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All HBS Web
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- Faculty Publications (1,751)
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All HBS Web
(8,092)
- Faculty Publications (1,751)
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Ownership Qutotient: Putting the Service Profit Chain for Unbeatable Competitive Advantage
Professors Jim Heskett and Earl Sasser, in collaboration with Joe Wheeler have been examining cuatomer and employee ownership behaviors which have a profound impact on long term profit and growth. Their findings are published in Ownership Quotient:... View Details
- Research Summary
Profitable Souls: Foreign Investment and the Fate of Human Rights
- Research Summary
Reforming Social Science
Social science research affects all of us. When researchers learned organ donation rates are higher in countries where human organs are automatically available for donation unless you specifically “opt-out” of the system, as opposed to countries like the U.S., where... View Details
- Teaching Interest
Reimagining Capitalism: Business and Big Problems
Professor Serafeim teaches with Professor Rebecca Henderson the course "Reimagining Capitalism: Business and Big Problems" in the second year of the MBA. Cases taught in this course include among others:
Fighting corruption and turning around an organization... View Details
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Reinvention and “Frame Flexibility”
Adopting a radical innovation creates pressure for leaders to reframe their mental models while they also sustain their organization's existing capabilities and product category variants. Yet at key junctures in a product class and during technological change, a... View Details
- Forthcoming
- Article
Reputation Burning: Analyzing the Impact of Brand Sponsorship on Social Influencers
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Research
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Research overview
How can actors – be they individuals or organizations – diverge from deeply-seated norms and develop new ones, when their beliefs and actions are shaped by these very norms? This question lies at the heart of Professor Battilana’s research. To address it, she... View Details
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Research Thrust
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Risk Management as a Function of Government
- Forthcoming
- Article
Selfish Corporations
- Teaching Interest
Short Intensive Program (SIP): Effective Strategic Philanthropy
- Forthcoming
- Article
Sixty Years of the Voting Rights Act: Progress and Pitfalls
- Teaching Interest
Social Entrepreneurship and Innovation
- Research Summary