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- 2019
- Working Paper
Using Technology to Augment Professionals, Instead of Replacing Them, for Innovative Problem Solving
By: Hila Lifshitz - Assaf, Felicia Ng, Aniket Kittur and Robert Kraut
While in some technological and scientific areas innovation is flourishing, in others it is stalling, leaving important problems unsolved for decades. One explanation is professionals’ limitations as problem solvers, as accumulating depth of knowledge enhances one’s...
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- 01 Dec 2017
- News
Ask the Expert: Human Intelligence
illustration by Taylor Callery illustration by Taylor Callery Artificial intelligence is not a replacement for the human brain. At least not yet. “That is decades away,” says Rudina Seseri (MBA 2005), answering one of the most common...
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Keywords:
April White
- March–April 2021
- Article
Network-biased Technical Change: How Information Management Tools Overcome Some Biases but Exacerbate Others.
By: Gerald C. Kane and Lynn Wu
Organizations have long sought to improve employee performance by managing knowledge more effectively. In this paper, we test whether the adoption of digital tools for expertise search and access within an organization, often referred to as a support to an...
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Keywords:
Digital Tools;
Social Media;
Social Networks;
Transactive Memory Systems;
Augmented Intelligence;
Artificial Intelligence;
Social and Collaborative Networks;
Gender;
Equality and Inequality;
Technology Adoption;
Knowledge Management;
Performance Improvement;
Power and Influence;
Organizational Change and Adaptation
Kane, Gerald C., and Lynn Wu. "Network-biased Technical Change: How Information Management Tools Overcome Some Biases but Exacerbate Others." Organization Science 32, no. 2 (March–April 2021): 273–292.
- Article
Scaling Up Analogical Innovation with Crowds and AI
By: Aniket Kittur, Lisa Yu, Tom Hope, Joel Chan, Hila Lifshitz - Assaf, Karni Gilon, Felicia Ng, Robert Kraut and Dafna Shachaf
Analogy—the ability to find and apply deep structural patterns across domains—has been fundamental to human innovation in science and technology. Today there is a growing opportunity to accelerate innovation by moving analogy out of a single person’s mind and...
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Keywords:
Innovation;
Artificial Intelligence;
Crowdsourcing;
Analogy;
Innovation and Invention;
Technology;
Science
Kittur, Aniket, Lisa Yu, Tom Hope, Joel Chan, Hila Lifshitz - Assaf, Karni Gilon, Felicia Ng, Robert Kraut, and Dafna Shachaf. "Scaling Up Analogical Innovation with Crowds and AI." Proceedings of the National Academy of Sciences 116, no. 6 (February 5, 2019): 1870–1877.
- 26 Apr 2023
- In Practice
Is AI Coming for Your Job?
The launch of ChatGPT seems to have reignited doomsday fears about artificial intelligence (AI) replacing workers en masse. Are these fears prescient or overblown? A recent survey shows 62 percent of Americans think AI will majorly impact...
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- Blog
Is AI Coming for Your Job?
The launch of ChatGPT seems to have reignited doomsday fears about artificial intelligence (AI) replacing workers en masse. Are these fears prescient or overblown? A recent survey shows 62 percent of Americans think AI will majorly impact...
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- 13 Nov 2019
- Research & Ideas
Don't Turn Your Marketing Function Over to AI Just Yet
envisioned “virtual market” machine could become a reality but would still require one missing ingredient: a soul. The “soul” is our human intuition, scientific expertise, awareness of customer preferences, and industry knowledge—all capabilities that machines lack and...
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by Kristen Senz
- 08 Mar 2017
- HBS Seminar
Fernanda Viégas and Martin Wattenberg, Google
- 2023
- Chapter
Marketing Through the Machine’s Eyes: Image Analytics and Interpretability
By: Shunyuan Zhang, Flora Feng and Kannan Srinivasan
he growth of social media and the sharing economy is generating abundant unstructured image and video data. Computer vision techniques can derive rich insights from unstructured data and can inform recommendations for increasing profits and consumer utility—if only the...
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Zhang, Shunyuan, Flora Feng, and Kannan Srinivasan. "Marketing Through the Machine’s Eyes: Image Analytics and Interpretability." Chap. 8 in Artificial Intelligence in Marketing. 20, edited by Naresh K. Malhotra, K. Sudhir, and Olivier Toubia. Review of Marketing Research. Emerald Publishing Limited, forthcoming.
- Program
Competing in the Age of Digital Platforms
Identify how to leverage data and artificial intelligence to augment a platform business Understand the unique dynamics of platform businesses and markets Identify the critical factors for success and...
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- Web
Students on the Job Market - Doctoral
developing countries, where conventional mechanisms such as augmenting budget allocations for enforcement or leaning on third-party reporting on firms’ transactions often fall short due to weak institutions and limited resources. Using a...
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- 01 Mar 2024
- News
Vital Signs
support this new dynamic workforce to make sure they work at the top of their licenses,” Gresser says. “We are empowering and augmenting their decision-making because that first set of health decisions is one of the key determinants of a...
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- 09 Dec 2019
- Research & Ideas
Identify Great Customers from Their First Purchase
the customer would do in the future. As with other artificial intelligence tools, the drawback to this technology is that the model acts as a sort of black box, so researchers can’t determine the exact factors that trigger predictions....
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- 01 Dec 2020
- News
AI Enhances Diagnostic Care
Tomography) scanner at MRC helps doctors diagnose diseases and abnormalities. Augmented Intelligence The American Medical Association uses the term “augmented intelligence” as a conceptualization of...
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Jennifer Gillespie
- Web
3 Technologies that Will Change the World in the Next Decade - Course Catalog
institutions and godlike technology.’ E.O. Wilson This course examines 3 recently developed ‘godlike technologies’ - artificial intelligence (AI), blockchain and synthetic biology- that have passed commercial viability and are on-track to...
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- 06 Dec 2017
- Blog Post
The 23rd Annual Harvard Business School Tech Conference
(VC) funds. The unifying theme of this year’s conference was ‘The Future We’re Building’. At the baseline, we wanted to discuss emerging technologies and trends such as blockchain, augmented reality/virtual reality, cryptocurrency,...
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Keywords:
Technology
- Web
Podcast - Managing the Future of Work
employees. And I think what is important for all of your listeners to understand is, again, on this topic of I think AI will augment human intelligence not replace it, there is not going to be massive job...
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- 01 Mar 2007
- News
Letters to the Editor
close, intelligent attention may be a challenge. We must recognize that there exists a number of public companies that might not merit a significant commitment of wealth by people who would be highly qualified to serve as directors (a...
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- Web
Podcast - Managing the Future of Work
get someone into the sample who actually didn’t represent the group we were looking for. So that was a challenge. And we had to augment the survey with some targeted populations when our first couple of pools underweighted various...
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- Web
HBS - Financials | From the Chief Financial Officer
executives and influencing the practice of management on a global scale. Income earned through Executive Education, Harvard Business Publishing (HBP), and Harvard Business School Online (HBS Online), augmented by revenues from MBA tuition...
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