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- 04 Mar 2002
- Research & Ideas
Don’t Lose Money With Customers
explored in this area of study. Still, their work so far makes clear the many opportunities that await companies willing to devote resources to this increasingly important aspect of marketing—and the pitfalls awaiting those that do not. "Proactively managing...
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by Peter K. Jacobs
- 21 Apr 2020
- Research & Ideas
7 Successful Battle Strategies to Beat COVID-19
arsenal of tools as you continue to gear up to defeat this formidable threat. About the Author Euvin Naidoo is a Senior Lecturer of Business Administration in the Accounting and Management Unit at Harvard Business School. [Image:...
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by Euvin Naidoo
- 01 Dec 1996
- News
An Entrepreneurial Journey
summer, when rumors of a "deadly" computer virus were circulating on the Internet, computer owners worldwide turned to the Symantec Antivirus Research Center (SARC) in Santa Monica, California. Springing into an emergency-response mode, SARC worked around the clock...
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Podcast - Managing the Future of Work
their arsenal that this represents.Kerr: Allison Bailey is the managing director and senior partner at Boston Consulting Group, and Joe Fuller is from, obviously, Harvard Business School and the cohost this podcast. They are the...
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- Web
Podcast - Managing the Future of Work
take that you’re able to see?Van’t Noordende: I think AI can be a very welcome addition to our arsenal of weapons to improve productivity. Talent is scarce. If we can be more productive—and most of the time, the work that we automate is...
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