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- Faculty Publications (17)
- 20 Jan 2023
- News
Free Spirits
Illustrations by Edmon DeHaro “Cheers!” As her father’s wedding toast comes to a close, Vanessa Royle (MBA 2022) raises her champagne flute into the evening air to clink glasses with the groom, Andy. She tilts her glass to take a sip and,...
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- 01 Sep 2023
- News
Case Study: The Home Team
Illustration by Jon Krause Illustration by Jon Krause Brendan Kennealey (MBA 2006) wasn’t even searching for a business idea. A couple of years ago, the Wilmington, Delaware, native met up with an old friend...
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- 01 Dec 2023
- News
Case Study: Staking a Claim
Illustration by Nhung Lê Kate Terry (MBA 2005) knows that no one attends their fifth-grade career fair and comes home hoping to pursue a career in insurance—but that’s exactly where she wound up. “I really fell in love with it,” she says. As cofounder and CEO of...
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- 01 Dec 2015
- News
Leading Boston and Beyond
the obvious choice to be appointed to the Cabinet-level position of Chief of the Streets by Walsh this past summer. Dan Koh Dan Koh During Koh’s fellowship year, he worked to reinvigorate the Mayor’s Summer Jobs program, providing summer...
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- 19 Dec 2022
- Research & Ideas
What Motivates People to Give Generously—and Why We Sometimes Don't
at how frequently we’re asked to give—by email, at the grocery store, by postcards, from community organizations—we can’t always say yes. So, the fact that people are looking for excuses not to give doesn’t necessarily mean they’re...
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- 22 Feb 2022
- News
A World of Difference
Frances Frei and Francesca Gino (Image by John Ritter) Frances Frei, the UPS Foundation Professor of Service Management, is an expert in the intersection of leadership and inclusion. Francesca Gino, the Tandon Family Professor of Business...
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Jen McFarland Flint
- 01 Jun 2022
- News
Ink: Start Small, Rise Above
by so many financial and regulatory systems that can be invisible or unexpected. If we can inspire more small businesses to stand up, identify the obstacles ahead of them, and work together to change them, then I think we could experience...
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Jen McFarland Flint
- 22 Feb 2022
- News
Breaking News
part of what’s driving consolidation across the country,” Hansen Shapiro observes. The National Trust used a leveraged buyout to acquire the titles, which will continue with their mission under a new public benefit corporation that is owned and operated jointly View Details
- 01 Sep 2020
- News
Saving Grace
Illustration by Neil Webb About a year before he reached retirement, Frank Chapman started mapping out the travels he and his wife envisioned for their golden years. A career accountant for British telecom companies, he thought it best to...
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Jen McFarland Flint
- 01 Dec 2019
- News
Case Study: Farming It Out
out of the air-conditioned tractor cab to do,” he says. Hand-worked chores account for a huge portion of labor on farms, says Andersen. Take, for example, table grapes, which are picked exclusively by hand: California farmers gross...
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- 25 Aug 2022
- News
Full Stream Ahead
Illustrations by Franziska Barczyk Illustrations by Franziska Barczyk Back in 1985, when Michael Jackson paid what at the time was an eye-popping $47.5 million for ATV Music—and with it the Beatles’s back...
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- 01 Dec 2019
- News
INK: Big News for Small Business
the US Small Business Administration says we are on the brink of a radical transformation. Fintech players like Amazon and Square, powered by big data and AI, have the potential to bring about a golden age for small business, she says,...
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Jen McFarland Flint
- 01 Dec 2022
- News
The State of Play
industry had reached a steady simmer before the pandemic, hitting an estimated $61.8 billion in 2019, and is roaring back to life now that people are eager to emerge from their houses and indulge their senses in something new. Illustrations View Details
- 07 Sep 2021
- News
One Degree of Difference
two-thirds of American workers. It’s a particularly expensive practice for employers, who pay up to 30 percent more to hire graduates for middle-skills work even when individuals without degrees perform equally or nearly as well, according to “Dismissed View Details
- 26 Feb 2020
- News
Phoenix Rising
Above: photo by Dimitris Papamitsos/ Greek Prime Minister’s Office Nearly all of the low-slung café tables in the Hotel Grande Bretagne’s lounge are already occupied by late in the afternoon on an average...
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Jen McFarland Flint
- 01 Jun 2023
- News
Research Brief: The Best Medicine
the clinical approval process. In a survey experiment, the researchers found that 72 percent of doctors had been asked by their patients whether a new drug would “work in people like me.” Black patients and the doctors who treat them put...
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- 01 Mar 2023
- News
Happy Monday
Illustration by Fabio Consoli Illustration by Fabio Consoli The co-CEOs noticed it right away: Early in the pandemic, staffers at the online children’s clothing company Primary.com were struggling when they...
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- 01 Mar 2023
- News
The Exchange: Micro Management
Image by John Ritter In the 50 years since modern microfinance was introduced as a tool to fight poverty, institutions have distributed hundreds of millions of loans to people in developing countries. Such loans are repaid at rates often...
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- 01 Mar 2024
- News
The Exchange: Takeaways from the Takedown
Professors Eugene Soltes and Aiyesha Dey; image by John Ritter When Sam Bankman-Fried was convicted in 2023 of all seven charges against him related to the cryptocurrency exchange FTX, the jury needed less than five hours to deliberate...
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- 06 Dec 2021
- News
Ink: Talking Shop
specializes in retail turnarounds and transformation. Here, Bines shares a few words about his new book and two other indispensable texts about the trade. The Metail Economy 6 Strategies for Transforming Your Business to Thrive in the Me-Centric Consumer Revolution...
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