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All HBS Web
(116)
- News (21)
- Research (84)
- Multimedia (2)
- Faculty Publications (28)
- 02 Sep 2015
- What Do You Think?
What's Wrong With Amazon’s Low-Retention HR Strategy?
employee replacement costs, low prices, and substantial but lower profit than Costco). The implied conclusion was that high retention strategies like Costco’s can be more attractive for employees, customers, and investors alike. (The irony here is that David Glass,...
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- 31 Oct 2023
- Research & Ideas
Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change
disconnect between a company’s stated argument for diversity and the psychological reality of decision-making. “Your employees, future employees, customers and investors are watching.” As some CEOs weigh the future of their company’s DEI...
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- 17 Jan 2020
- In Practice
6 Traits That Set Top Business Leaders Apart
With CEO turnover climbing, many business leaders are trying to hone skills that will keep them at the helm longer. We asked professors from Harvard Business School’s General Management Unit what qualities...
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by Danielle Kost
- 09 May 2017
- What Do You Think?
Should Management Be Primarily Responsible to Shareholders?
Summing Up How Do We Encourage CEOs to Manage for Sustainability? Important forces encourage short-term perspectives among managers as well as investors today. These include governance biases, tax policies, faster View Details
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by James Heskett
- 01 Oct 2021
- Research & Ideas
Dying to Lead: How Reaching the Top Can Kill You Sooner
lifestyle, education, work environments, low employment turnover rates, and access to health care, I find higher-ranked employees at GE were more susceptible to a shorter lifespan,” Nicholas concludes in the paper. Job stress may vary by...
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by Jay Fitzgerald
- 16 Oct 2018
- First Look
New Research and Ideas, October 16, 2018
Jason, Richard Saouma, Nathan Seegert, and Christopher Stanton Abstract—Firms rarely cut compensation, so little is known about the after-effects when compensation reductions do occur. We use commission reductions at a sales firm to estimate how work effort and View Details
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Dina Gerdeman
- 15 Jun 2021
- News
Keeping Hourly Workers Focused on the Stock, Not the Clock
a partner and co-head of private equity in the Americas for KKR. “It also happens to be good business. If you share ownership, you make people feel like they are truly cared for. Employee turnover goes down, absenteeism goes down,...
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- 25 May 2011
- HBS Case
QuikTrip’s Investment in Retail Employees Pays Off
heard." "Retailers like Mercadona and QuikTrip have created ways to institutionalize improvement.” Ton notes that another commonality between QuikTrip and Mercadona lies in the strongly held values of its leadership. QuikTrip's View Details
- 18 Jan 2016
- Research & Ideas
Hazard Warning: The Unacceptable Cost of Toxic Workers
what he calls the negative outliers. The estimated cost—based on turnover triggered by the toxic worker and the cost associated with new hires and training—is likely on the low end, Minor says, because it doesn’t take into account...
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by Roberta Holland
- 03 May 2022
- Research & Ideas
Desperate for Talent? Consider Advancing Your Own Employees First
Job openings in the United States continue to hover at record high levels, exacerbated by the Great Resignation and a sputtering emergence from the pandemic. Competition remains fierce among companies struggling to find qualified workers. Yet many employers,...
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by Rachel Layne
- 05 Feb 2018
- What Do You Think?
Should Companies Disclose Employee Compensation?
experience, autonomy. These are naturally definers of where an individual should be placed within a salary range. Those differences should be easily explained and verifiable upon request." Dan S. pointed out that disclosing pay ranges "can improve morale,...
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- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
careers at the Harvard Business School, we discovered that the turnover of CIOs ran at around 30 to 40 percent per year. As a result of our research, we described the driving cause as the rapid change of IT through the operation of...
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by Martha Lagace
- 05 Sep 2012
- First Look
First Look: September 5
quarters of strong revenue growth. James Hoffman, the new Senior Vice President of Human Resources, fears that the chain of success is shifting the company's focus away from effective performance management. Recently, Vitality has been faced with increasing View Details
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Sean Silverthorne
- 14 Jan 2014
- First Look
First Look: January 14
Harvard Business Review Can a Strong Culture Be Too Strong? By: Garvin, David A. Abstract—The article presents a case study of a business enterprise with high employee turnover that is considering adopting a personnel management...
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Sean Silverthorne
- 10 Nov 2015
- First Look
November 10, 2015
share prices prior to turnover are not. A corollary is that a firm with poor stock market performance cannot, or will not, raise new capital unless the current CEO is replaced. Publisher's link:...
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Sean Silverthorne
- 01 Aug 2008
- What Do You Think?
Has the Time Come for “Stretch” in Management?
the long-term vision and short-term realities of the need for performance. Mike Flanagan asked, "Why have goals that are strived for in 10 years when the CEO and others will be gone?" And Kathryn Alexander asked why, in those...
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by Jim Heskett
- 11 Sep 2012
- First Look
First Look: September 11
level of commitment varies among PWCs. The result is a high employee turnover rate, and departing employees take an average of 35% of their client base with them when they go. Now, with financials for the spa's second year completed, the...
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Sean Silverthorne
- 19 Jan 2022
- In Practice
7 Trends to Watch in 2022
As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of new health care technologies and delivery...
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by HBS News
- 22 Feb 2022
- News
New Urban Order
greatest risk from the disastrous effects of sea-level rise. Yet cities also have the ability to act without waiting for state and federal action, adds Raphael Carty (MBA 1983), former CEO of Callida Energy, a software startup focused on...
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Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by;
energy;
environment;
sustainability;
entrepreneurship;
Transit and Ground Passenger Transportation;
Transportation;
Water, Sewage and Supply Systems;
Utilities;
Construction of Buildings;
Construction;
Waste Management and Remediation Services;
Corporate Services