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All HBS Web
(177)
- News (58)
- Research (94)
- Multimedia (2)
- Faculty Publications (36)
- 23 Oct 2012
- First Look
First Look: October 23
competition is restricted. Using 28 million vehicle emissions tests from more than 11,000 facilities, we show that increased competition is associated with greater inspection leniency, a service quality attribute that customers value but...
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Sean Silverthorne
- 16 Feb 2016
- First Look
February 16, 2016
iPhone 6, iPhone 6 Plus, iPad Air 2, and iPad mini 3. By March 2015, Apple Pay was accepted in 700,000 retail locations including Coca-Cola vending machines. "We are the fastest adopted mobile payment service by a long shot,"...
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Sean Silverthorne
- 24 Jul 2007
- First Look
First Look: July 24, 2007
empirically show that firm operational performance has improved. Finally, we suggest that the lean initiative studied possesses qualities of a Trojan Horse change initiative—its outward manifestation accomplishes the short-term goal...
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Martha Lagace
- 02 Aug 2016
- First Look
August 2, 2016
households. The quality of the liquidity services provided by bank liabilities depends on their safety in case of default. Commercial bank debt is fully insured and thus provides full liquidity. However, commercial banks do not...
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Sean Silverthorne
- 02 Nov 2010
- First Look
First Look: November 2, 2010
Business School Case 711-415 At a time when ever-rising smartphone sales are driven as much by demand for devices that run must-have third-party "apps" as by the quality of traditional voice and data services, there is a myriad...
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Sean Silverthorne
- Web
Podcast - Managing the Future of Work
or money to see whether the people they’re hiring are good or not. We focus on cost per hire, but we don’t look at quality of hire. It doesn’t make any sense at all. Why would you do that? And then I started to learn more about the CFO’s...
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- 01 Jun 2020
- News
Prognosis
they were disproportionately coming from Chelsea, Revere, and East Boston. I think in this case the social determinants include living in crowded housing conditions, where the ventilation and air quality are...
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- 01 Sep 2008
- News
The Levitt Brand
Shapiro visited Levitt to consult about a possible career path in manufacturing. “It was the second time I went to see him,” he recalls, “and Ted was visibly nervous. He said, ‘Your voice. Your voice has a pleading quality to it that is...
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- 01 Dec 1999
- News
A Class Act
check without sacrificing quality overall. "My class gets a big bang out of the sheer volume of the notes," comments Arthur W. "Artie" Buerk (MBA '63), who is serving a second term as the HBS Alumni Association's chief class...
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Nancy O. Perry
- Web
Print View - Course Catalog
their behavior, resolving conflicts, and more. This class is for anyone ready to take risks, hungry to receive and apply feedback, and eager to improve the quality of their results and relationships. Course Objectives The course’s...
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- 09 Apr 2019
- First Look
New Research and Ideas, April 9, 2019
proposals, and quality evaluations for more than 12,000 evaluator-proposal pairs. The analysis shows that solicitations offering a personal reward for top submissions boost participation rates without affecting submission quality. We show...
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Dina Gerdeman
- 10 Mar 2021
- Blog Post
COVID Killed the Traditional Workplace
Performance Indicators (HPIs) they collect. They will try to demonstrate that their buildings are safer than someone else’s space, especially as landlords compete for office tenants. We see this already in posted statistics like positivity rates; in widespread sharing...
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All Industries
- 12 Dec 2018
- News
Lesson Plan
involved in Scranton, a city just over two hours away from New York with the potential to outgrow its punch-line status and draw millennials looking for affordable housing and a higher quality of life. Then, over lunch at Caravia, a...
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- 13 Feb 2020
- News
Not Throwing Away My Shot
out of the sugar cane plantations and the cotton plantations, of blacks coming to New Orleans to find employment. The Baptist Church are swinging their hymns. There's something called ragtime that's sort of running up and down the Mississippi River. So all of this is...
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- 15 Dec 2015
- News
The Year in Ideas 2015
create informed, online test prep through Khan Academy. Free, accessible coaching, Khan reasons, will help “level the playing field”—giving every student, everywhere access to elite-level SAT coaching. J.R. Simplot’s White Russet is unique among potatoes: The flesh...
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- Web
Podcast - Managing the Future of Work
particular industries that are likely to be disrupted. Here’s an example. Administrative assistant, someone who works inside a corporation, and you think of it as a relatively stable job, there’s more “assistance” than ever before. I’m putting View Details
- Person Page
Media
Media
This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details
- 19 Feb 2019
- First Look
New Research and Ideas, February 19, 2019
bias. Nine studies document this effect and provide insight into its psychological underpinnings. In Study 1, MBA students perceived their revised resumes to be of higher quality the more they differed from their original versions, but...
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Sean Silverthorne
- 12 Jul 2021
- News
Alumni Confront the COVID-19 Crisis
than 100 volunteers from across the US, Europe, and Asia. The nonprofit matches those who need PPE with verified suppliers who can provide vetted products. The demand shock to the supply chain in March left many without any access to View Details