otherwise have been, which can result in a lower exit value. An experienced investor explained, "When an entrepreneur has all of their own personal wealth or their family's View Details
Keywords:
by Noam Wasserman
- 2015
- Working Paper
Service Quality, Inventory and Competition: An Empirical Analysis of Mobile Money Agents in Africa
By: Karthik Balasubramanian and David F. Drake
The use of electronic money transfer through cellular networks ("mobile money") is rapidly increasing in the developing world. The resulting electronic currency ecosystem could improve the lives of the estimated 2 billion people who live on less than $2 a day by...
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Keywords:
Operations Strategy;
Base Of The Pyramid;
Mobile Money;
Inventory Management;
Competition;
Currency;
Service Operations;
Mobile and Wireless Technology
Balasubramanian, Karthik, and David F. Drake. "Service Quality, Inventory and Competition: An Empirical Analysis of Mobile Money Agents in Africa." Harvard Business School Working Paper, No. 15-059, January 2015. (Revised October 2015.)
- August 2020 (Revised July 2021)
- Case
From Farm Boy to Financier: Eiichi Shibusawa and the Creation of Modern Japan
By: Geoffrey Jones, Gabriel Ellsworth and Ryo Takahashi
This case describes the career of Eiichi Shibusawa (1840-1931), a serial entrepreneur who is widely known as the “father of Japanese capitalism” and as a pioneer of socially responsible investment. Born in feudal Edo Japan, following the Meiji Restoration in 1868...
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Keywords:
Entrepreneurship;
Personal Development and Career;
Business History;
Ethics;
Business and Stakeholder Relations;
Economy;
Society;
Japan
Jones, Geoffrey, Gabriel Ellsworth, and Ryo Takahashi. "From Farm Boy to Financier: Eiichi Shibusawa and the Creation of Modern Japan." Harvard Business School Case 321-043, August 2020. (Revised July 2021.)