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- Faculty Publications (24)
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- All HBS Web (93)
- Faculty Publications (24)
- 19 Jan 2024
- News
The Values and Virtues of a Quick Fix
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. Speed has gotten a pretty bad rap, says Anne Morriss (MBA 2004). The Silicon Valley mantra of moving fast and breaking things has led to waves of high-profile...
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- 22 Oct 2019
- Research & Ideas
Use Artificial Intelligence to Set Sales Targets That Motivate
data, the algorithm learns to predict the outcome from the input data. Unsupervised learning. In this case, using unlabeled data, the algorithm learns the inherent structure from the input data. Either machine learning approach is only as good as the humans who are...
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by Michael Blanding
- 01 Mar 2024
- News
Vital Signs
Image by Edmon De Haro Illustration by Edmon De Haro The signs of strain were there long before the pandemic: Health care workers had been managing under tremendous pressures while working long hours in understaffed hospitals. Then COVID unleashed an unprecedented...
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- Web
Marketing Awards & Honors - Faculty & Research
2021 Weitz-Winer-O'Dell Award for “The Perils of Proactive Churn Prevention Using Plan Recommendations: Evidence from a Field Experiment” (Journal of Marketing Research (JMR), 2016) with Raghuram Iyengar and Martin Schleicher. Ayelet...
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- 11 Nov 2013
- Research & Ideas
A Smarter Way to Reduce Customer Defections
Managing Churn to Maximize Profits with Aurélie Lemmens, an associate professor at the Tilburg School of Economics and Management. They propose a new method to target customers that potentially boosts a...
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- 07 Jan 2019
- Research & Ideas
The Better Way to Forecast the Future
for prediction and for forecasting something that is unknown.” The rise of big data and machine learning offers infinitely more fuel to churn out probability forecasts, which can serve as an entry point for businesses looking to harness...
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- 06 Jul 2016
- What Do You Think?
How Do We Pay for the Costs of Globalization?
government policies, short-term corporate management thinking, the World Trade Organization (Paul saying, “Personally, I’m a long-time supporter of globalization, but the WTO decision-making process needs to be more transparent and...
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- 29 Sep 2021
- Research & Ideas
For Entrepreneurs, Blown Deadlines Can Crush Big Ideas
One might expect first-time entrepreneurs to pick up speed as they churn out more products, but new research finds that nascent firms typically launch second products six weeks later than originally planned. What’s more, with each...
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by Rachel Layne
- 28 Oct 2008
- First Look
First Look: October 28, 2008
story of creative destruction, the most pronounced impact was a massive increase in churning among new entrants. We argue that creative destruction requires many business failures along with the few great successes. The successes are very...
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Martha Lagace
- 28 Jun 2017
- Research & Ideas
Minimum Wage Hikes Drive (Lousy) Restaurants Out of Business
restaurants awarded five stars on the popular Yelp review service managed to carry on business as usual, despite a $1 increase in the minimum wage. But restaurants with a mediocre 3.5-star rating didn’t fare as well; the same $1 wage...
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- 24 Jul 2007
- First Look
First Look: July 24, 2007
and waste" mentality to a "product and product" mentality, and thereby actively manage the quantities of both products to maximize profit. We find that it is almost never profit-maximizing for the firm to continue...
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Martha Lagace
- 01 Dec 2009
- News
One Man Crime Wave
decisions of living which has meant the most to me.” By the 1950s, the pulps had given way to the new market in paperbacks. Accordingly, MacDonald began writing for this longer and more lucrative form. He turned his HBS management studies...
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- 06 Oct 2015
- First Look
October 6, 2015
unavoidably exert influence over politics through power that is generated by both structure and process. While both political economy and management scholars address international firms, neither field has an adequate understanding of the...
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Sean Silverthorne
- Person Page
Press / Media
By: Karim R. Lakhani
Can America Invent Its Way Back?
BusinessWeek, by Michael Mandel, 12 Sept. 2008
Today, researchers are focusing on ways to make those... View Details
- 12 Sep 2006
- First Look
First Look: September 12, 2006
it could replace the electrode in the millions of lithium-ion batteries currently in production. The management team needed to decide whether to pursue the breakthrough self-assembly technology or move resources to commercialize the new...
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Sean Silverthorne
- 07 Mar 2017
- First Look
First Look at New Research, March 7
in press Academy of Management Annals Scaling: Organizing and Growth in Entrepreneurial Ventures By: DeSantola, Alicia, and Ranjay Gulati Abstract—Entrepreneurial ventures face unique challenges related to growth, particularly in the...
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Sean Silverthorne
- Web
Patients - Institute For Strategy And Competitiveness
and health care Manage health through lifestyle choices, obtaining routine care and testing, complying with treatments, and active participation in disease management and prevention Gather information on...
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- 01 Mar 2019
- News
The Blue-Green Revolution
producing 10,000 barrels of algae biofuel a day by 2025. According to Enriquez, who directed HBS’s Life Sciences Project prior to his current role as managing director of Excel Venture Management, algae biofuels were once the darlings of...
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- 19 Apr 2011
- First Look
First Look: April 19
the firm's predictions. Students develop programs to reduce churn post hoc and then reengineer the company's marketing, selling, and customer relationship management processes to View Details
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Sean Silverthorne
- 30 Dec 2013
- Research & Ideas
Most Popular Articles of 2013
productivity and quality of care can be increased by uncovering organizational factors associated with operational failures so that hospitals can reduce the frequency with which these failures occur. Research by Anita L. Tucker and colleagues. View Details
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by Staff