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All HBS Web
(116)
- News (21)
- Research (84)
- Multimedia (2)
- Faculty Publications (28)
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Podcast - Managing the Future of Work
career: Kelly Services’ Peter Quigley on reinventing work and creating good jobs In its 75 years, Kelly Services has gone from temp agency to skills broker, outsourcing firm, workforce development provider, and source of labor market research. View Details
- 18 Feb 2009
- First Look
First Look: February 18, 2009
Chairman and CEO of KPMG, the firm made a number of changes in compensation, governance, and culture in order to address the underlying reasons for actions that occurred prior to him becoming CEO that led to...
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Martha Lagace
- 24 Jul 2018
- First Look
New Research and Ideas, July 24, 2018
case:https://hbsp.harvard.edu/product/118054-PDF-ENG Harvard Business School Case 318-108 Hikma Pharmaceuticals Governance Journey The case opens with Said Darwazah, chairman and CEO of Hikma Pharmaceuticals, the multinational generics...
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Dina Gerdeman
- 16 Nov 2010
- First Look
First Look: November 16, 2010
"truth in giving" policies are highly responsive to recipient heterogeneity and biased against more generous giving. Traveling Agents: Political Change and Bureaucratic Turnover in India Authors:Lakshmi Iyer and Anandi Mani...
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Sean Silverthorne
- 21 Apr 2009
- First Look
First Look: April 21, 2009
average quality) or on its costs (lower quantity). Download the paper: http://www.hbs.edu/research/pdf/09-094.pdf Traveling Agents: Political Change and Bureaucratic Turnover in India (revised) Authors:Lakshmi Iyer and Anandi Mani...
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Martha Lagace
- 01 Apr 2002
- News
Urban Evolution - HBS Research on the Inner City
with applications and now employs local residents, many of whom walk to work, with much less turnover than Sprint's suburban call centers. "They took a risk, but it paid off - they now have a solid pool of workers who are very happy to...
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- 09 Feb 2016
- First Look
February 9, 2016
turnover in sales is 25% to 30%, while direct replacement costs for a telesales employee ranges from $75,000 to $90,000 and other sales positions cost as much as $300,000. Moreover, these figures do not reflect the lost sales while a...
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Sean Silverthorne
- 16 Sep 2008
- First Look
First Look: September 16, 2008
Case 809-024 Geoff Smart, founder and CEO of ghSMART & Co., wanted to build ghSMART into the #1 management-assessment firm for CEOs and investors. However, he had just received two pieces of very bad...
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- Web
Podcast - Managing the Future of Work
strategizing and hiring consulting firms and waiting a long time. Second thing that people have learned during the pandemic is that, if you’re not an empathetic and caring company, you’re going to pay the price. You’re going to have performance problems. You’re going...
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Media
Media
This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details
- Web
Print View - Course Catalog
or keep them separate? What is the role of the CEO in building new growth engines within established companies? Course Organization and Grading The course includes a final paper, to be completed by teams. The paper will not require field...
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