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Show Results For
-
All HBS Web
(755)
- News (181)
- Research (312)
- Multimedia (8)
- Faculty Publications (217)
- August 2023 (Revised December 2023)
- Case
Automating Morality: Ethics for Intelligent Machines
By: Joseph L. Badaracco Jr. and Tom Quinn
As autonomy became a more significant part of modern life – most notably in autonomous vehicles (AVs), such as Teslas – ethical debates about whether and how to impart ethics to machines heated up. Utilitarians pointed out that autonomous vehicles crashed much less...
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Keywords:
Cost vs Benefits;
Judgments;
Fairness;
Moral Sensibility;
Values and Beliefs;
Cross-Cultural and Cross-Border Issues;
Disruptive Innovation;
Technology Adoption;
Risk and Uncertainty;
Cognition and Thinking;
Technological Innovation;
Auto Industry;
Technology Industry;
Africa;
Asia;
Europe;
North and Central America;
Oceania;
South America
Badaracco, Joseph L., Jr., and Tom Quinn. "Automating Morality: Ethics for Intelligent Machines." Harvard Business School Case 324-007, August 2023. (Revised December 2023.)
- February 2003
- Teaching Note
Boston Automation Systems, Inc. (TN)
By: David F. Hawkins
Teaching Note for (9-103-041).
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Keywords:
Manufacturing Industry
- December 2020
- Supplement
Komatsu: Video of Future Building Site
By: Rajiv Lal, David J. Collis and Akiko Saito
Short video that illustrates how an automated construction site would operate
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Lal, Rajiv, David J. Collis, and Akiko Saito. "Komatsu: Video of Future Building Site." Harvard Business School Multimedia/Video Supplement 521-708, December 2020.
- June 1995
- Supplement
VeriFone: The Transaction Automation Company (B)
Supplements the (A) case.
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Stoddard, Donna B. "VeriFone: The Transaction Automation Company (B)." Harvard Business School Supplement 195-245, June 1995.
- June 2016
- Article
Understanding Online Hotel Reviews Through Automated Text Analysis
By: Shawn Mankad, Hyunjeong "Spring" Han, Joel Goh and Srinagesh Gavirneni
Customer reviews submitted at Internet travel portals are an important yet underexplored new resource in obtaining feedback on customer experience for the hospitality industry. These data are often voluminous and unstructured, presenting analytical challenges for...
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Keywords:
Hotel Reviews;
Natural Language Processing;
Information Technology;
Service Operations;
Accommodations Industry;
Moscow
Mankad, Shawn, Hyunjeong "Spring" Han, Joel Goh, and Srinagesh Gavirneni. "Understanding Online Hotel Reviews Through Automated Text Analysis." Service Science 8, no. 2 (June 2016): 124–138.
- September 2012 (Revised May 2013)
- Supplement
Automating the Paris Subway (B)
By: Michel Anteby, Elena Corsi and Emilie Billaud
Anteby, Michel, Elena Corsi, and Emilie Billaud. "Automating the Paris Subway (B)." Harvard Business School Supplement 413-062, September 2012. (Revised May 2013.)
- Forthcoming
- Article
Acceptance of Automated Vehicles Is Lower for Self than Others
By: Stuti Agarwal, Julian De Freitas, A. Ragnhildstveit and C. Morwedge
Road traffic accidents are the leading cause of death worldwide for people aged 2–59. Nearly all deaths are due to human error. Automated vehicles could reduce mortality risks, traffic congestion, and air pollution of human-driven vehicles. However, their adoption...
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Agarwal, Stuti, Julian De Freitas, A. Ragnhildstveit, and C. Morwedge. "Acceptance of Automated Vehicles Is Lower for Self than Others." Journal of the Association for Consumer Research (forthcoming).
- 05 Nov 2021
- Op-Ed
How to Tap the Talent Automated HR Platforms Miss
As the global staffing shortage grinds on, corporate recruiters everywhere are relying on their online hiring platforms and automated systems to deliver the candidates they need. Too often, these tools will fail them, sidelining many qualified workers in the process....
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Keywords:
by Joseph B. Fuller
- June 1985
- Case
Chemical Bank: Payments Automation Project (A) (Condensed)
By: Robert G. Eccles Jr.
Eccles, Robert G., Jr. "Chemical Bank: Payments Automation Project (A) (Condensed)." Harvard Business School Case 485-178, June 1985.
- August 2018
- Supplement
Sarah Powers at Automated Precision Products
- July 1994 (Revised July 1995)
- Case
VeriFone: The Transaction Automation Company (A)
By: Richard L. Nolan, Donna B. Stoddard and Hossam Galal
Describes VeriFone's new organizational model and its role in catapulting VeriFone to a market leadership position. Examines the impact of information technology and information access on the ability to leverage global resources, market responsiveness, and...
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Keywords:
Leading Change;
Leadership Development;
Market Transactions;
Information Technology;
Organizational Design;
Knowledge Use and Leverage;
Organizational Structure;
Information Management;
Information Technology Industry
Nolan, Richard L., Donna B. Stoddard, and Hossam Galal. "VeriFone: The Transaction Automation Company (A)." Harvard Business School Case 195-088, July 1994. (Revised July 1995.)
- August 1984 (Revised May 1986)
- Case
Chemical Bank: Payments Automation Project (A)
By: Robert G. Eccles Jr.
Eccles, Robert G., Jr. "Chemical Bank: Payments Automation Project (A)." Harvard Business School Case 485-028, August 1984. (Revised May 1986.)
- February 1999 (Revised September 2001)
- Teaching Note
BAE Automated Systems (A) and (B) TN
Teaching Note for (9-396-311) and (9-396-312).
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- June 1997
- Case
VeriFone: The Transaction Automation Company (A) Abridged
Describes VeriFone's new organizational model and its role in catapulting VeriFone to a market leadership position. Examines the impact of information technology and information access on the ability to leverage global resources, market responsiveness, and...
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Keywords:
Information Technology;
Organizational Structure;
Globalized Markets and Industries;
Information Management;
Strategic Planning;
Resource Allocation;
Leadership Development;
Information Technology Industry
McFarlan, F. Warren. "VeriFone: The Transaction Automation Company (A) Abridged." Harvard Business School Case 397-116, June 1997.
- 2020
- Working Paper
Automation and the Plight of Young Workers: Evidence from the Automation of Telephone Operation in the Early 20th Century
By: Daniel P. Gross and James J. Feigenbaum
Telephone operation was one of the most common jobs for young American women in the early 1900s. Between 1920 and 1940, AT&T adopted dial service in over half of U.S. telephone exchanges, automating away a legion of operators. We show that upon a city's adoption of...
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Keywords:
Employment;
Labor;
Gender;
Technology Adoption;
History;
Telecommunications Industry;
United States
- January 2024
- Teaching Note
Automating Morality: Ethics for Intelligent Machines
By: Joseph L. Badaracco and Tom Quinn
- August 1984 (Revised June 1985)
- Case
Chemical Bank: Payments Automation Project (B)
By: Robert G. Eccles Jr.
Eccles, Robert G., Jr. "Chemical Bank: Payments Automation Project (B)." Harvard Business School Case 485-029, August 1984. (Revised June 1985.)
- December 1995
- Teaching Note
Internal Revenue Service The: Automated Collection System TN
Teaching Note for (9-490-042).
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