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- 26 Jul 2022
- Research & Ideas
Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews
restaurants, causing consumers to avoid those with bad ratings. Restaurants, in turn, often respond by cleaning up their act, according to an analysis of Yelp reviews, OpenTable reservations, and data from the New York City Department of...
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- Portrait Project
Kara Scarbrough
help but doubt their truth. How could she know? The hole left in my heart is filled by knowing that Love cannot disappear. I can feel her love now as strongly as I did then. It connects us still, as she knew it would. I will let go of my...
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- 05 Dec 2023
- Research & Ideas
Lessons in Decision-Making: Confident People Aren't Always Correct (Except When They Are)
the right people are confident, suggests recent research by Thomas Graeber, assistant professor at Harvard Business School. His work tested the effects of meta-cognition—essentially, whether more skilled people are also more confident...
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by Kara Baskin
- 14 Jun 2023
- Research & Ideas
Four Steps to Building the Psychological Safety That High-Performing Teams Need
offered new insight into how best to create psychologically safe workplaces, detailed in a new analysis by Edmondson and Harvard doctoral researcher Derrick P. Bransby that distills insights from 185 research papers. Psychological safety...
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by Kara Baskin
- 24 Jul 2023
- Research & Ideas
Part-Time Employees Want More Hours. Can Companies Tap This ‘Hidden’ Talent Pool?
many such workers are caregivers, excluded from full-time jobs because short-sighted employers don’t offer them the flexibility they need. Filtered out by hiring algorithms due to employment gaps or other hiring “red flags,” these willing...
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by Kara Baskin
- 03 Mar 2023
- Research & Ideas
When Showing Know-How Backfires for Women Managers
slicing meat, baking bread—they show that they’re willing to roll up their sleeves, but this behavior could be costly to their businesses’ bottom lines. By looking at the everyday activities of women managers, Feldberg’s research offers...
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- 12 Apr 2022
- Research & Ideas
Swiping Right: How Data Helped This Online Dating Site Make More Matches
The modern world is fueled by matchmaking. Going out on the town? Uber pairs you with a driver you can choose based on ratings, proximity, and even car model. Craving a vacation? Simply filter getaways based on locale and price through...
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by Kara Baskin
- 23 Jan 2024
- Research & Ideas
How to Keep Employees Productive: Support Caregivers
by Willis Towers Watson found that 40 percent of employees desire family-related assistance, with preference for expanded family leave, bereavement leave or assistance, and additional maternity leave. Companies can attract and retain...
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by Kara Baskin
- 09 Nov 2023
- HBS Case
What Will It Take to Confront the Invisible Mental Health Crisis in Business?
has risen to the fore.” Kara Baskin: As a business school professor, why are you interested in mental health? Lauren Cohen: I got interested based on the two streams of the work that I do. The first has to do with understanding what makes...
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- 14 Sep 2023
- Research & Ideas
Working Moms Are Mostly Thriving Again. Can We Finally Achieve Gender Parity?
themselves to work, are more likely to be supervisors, and are more likely to earn higher wages than the daughters of mothers who stayed at home full time. The effects remained, even after controlling for parents’ education and type of employment. Men raised View Details
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by Kara Baskin
- 03 Jun 2022
- Research & Ideas
In a Work-from-Anywhere World, How Remote Will Workers Go?
drain from the suburbs, and redefine demographics in many locations, says Choudhury, the Lumry Family Associate Professor at HBS. In The Changing Geography of Work: Priorities for Policy Makers, published recently by the Organisation for...
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by Kara Baskin
- 08 Nov 2022
- Research & Ideas
How Centuries of Restrictions on Women Shed Light on Today's Abortion Debate
societies where men were away from home for extended periods to work and found it difficult to monitor the behavior of women, for example in societies that relied more on pastoralism rather than agriculture. In pre-industrial times, pastoralism was characterized View Details
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by Kara Baskin
- 21 Aug 2023
- Book
You’re More Than Your Job: 3 Tips for a Healthier Work-Life Balance
framework for managers (and aspiring managers) to work in a more balanced, self-fulfilling way in this changing landscape, based on three core tenets. You’re more than your job This is the era of reinvention. Wallace warns against defining oneself View Details
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by Kara Baskin
- 23 May 2023
- Research & Ideas
Face Value: Do Certain Physical Features Help People Get Ahead?
empirically predicted with a machine learning model, suggests work by Shunyuan Zhang, an assistant professor at Harvard Business School, and collaborators. “Our research represents the first empirical attempt to characterize the...
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by Kara Baskin
- 13 Feb 2024
- Research & Ideas
Breaking Through the Self-Doubt That Keeps Talented Women from Leading
applying for job opportunities, particularly more advanced, higher-paying positions, because they’re concerned they aren’t qualified enough, whereas men don’t seem to worry about their skills matching the specific job requirements as much, according to research View Details
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by Kara Baskin
- 16 Mar 2023
- Research & Ideas
Why Business Travel Still Matters in a Zoom World
work-from-anywhere, we still need to occasionally meet colleagues in person for social purposes.” Marrying flight and patent data Choudhury and colleagues examined flights from every airport worldwide—5,015 in all—between 2005 and 2015. Then, they matched those flights...
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- 26 Oct 2022
- Research & Ideas
How Paid Promos Take the Shine Off YouTube Stars (and Tips for Better Influencer Marketing)
YouTube influencers amass followers by filming everything from popping pimples to reviewing lipstick, with businesses watching closely for marketing opportunities. But audience loyalty only goes so far. When YouTubers post too many paid...
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- February 2015
- Case
BlackRock: Diversity as a Driver for Success
By: Boris Groysberg and Katherine Connolly
In July 2014, the Global Executive Committee (GEC) for BlackRock, the world's largest asset manager, held a two-day offsite to discuss the state of talent within the firm. A year prior, in 2013, Chairman and CEO Laurence (Larry) Fink had asked Global Head of HR Jeff...
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Keywords:
Women And Leadership;
Diversity;
General Management;
Leadership;
Change Management;
Human Capital;
Leading Change;
Management Practices and Processes;
Organizational Culture;
Financial Services Industry;
United States
Groysberg, Boris, and Katherine Connolly. "BlackRock: Diversity as a Driver for Success." Harvard Business School Case 415-047, February 2015.
- 10 Feb 2003
- Research & Ideas
Women at Work
"Work/Life Balance: Are We Comfortable with the Choices We Make?" moderated by HBS professor Robin Ely, discussed their work/life decisions and the repercussions of those decisions at the 12th Annual Dynamic Women in Business...
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by Wendy Guild
- 19 May 2011
- Research & Ideas
Empathy: The Brand Equity of Retail
operational excellence, when a student, Kara Medoff Barnett (MBA '07), threw him a curveball of a question: "What is the hospital doing to teach its doctors about empathy?" It turned out that Barnett's father, also a doctor, had undergone...
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