Show Results For
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All HBS Web
(27,800)
- Faculty Publications (7,255)
Show Results For
-
All HBS Web
(27,800)
- Faculty Publications (7,255)
- Research Summary
The limits of reviews
Consumer reviews are an important source of information in the digital age. Yet there are limits to the role that reviews can play. In a case study, Professor Luca discusses the limits of reviews and how companies can create more comprehensive reputation systems... View Details
- Research Summary
The Location Component of Pricing Strategies
- Forthcoming
- Article
The Monitoring Role of Social Media
- Research Summary
The Ownership of Deep Metaphors
- Forthcoming
- Article
The Passive-Ownership Share Is Double What You Think It Is
- Research Summary
The Politics of Consumer Credit
- Research Summary
The Process of Managing Business Transformation
- Research Summary
The Psychology of Conversation
Conversation is a profound part of the human experience. To share our ideas, thoughts, and feelings with each other, we converse face to face and remotely—via phone, email, text message, online comment boards, and in contracts. Conversations form the bedrock of our... View Details
- Research Summary
The Real Estate Challenge: Capitalizing on Change
- Research Summary
The Real Exchange Rate, Innovation and Productivity
- Teaching Interest
The Role of Government in Market Economies (RoGME)
RoGME is about one question: What is the proper role of government in market economies? We study the role of government as it plays out in the real world, using case studies to examine policies of current interest and importance.... View Details
- Research Summary
The Role of Information Technology in the Provision of Services
- Research Summary
The Servicification of the U.S. Economy: The Role of Startups versus Incumbent Firms
- Forthcoming
- Other Article
The Sociology of Entrepreneurship Revisited
- Research Summary
The Strategic and Performance Consequences of CEO Succession
- Research Summary
The Supply Chain Economy: A New Industry Categorization for Understanding Innovation in Services
- Research Summary
The Transition to Retirement
My current major research program is the Retirement Transitions Study: a broad study of retiring professionals' everyday experiences, including identification with work; identity stability, change, and development; meaningfulness of work; changes in life structure,... View Details
- Research Summary
The Unexpected Effects of Workplace Connectivity
While investigating how workplace transparency and privacy shape organizational behavior and performance, I wondered about the related effects of workplace connectivity. As new digital tools and organizational forms make it far easier for employees to communicate... View Details
- Research Summary
The Unexpected Effects of Workplace Transparency
Workplace transparency provides a foundation for learning and control, and therefore for satisfaction and productivity. Yet my research shows that an obsession with transparency-enhancing tools and structures can backfire, producing the unintended consequences of... View Details
- Forthcoming
- Article