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- All HBS Web (102)
- Faculty Publications (13)
- 02 May 2000
- Research & Ideas
Leading Professional Service Firms
profession and the firm for a long period of time. They develop organizational practices that motivate these outstanding people to serve clients well. Getting this right is what we mean by alignment. Leading Professional Service Firms...
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- 19 Apr 2011
- First Look
First Look: April 19
on the team. Although she had been the key decision-maker in the early weeks of the project, Julia Narino now finds that her team increasingly discounts her deep client expertise while deferring to the senior partner's more generalized...
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Sean Silverthorne
- 24 Oct 2013
- News
Searching for a Better Society
business from the École Supérieure de Commerce de Grenoble in 1992. Following military service, he took a consulting position with Bossard Consultants, a Zurich, Switzerland-based firm that had him working with technology clients...
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- 30 Sep 2014
- First Look
First Look: September 30
research. Design/methodology: We explore this proposition through a review of 55 empirical studies of social enterprises published in the last 15 years, in which we examine the mix and trajectory of research methods used and the research...
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Sean Silverthorne
- Web
Meet the Team | Information Technology
experience your craft. Your creativity, attention to detail, and ability to mix storytelling with deep learning are inspiring. It always makes me feel fortunate to be at HBS to see how you take raw ideas and interviews and fashion them...
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- 15 Jun 2021
- News
In My Humble Opinion: Building Blocks
loves: “Putting the pieces together with a client is the fun part, whether or not the development of a physical space is involved. I do have an appreciation for beautiful buildings, but I also love problem-solving and creating new...
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- 18 Sep 2000
- Research & Ideas
Getting It Done: Improving Nonprofit Performance
sector tends to be mired in a process that often results in various degrees of chaos. Supported by a broad mix of foundations, corporations, and individuals, the philanthropic capital markets depend mostly on a hodgepodge of personal...
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by James E. Aisner
- 20 Nov 2012
- First Look
First Look: November 20
performance. In summary, the polarized claims that corporate voluntary regulation represents a win-win opportunity-or constitutes a smokescreen that allows firms to operate with less regulatory oversight-are misguided. Instead, the key to efficient and effective...
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Sean Silverthorne
- 26 May 2003
- Research & Ideas
What Your Competition is Telling You
of a choice helps trigger consumer purchases, and any company whose unique mix of product or service features is competitive can win sales often enough to succeed in the market. Simply put, competitors can do a lot for you. But you'll...
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by David Stauffer
- 15 Nov 2013
- News
Helping Bright Ideas Shine Again
No fees are paid, giving all parties the same goal—a successful outcome. "There weren't many strategy consulting firms in Canada at that time," he says. "The clients were in a mix of industries, and the work...
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Robert S. Benchley
- 25 Sep 2012
- First Look
First Look: September 25
psychological experience of power enhances moral awareness among those with a strong moral identity, yet decreases the moral awareness among those with a weak moral identity. In turn, individuals' moral awareness affects how they behave in relation to their...
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Sean Silverthorne
- Web
Case Studies - Social Impact Collaboratory
Imprint Capital, a small but well-known impact investing advisory firm - a widely touted example of impact investing going mainstream. The case examines Imprint’s integration into the asset management platform at Goldman Sachs and how the approach to View Details
- 06 Aug 2020
- Research & Ideas
Who Will Give You the Best Professional Guidance?
experience and the time they commit to the company. Some advisers work ad hoc as needed while others are more prescriptive with a set number of hours per week or month that they are available for consultation. In some cases, advisers are involved so much that it...
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by Julia B. Austin
- 05 Mar 2001
- What Do You Think?
Fine Coupling: Can Human Resource Management Learn from Supply Chain Management?
Productivity will improve as the alternation of job assignments eliminates the 'indispensable' worker." Connie Luthy says, "I have practiced 'Just-In-Time' hiring ... in the pharmaceutical industry.... I have advised my client...
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by James Heskett
- 01 Dec 2010
- News
The Transformers
money in the bank, Bridgespan has shared its reports, case studies, and other content freely in the interest of promoting knowledge in the social sector. When your clients are nonprofits and foundations, Bradach and Tierney reasoned, the...
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- 14 Aug 2012
- First Look
First Look: August 14
to 30 engineers. This initiative was very successful, but the firm then found itself with a lack of leadership skills at all levels of the organization to manage a company of a much larger size, growing by a factor of 10 over 10 years. The lack of leadership skills was...
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Sean Silverthorne
- 09 Jul 2018
- Research & Ideas
Overcoming the Challenges of Selling Brand New Technology (Hey, Need a 3-D Printer?)
that Lobovsky was able to deal with through the company’s direct relationship with clients. Anxious that such issues might crop again, he decided to invest in direct sales, creating a team to market to engineering clients who were already...
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- 03 Feb 2014
- Research & Ideas
The Tricky Business of Managing Web Advertising Affiliates
client computer projects, and Brandi, a software engineer turned online fraud fighter, set up web crawlers that ran more than 2 million page-loads on a variety of computers and virtual computers. In 2012, they tested the vulnerability of...
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- 23 Mar 2010
- First Look
First Look: March 23
subscription-based model; an ad-sponsored model; a mixed model in which the incumbent offers a product that is both subscription-based and ad-sponsored; and a dual model in which the incumbent offers two products, one based on the...
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Martha Lagace
- 27 Sep 2011
- First Look
First Look: September 27
Sourav Bhattacharya Publication:Strategic Management Journal (forthcoming) Abstract While many theories of the firm seek to explain when firms make rather than buy, in practice, firms often make and buy the same input-they engage in plural sourcing. We argue that...
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Sean Silverthorne