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All HBS Web
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- Research (13)
- Faculty Publications (8)
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All HBS Web
(15)
- Research (13)
- Faculty Publications (8)
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15
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- October 2020
- Article
The Supply Chain Economy: A New Industry Categorization for Understanding Innovation in Services
By: Mercedes Delgado and Karen G. Mills
An active debate has centered on the importance of manufacturing for driving innovation in the U.S. economy. This paper offers an alternative framework that focuses on the role of suppliers of goods and services (the “supply chain economy”) in national performance. We...
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Keywords:
Supply Chain Industries;
Business-to-consumer Industries;
Services;
Innovation;
Economy;
Framework;
Supply Chain;
Service Operations;
Innovation and Invention;
Economic Growth;
United States
Delgado, Mercedes, and Karen G. Mills. "The Supply Chain Economy: A New Industry Categorization for Understanding Innovation in Services." Research Policy 49, no. 8 (October 2020).
- Research Summary
The Supply Chain Economy: A New Industry Categorization for Understanding Innovation in Services
By: Karen Mills
An active debate has centered on the importance of manufacturing for driving innovation in the U.S. economy. This paper offers an alternative framework that focuses on the role of suppliers of goods and services (the “supply chain economy”) in national performance. We...
View Details
- Article
The Supply Chain Economy: New Policies to Drive Innovation and Jobs
By: Mercedes Delgado and Karen G. Mills
The debate in economic policymaking about the drivers of innovation and job creation has long centered on manufacturing versus services. The predominant view is that manufacturing drives innovation, wages, and growth, and that services provide less innovation and...
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Keywords:
Supply Chain Industries;
Supply Chain;
Economy;
Policy;
Innovation and Invention;
Jobs and Positions
Delgado, Mercedes, and Karen G. Mills. "The Supply Chain Economy: New Policies to Drive Innovation and Jobs." Economía Industrial, no. 421 (December 2021).
- November 2015 (Revised May 2016)
- Case
Aspiring Minds
By: Karim R. Lakhani, Marco Iansiti and Christine Snively
By 2015, India-based employment assessment and certification provider Aspiring Minds had helped facilitate over 300,000 job matches through its assessment tools. Aspiring Minds' flagship product, the Aspiring Minds Computer Adaptive Test (AMCAT), used machine learning...
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Keywords:
Information Technology;
Strategy;
Higher Education;
Technological Innovation;
Employment;
Technology Industry;
India;
China
Lakhani, Karim R., Marco Iansiti, and Christine Snively. "Aspiring Minds." Harvard Business School Case 616-013, November 2015. (Revised May 2016.)
- June 2020
- Case
Agile Consumer Product Innovation with Alibaba's Tmall Innovation Center
By: William R. Kerr, Daniel O'Connor and James Palano
Consumer products companies were beset by changes on all sides during the 2010s. Customers were increasingly turning to ecommerce platforms rather than shopping in-store. Meanwhile, nimble, digitally-savvy competitors were gaining market share by capitalizing on the...
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Keywords:
Future Of Work;
Retail;
Ecommerce;
Alibaba;
Consumer Products;
Innovation;
Innovation and Invention;
Product Development;
Consumer Behavior;
E-commerce;
Consumer Products Industry;
Consumer Products Industry;
China
Kerr, William R., Daniel O'Connor, and James Palano. "Agile Consumer Product Innovation with Alibaba's Tmall Innovation Center." Harvard Business School Case 820-087, June 2020.
- Web
The Opportunity - Impact-Weighted Accounts
business-to-consumer transactions may tie their own purchasing decisions to these metrics as well, thereby rewarding the suppliers with the greatest impact. One report found approximately half of U.S. consumers say they “would definitely...
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- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
rather than focus simply on products and sales. And Gulati's research, including interviews with 500 executives spanning industries and geographies, asserts that outside-in success is not confined to any one sector. "I see the move...
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- 02 Feb 2016
- First Look
February 2, 2016
Philippines, the U.S., and most recently, China. Aspiring Minds had seen success as a business-to-business (B2B) entity, creating and selling technology products geared towards industry verticals. By 2015 the View Details
Keywords:
Sean Silverthorne
- 25 Mar 2019
- Research & Ideas
The Secret Life of Supply Chains
versus to consumer households. They grouped industries into supply chain versus business-to-consumer (B2C), to find the percentage of outputs in each of these areas. “We find that the supply chain economy is...
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- 14 Oct 2013
- Research & Ideas
Blockbuster! Why Star Power Works
publishers, and producers in other sectors of the entertainment industry live by this approach. You might think that spreading resources evenly across product lines is the safest approach, especially because no one seems to know for sure...
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- 06 Feb 2018
- First Look
First Look at New Research and Ideas: February 6, 2018
(the “supply chain economy”) in national performance. Using the 2002 Benchmark Input-Output Accounts, we introduce a new industry categorization that separates supply chain (SC) industries (i.e., those that...
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- Person Page
Media
Media
This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details
- 22 Jan 2019
- First Look
New Research and Ideas, January 22, 2019
supply chain (SC) industries (i.e., those that sell primarily to businesses or government) from business-to-consumer (B2C) industries (i.e., those that sell primarily to...
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Keywords:
Dina Gerdeman