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Show Results For
-
All HBS Web
(2,384)
- People (8)
- News (767)
- Research (695)
- Events (3)
- Multimedia (128)
- Faculty Publications (298)
The Science (and Serendipity) of Conversation
In this 30-min lecture, Prof. Brooks describes the emerging science of conversation, including one barrier to achieving shared understanding, and one life hack to manage conversation topics more effectively.
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- March 18, 2020
- Article
How Honest Conversations Can Accelerate Corporate Transformation
By: Michael Beer
When CEOs engage a cross section of their key people in an honest conversation about organizational strengths and barriers to the execution of strategic changes required by the changing competitive landscape, transformations are accelerated. The honest conversation...
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Keywords:
Honesty;
Communication;
Organizational Change and Adaptation;
Transformation;
Organizational Culture
Beer, Michael. "How Honest Conversations Can Accelerate Corporate Transformation." Chief Executive (March 18, 2020).
- 2013
- Book
Flourishing: A Frank Conversation About Sustainability
By: John Ehrenfeld and Andrew J. Hoffman
Flourishing: A Frank Conversation about Sustainability invites you into a conversation between a teacher, John R. Ehrenfeld, and his former student now professor, Andrew J. Hoffman, as they discuss how to create a sustainable world. Unlike virtually all other...
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Ehrenfeld, John, and Andrew J. Hoffman. Flourishing: A Frank Conversation About Sustainability. Stanford University Press, 2013. (Finalist for the 2014 Best Book Award, Social Issues in Management Division, Academy of Management.)
- October 2023
- Case
Fixie and Conversational AI Sidekicks
By: Jeffrey J. Bussgang and Carin-Isabel Knoop
In March 2023, Fixie Co-Founder and Chief Architect Matt Welsh and co-founders had the kind of meeting no founders want to have. The president of leading artificial intelligence (AI) research and deployment firm OpenAI, which had catapulted into fame with its ChatGPT...
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Keywords:
Large Language Model;
Entrepreneurship;
Decision Choices and Conditions;
AI and Machine Learning;
Technological Innovation;
Competitive Strategy;
Technology Industry;
United States
Bussgang, Jeffrey J., and Carin-Isabel Knoop. "Fixie and Conversational AI Sidekicks." Harvard Business School Case 824-037, October 2023.
- September 2020 (Revised June 2021)
- Case
Gong: Resonating Conversational Insights
By: Alison Wood Brooks and Trevor Spelman
In 2015, Amit Bendov was struck by a realization about a new technology that might be able to transcribe musical notation in real-time, which eventually became known as Gong. Gong’s business proposition was simple: provide software that automatically captures,...
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Keywords:
Applications and Software;
Technological Innovation;
Communication;
Performance Effectiveness;
Sales;
Customer Satisfaction;
Competitive Strategy
Brooks, Alison Wood, and Trevor Spelman. "Gong: Resonating Conversational Insights." Harvard Business School Case 921-015, September 2020. (Revised June 2021.)
- November 2019
- Article
Conversations and Idea Generation: Evidence from a Field Experiment
By: Sharique Hasan and Rembrand Koning
When do conversations lead people to generate better ideas? We conducted a field experiment at a startup boot camp to evaluate the impact of informal conversations on the quality of product ideas generated by participants. Specifically, we examine how the personality...
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Keywords:
Peer Effects;
Field Experiment;
Interpersonal Communication;
Creativity;
Personal Characteristics;
Entrepreneurship;
Innovation and Invention
Hasan, Sharique, and Rembrand Koning. "Conversations and Idea Generation: Evidence from a Field Experiment." Art. 103811. Research Policy 48, no. 9 (November 2019).
- 08 May 2015
- Video
Title IX and Campus SaVE: Education and Conversation
- April 12, 2013
- Article
Conversations Can Save Companies
By: Boris Groysberg and Michael Slind
Groysberg, Boris, and Michael Slind. "Conversations Can Save Companies." Harvard Business Review (website) (April 12, 2013).
- 01 Jun 2012
- News
Leadership Is a Conversation
- 01 Apr 1997
- News
A Conversation with Dean Clark
does. You asked about advice. In fact, during one talk we had early on about the transition in leadership, he leaned back in his chair and said, "You know, if I were in your shoes, I'd change everything." What I took away from that View Details
- February 2023
- Teaching Note
SIMmersion: Simulating Crucial Conversations
By: Alison Wood Brooks and Julian Zlatev
Teaching Note for HBS Case No. 923-040.
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- 12 Apr 2013
- News
Conversations Can Save Companies
- September 2019
- Teaching Note
Difficult Conversations (A) and (B)
By: Shikhar Ghosh and Shweta Bagai
Teaching Note for HBS Nos. 820-055 and 820-056.
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- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
When our team reached out to 600 CEOs during the pandemic’s early stages to ask them about their greatest concerns, many cited communication with employees. While the right communication strategy has been critical during the pandemic, it will remain just as critical—if...
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- Teaching Interest
How to Talk Gooder in Business and Life
This is an Elective Curriculum course for HBS MBA students. People must converse effectively to achieve success in every aspect of business and life – from pitching ideas to giving feedback, brainstorming and making strategic decisions, from interviewing to firing.... View Details
- 21 Jul 2021
- News
A Conversation on Organizational Trust With Punit Renjen
- January 22, 2020
- Article
Making Honest Conversations the Norm
By: Michael Beer
Much admired companies like Boeing and Wells Fargo sacrifice their competitive advantage. Some make huge ethical blunders. As a result, shareholders suffer huge losses in value while employees, customers, and society lose trust and confidence in the institution. Based...
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Keywords:
Honesty;
Interpersonal Communication;
Framework;
Organizational Culture;
Trust;
Performance Effectiveness
Beer, Michael. "Making Honest Conversations the Norm." ChangeThis (blog) (January 22, 2020).
- 12 Oct 1999
- Research & Ideas
Women Leading Business: A New Kind of Conversation
seemed to be a different kind of conversation going on among the women. I thought it would be worthwhile to bring a group of them together to pursue these conversations further. In addition, I knew that...
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Keywords:
Re: Myra M. Hart & Cynthia A. Montgomery
- March 2014 (Revised May 2014)
- Teaching Note
The TELUS Share Conversion Proposal
By: Lucy White and Benjamin C. Esty
On February 21, 2013, TELUS announced a proposal to convert the firm's non-voting shares into voting shares on a one-to-one basis, thereby eliminating the firm's dual class structure. Shareholders were scheduled to vote on the proposal at the firm's annual general...
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Keywords:
Proxy Contest;
Proxy Battle;
Proxy Advisor;
ISS;
Glass Lewis & Co.;
Hedge Fund;
Short Selling;
Share Lending;
Telecommunications;
Voting Rights;
Empty Voting;
Equity Decoupling;
Share Unification;
Dual Class Shares;
Canada;
Exchange Ratio;
Shareholder Activism;
Shareholder Votes;
Investment Activism;
Public Equity;
Capital Structure;
Investment Return;
Corporate Governance;
Corporate Finance;
Ownership Stake;
Business and Shareholder Relations;
Valuation;
Telecommunications Industry;
Canada;
British Columbia;
United States;
New York (city, NY)
- 05 Mar 2019
- News