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- All HBS Web (682)
- Faculty Publications (606)
- October 2008 (Revised September 2009)
- Supplement
Procter & Gamble in the 21st Century (C): Integrating Gillette
By: Rosabeth M. Kanter and Matthew Bird
P&G had used its purpose, values, and principles (PVP) to prepare for the physical integration of Gillette prior to the change of control. The execution of these plans posed numerous challenges in global business units as well as in individual country organizations....
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Keywords:
Mergers and Acquisitions;
Change Management;
Globalized Firms and Management;
Organizational Change and Adaptation;
Conflict and Resolution;
Business Strategy;
Corporate Strategy;
Integration
Kanter, Rosabeth M., and Matthew Bird. "Procter & Gamble in the 21st Century (C): Integrating Gillette." Harvard Business School Supplement 309-032, October 2008. (Revised September 2009.)
- September 1996
- Case
InterSoft of Argentina (C)
By: Linda A. Hill and Stacy Palestrant
Supplements the (A) and (B) cases. Designed to be handed out at the end of class.
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Keywords:
Applications and Software;
Cross-Cultural and Cross-Border Issues;
Business Growth and Maturation;
Mergers and Acquisitions;
Management Teams;
Groups and Teams;
Partners and Partnerships;
Conflict Management;
Information Technology Industry;
Argentina;
Russia
Hill, Linda A., and Stacy Palestrant. "InterSoft of Argentina (C)." Harvard Business School Case 497-027, September 1996.
- January 2007 (Revised April 2007)
- Case
The Tale of the Lynx (A and B)
By: Noam T. Wasserman
The founders of Lynx Solutions have survived major challenges within their board of directors, the firing of Lynx's founder-CEO and departure of its successor CEO, and a crisis sparked by media allegations that it had been spying on its users. Now that the company is...
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Keywords:
Governing and Advisory Boards;
Business Growth and Maturation;
Ethics;
Decision Choices and Conditions;
Management Succession;
Conflict and Resolution;
Management Teams;
Information Technology Industry
Wasserman, Noam T. "The Tale of the Lynx (A and B)." Harvard Business School Case 807-112, January 2007. (Revised April 2007.)
- April 2006 (Revised June 2008)
- Case
Peoplepower, Inc.: The Republic of the Philippines
By: Noel Maurer
In 2006, the Philippines faces a difficult choice. Japan has offered the country a trade agreement that includes access to the Japanese labor market for Philippine nurses and other professionals. The same trade agreement, however, means opening the country's...
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Keywords:
Diasporas;
Developing Countries and Economies;
Trade;
Foreign Direct Investment;
Human Capital;
Business and Government Relations;
Conflict and Resolution;
Japan;
Philippines
Maurer, Noel. "Peoplepower, Inc.: The Republic of the Philippines." Harvard Business School Case 706-052, April 2006. (Revised June 2008.)
- December 1998 (Revised October 1999)
- Case
Han Young Labor Dispute (A), The
Examines the evolution of a labor dispute at the Han Young maquiladora in Tijuana, Mexico. The dispute began over union representation at a 120-worker company, but soon escalated into a source of tension between the United States, Canada, and Mexico, and a test for the...
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Keywords:
Agreements and Arrangements;
International Relations;
Labor Unions;
Trade;
Labor and Management Relations;
Conflict and Resolution;
Business and Government Relations;
Canada;
United States;
Mexico
Kennedy, Robert E., and Brian Irwin. "Han Young Labor Dispute (A), The." Harvard Business School Case 799-084, December 1998. (Revised October 1999.)
- Article
The Radical Flank Effect and Cross-occupational Collaboration for Technology Development during a Power Shift
By: Emily Truelove and Katherine C. Kellogg
This 12-month ethnographic study of an early entrant into the U.S. car-sharing industry demonstrates that when an organization shifts its focus from developing radical new technology to incrementally improving this technology, the shift may spark an internal power...
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Keywords:
Groups and Teams;
Conflict and Resolution;
Power and Influence;
Perception;
Behavior;
Collaborative Innovation and Invention
Truelove, Emily, and Katherine C. Kellogg. "The Radical Flank Effect and Cross-occupational Collaboration for Technology Development during a Power Shift." Administrative Science Quarterly 61, no. 4 (December 2016): 662–701.
- 17 Jun 2014
- First Look
First Look: June 17
suggested by theories concerning conflicts between managers and owners over risk-taking. We argue that managers holding equity of their bank take less risk because they have fewer opportunities to diversify risk compared with outside...
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Keywords:
Sean Silverthorne
- 2007
- Working Paper
Highbrow Films Gather Dust: Time-inconsistent Preferences and Online DVD Rentals
By: Katherine L. Milkman, Todd Rogers and Max H. Bazerman
We report on a field study demonstrating systematic differences between the preferences people anticipate they will have over a series of options in the future and their subsequent revealed preferences over those options. Using a novel panel data set, we analyze the...
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Keywords:
Internet and the Web;
Decision Choices and Conditions;
Attitudes;
Conflict and Resolution;
Emotions;
Film Entertainment;
Cognition and Thinking;
Entertainment and Recreation Industry
Milkman, Katherine L., Todd Rogers, and Max H. Bazerman. "Highbrow Films Gather Dust: Time-inconsistent Preferences and Online DVD Rentals." Harvard Business School Working Paper, No. 07-099, June 2007. (Revised July 2007, December 2007, April 2008, September 2008, January 2009.)
- April 2007 (Revised July 2011)
- Case
The Tale of the Lynx (A)
By: Noam Wasserman
The founders of Lynx Solutions have survived major challenges within their board of directors, the firing of Lynx's founder-CEO and departure of its successor CEO, and a crisis sparked by media allegations that it had been spying on its users. Now that the company is...
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Keywords:
Business Startups;
Decision Choices and Conditions;
Governing and Advisory Boards;
Growth and Development Strategy;
Management Teams;
Conflict and Resolution;
Business Strategy;
Computer Industry
Wasserman, Noam. "The Tale of the Lynx (A)." Harvard Business School Case 807-151, April 2007. (Revised July 2011.)
- February 2009 (Revised April 2011)
- Case
Mistry Architects (A)
By: Amy C. Edmondson, Robert G. Eccles and Mona Sinha
Describes an architecture firm founded and run by a husband and wife team, Sharukh and Renu Mistry, that emphasizes "green" building. The firm presents an unusual mix of projects-spanning the spectrum from larger corporate projects to small private homes. The mix also...
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Keywords:
Family Business;
Customer Focus and Relationships;
Design;
Housing;
Corporate Social Responsibility and Impact;
Business and Community Relations;
Environmental Sustainability;
Nonprofit Organizations;
Conflict and Resolution
Edmondson, Amy C., Robert G. Eccles, and Mona Sinha. "Mistry Architects (A)." Harvard Business School Case 609-044, February 2009. (Revised April 2011.)
- 20 Feb 2018
- First Look
First Look at New Research and Ideas, February 20, 2018
economists, but many issues regarding intergenerational conflicts and their impact on the continuity of these organizations remain unclear. We examine 717 private equity partnerships and show that (a) the allocation of fund economics to...
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Keywords:
Sean Silverthorne
- 26 Jul 2011
- First Look
First Look: July 26
Quality: Evidence from 1978-1980 Authors:Kevin Koh, Shivaram Rajgopal, and Suraj Srinivasan Abstract We provide evidence for the long-standing concern on auditor conflicts of interest from providing non-audit services (NAS) to audit...
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Keywords:
Sean Silverthorne
- February 2011
- Supplement
The Fox Islands Wind Project (B)
By: Joseph B. Lassiter III and Evan Richardson
Fox Island Wind Cooperative faces criticism from local residents.
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Keywords:
Business Startups;
Renewable Energy;
Social Entrepreneurship;
Cooperative Ownership;
Business and Community Relations;
Conflict and Resolution;
Environmental Sustainability;
Green Technology Industry;
Maine
Lassiter, Joseph B., III, and Evan Richardson. "The Fox Islands Wind Project (B)." Harvard Business School Supplement 811-051, February 2011.
- February 2003 (Revised October 2003)
- Case
Versity.com
By: Leslie A. Perlow
Versity.com has grown from four college students working out of a dorm to a $125 million venture capital-backed company. The young founders and new professional managers struggle to create a company vision and grapple with the question of whether to acquire another...
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Keywords:
Business Startups;
Growth and Development;
Organizational Design;
Mission and Purpose;
Strategic Planning;
Conflict and Resolution;
Mergers and Acquisitions;
Management Teams;
Core Relationships
Perlow, Leslie A. "Versity.com." Harvard Business School Case 403-132, February 2003. (Revised October 2003.)
- June 2018
- Case
Candor at Clever
By: Ethan Bernstein and Om Lala
Clever, a high-growth EdTech company based in San Francisco, had grown quickly in market share and headcount. As with many high-growth companies, however, early employees (many of whom had never managed people before) had been given the opportunity to manage teams, and...
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Keywords:
Performance Feedback;
Talent Development And Retention;
Talent Management;
Feedback;
Difficult Conversations;
Radical Candor;
Scaling Start-ups;
Scaling And Growth;
Developing Effective Managers;
Effective Managers;
First-time Managers;
Kim Scott;
Clever;
Bay Area;
Silicon Valley;
Interpersonal Communication;
Talent and Talent Management;
Human Resources;
Leadership Development;
Management Practices and Processes;
Management Skills;
Management Style;
Organizations;
Organizational Culture;
Performance Evaluation;
Conflict and Resolution;
Technology Industry;
Education Industry;
San Francisco;
United States
Bernstein, Ethan, and Om Lala. "Candor at Clever." Harvard Business School Case 418-087, June 2018.
- January 2020
- Case
Terra Nova: A Social Business Trying to Unlock Land Rights for the Urban Poor in Brazil
By: Julie Battilana, Ruth Costas, Marissa Kimsey and Priscilla Zogbi
Brothers André and Daniel Albuquerque founded the company Terra Nova in 2001 to mediate land disputes between poor families illegally living in urban areas and the official landowners—with the aspiration to improve the lives of the poor. A business-led approach to the...
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Keywords:
Mission and Purpose;
Social Enterprise;
Entrepreneurship;
Negotiation;
Power and Influence;
Social Issues;
Conflict and Resolution;
Business and Government Relations;
Infrastructure;
Urban Development;
Real Estate Industry;
Brazil;
Latin America
Battilana, Julie, Ruth Costas, Marissa Kimsey, and Priscilla Zogbi. "Terra Nova: A Social Business Trying to Unlock Land Rights for the Urban Poor in Brazil." Harvard Business School Case 420-092, January 2020.
- November 2010 (Revised November 2017)
- Case
Washout: The Founders' Tale and the Investors' Tale
By: Lena G. Goldberg and Chad M. Carr
The competing narratives of the founders of Alantec, Inc. and the venture capitalists who funded the company are explored in the context of Kalashian v. Advent VI Ltd. a California Superior Court case. The founders of the company, which produced switches for computer...
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Keywords:
Business Startups;
Venture Capital;
Governance Controls;
Governing and Advisory Boards;
Lawsuits and Litigation;
Managerial Roles;
Ownership Stake;
Business and Shareholder Relations;
Conflict and Resolution;
Technology Industry
Goldberg, Lena G., and Chad M. Carr. "Washout: The Founders' Tale and the Investors' Tale." Harvard Business School Case 311-078, November 2010. (Revised November 2017.)
- December 2021
- Case
Slice Labs: Creating a Fraud-free Online Insurance Platform
By: Amit Goldenberg, Max Bazerman and Ruth Page
"Slice Labs: Creating a Fraud-Free Online Insurance Platform" engages students with the challenge of how to influence other parties to not engage in fraud in the context of digital insurance. The case is centered around Slice, a digital insurance company that was...
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Keywords:
Technology;
Insurance;
Digitization;
Honesty;
Negotiation;
Fraud;
Ethics;
Negotiation Process;
Negotiation Tactics;
Negotiation Types;
Social Psychology;
Conflict and Resolution;
Trust;
Fairness;
Moral Sensibility;
Values and Beliefs;
Crime and Corruption;
Insurance Industry;
Technology Industry;
United States;
Canada
Goldenberg, Amit, Max Bazerman, and Ruth Page. "Slice Labs: Creating a Fraud-free Online Insurance Platform." Harvard Business School Multimedia/Video Case 921-712, December 2021.
- March 2008 (Revised April 2009)
- Case
The Xiamen PX Project: The Rule of Contract or Citizens in China Today
This case examines the effect of environmental activism on China's investment climate, focusing on the petrochemical sector. It shows how tensions between a country's national economic development goals and political constraints make for a more unpredictable investment...
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Keywords:
Developing Countries and Economies;
Investment;
Governing Rules, Regulations, and Reforms;
Business and Government Relations;
Environmental Sustainability;
Conflict and Resolution;
China
Abrami, Regina M., and Weiqi Zhang. "The Xiamen PX Project: The Rule of Contract or Citizens in China Today." Harvard Business School Case 808-123, March 2008. (Revised April 2009.)
- 22 Dec 2003
- Research & Ideas
Why Negotiation is Like Jazz
difficulties may lead to separation acts that can cause conflicts to spiral. The parties are likely to recognize these spirals and use working-together acts to reduce conflict. Substantive acts begin with an initial agreement on the...
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Keywords:
by Kathleen L. McGinn