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All HBS Web
(13,473)
- Faculty Publications (1,527)
Show Results For
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All HBS Web
(13,473)
- Faculty Publications (1,527)
- Forthcoming
- Article
The Health Risks of Generative AI-Based Wellness Apps
- Research Summary
The Origins, Current State, and Future of Capitalism
- Research Summary
The Political Power of Weak Interests
One of the most broadly accepted theoretical claims of public policy is the proposal that interests shared by a large set of actors tend to be under-represented in public policy. From Mancur Olson to George Stigler to James Q. Wilson, our most influential theorists... View Details
- Research Summary
The Role of Information Technology in the Provision of Services
- Research Summary
The Unexpected Effects of Workplace Transparency
Workplace transparency provides a foundation for learning and control, and therefore for satisfaction and productivity. Yet my research shows that an obsession with transparency-enhancing tools and structures can backfire, producing the unintended consequences of... View Details
- Research Summary
The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees
- Research Summary
Trust
In this research, I aim to provide a practical orientation to trust—how to build it, how it can be damaged, how it might be repaired—grounded in my experience as an executive and in the research on organizational trust and moral philosophy. As a case researcher, I... View Details
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