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- All HBS Web (99)
- Faculty Publications (13)
- Web
Topics - HBS Working Knowledge
Swaps (1) Credit (8) Crime and Corruption (40) Crisis Management (49) Cross-Cultural and Cross-Border Issues (23) Culture (7) Currency Exchange Rate (3) Currency (12) Curriculum and Courses (2) Customer Focus and Relationships (39) View Details
- 2021
- Case
Starbucks: Opposing a Local Tax to Address Homelessness while Promoting Social Justice
In 2018, the Seattle City Council unanimously voted 9-0 for a tax that would require companies whose annual revenue surpassed $20 million to pay the city $275 per employee per year. The tax money would then be used to combat homelessness in Seattle. In response,...
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Keywords:
Taxation;
City;
Welfare;
Wealth and Poverty;
Corporate Social Responsibility and Impact;
Seattle
Hoffman, Andrew J. "Starbucks: Opposing a Local Tax to Address Homelessness while Promoting Social Justice." William Davidson Institute Case 3-330-494, 2021.
- 2009
- Book
Supercorp: How Vanguard Companies Create Opportunity, Profits, Growth, and Social Good
Supercorp is based on a 3-year study involving more than 350 interviews in 20 countries to identify the leadership practices and operating methods of major companies seeking profitable growth through innovation that benefits society. For example, when the tsunami and...
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Kanter, Rosabeth M. Supercorp: How Vanguard Companies Create Opportunity, Profits, Growth, and Social Good. New York: Crown Business, 2009.
- 18 Feb 2009
- First Look
First Look: February 18, 2009
efficiency benefits of market transactions Download the paper: http://www.hbs.edu/research/pdf/09-091.pdf Leveraging Waste: Implications for Competition and Welfare (revised) Author:Deishin Lee Abstract We study the competitive and View Details
Keywords:
Martha Lagace
- 22 Jul 2002
- Research & Ideas
Is Performance-Based Pricing the Right Price for You?
services that simultaneously provide greater customer value and higher supplier profitability. We constantly strive to move elements of the relationship from the zero-sum conflict side to the win-win cooperation side to achieve business...
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- 30 Apr 2013
- First Look
First Look: April 30
and its implied elasticities are in the ballpark of a range of micro estimates. We find industrial policy subsidizing either the R&D or the continued operation of incumbents reduces growth and welfare. For example, a subsidy to incumbent R&D equivalent to 5% of...
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Sean Silverthorne
- 12 Jul 2011
- First Look
First Look: July 12
ruling was also followed by an increase in average leverage and a reduction in covenant use. Finally, we estimate the welfare implications of this change and find that firm values increased when the rules were introduced. We conclude that...
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Carmen Nobel
- 09 Oct 2001
- Research & Ideas
Driven: How Human Nature Shapes Organizations
welfare of the overall firm and to its members if less powerful participants are to follow. So far we have focused on the implications of the drives to bond and to acquire and the interplay between them. The drives to learn and to defend...
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by Paul Lawrence & Nitin Nohria
- 21 Aug 2012
- First Look
First Look: August 21
customs and port authority data on the international shipments of all U.S. publicly-traded firms, we show that firms are significantly more likely to trade with countries that have a strong resident population near their firm...
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Sean Silverthorne
- 09 Jul 2007
- Research & Ideas
Five Steps to Better Family Negotiations
acceptable outcomes in their negotiations. The negotiation space in a family business system is often extensive and typically complex, involving family members, employees, and owners of the business, and also may involve key stakeholders of the family business system...
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by John A. Davis and Deepak Malhotra
- 08 Nov 2011
- First Look
First Look: Nov. 8
Abstract In many service industries, companies compete with each other on the basis of the waiting time their customers experience, along with other strategic instruments such as the price they charge for their service. The objective of...
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Sean Silverthorne
- 23 Aug 2006
- Op-Ed
The Real Wal-Mart Effect
imposes on society by securing subsidies, driving employees toward public welfare systems, creating urban sprawl, and destroying jobs in competing operations. Thus, juxtaposing these customer savings against...
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- 12 Mar 2021
- News
My Favorite Case
entrepreneurial culture relative to its Wall Street counterparts, but competition in the investment banking industry is intensifying in 1997 due to a wave of mega-mergers. The new combined banking entities are able to offer customers a...
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- 14 Mar 2024
- Blog Post
IFC India: SELCO - Last Mile Solar Powered Energy for Rural India
expanded services to include the supply and distribution of sustainable energy through solar lighting, thermal water heaters, and inverter systems, enabling the underserved sector to receive sustainable energy at affordable costs. SELCO has gained recognition in View Details
- 12 Jun 2018
- First Look
New Research and Ideas, June 12, 2018
Milan in the late 1700s to recover the Academy’s ideas and the policies they informed. At the core of their preoccupations lay the often lethal tension among states, markets, and human welfare in an era when the three were becoming...
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Dina Gerdeman
- 23 Jul 2013
- First Look
First Look: July 23
Relationships Using CRM By: Avery, Jill, and Susan Fournier Abstract—With incidences in the 20%-25% range, the practice of firing customers has become increasingly attractive as firms try to maximize the lifetime value of their View Details
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Anna Secino
- 20 May 2008
- First Look
First Look: May 20, 2008
prescriptive suggestions for candidates to approach job negotiations as a two-level game and to minimize disadvantageous effects of gender on job negotiation outcomes. Download the paper: http://www.hbs.edu/research/pdf/08-095.pdf Optimal Life-Cycle Investing with...
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Martha Lagace
- 01 Mar 2006
- News
The Real Conflict
competing operations, driving employees toward public welfare systems, and creating urban sprawl. The savings to Wal-Mart customers appears large in relation to the surplus that it passes on to its...
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- 01 Sep 2014
- News
Case Study: Declawing the Competition
company’s mission is social responsibility: A portion of the proceeds and products is donated to animal welfare organizations. KitNipBox regularly works with artisan suppliers who create handmade products and support animal welfare....
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- 25 Aug 2009
- First Look
First Look: August 25
Working PapersAnger and Regulation Authors:Rafael Di Tella and Juan DubraNBER Working Paper Series, No. 15201, August 2009 Abstract We propose a model where voters experience an emotional cost when they observe a firm that has displayed insufficient concern for other...
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Keywords:
Martha Lagace