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- Faculty Publications (30)
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- All HBS Web (171)
- Faculty Publications (30)
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
retailing. The six myths can be classified in three groups: (1) architecture of shopper reward (size and convexity of rewards), (2) architecture of retailer rewards (sustainable profitability and horizontal...
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- 29 Jan 2013
- First Look
First Look: Jan. 29
Tarun Khanna, and Ashutosh Varshney Publication:Economic & Political Weekly Abstract It is now widely accepted that the lower castes have risen in Indian politics. Has there been a corresponding change in the economy? Using comprehensive View Details
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Sean Silverthorne
- 07 Oct 2008
- First Look
First Look: October 7, 2008
in our data set by non-negotiation organizational research reveals that more open systems assumptions increase the likelihood that a negotiation article will be cited in organizational studies, after controlling for other, previously...
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Martha Lagace
- 11 Mar 2008
- First Look
First Look: March 11, 2008
Working PapersTesting Strategy with Multiple Performance Measures Evidence from a Balanced Scorecard at Store24 Authors:Dennis Campbell, Srikant M. Datar, Susan L. Kulp, and V.G. Narayanan Abstract We analyze balanced scorecard data...
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Martha Lagace
- 01 Jun 2007
- News
Up from the Ashes
Schumpeter well. Perhaps more so than with any other economist, it is Schumpeter’s language, concepts, and intellectual architecture that business schools and businesspeople use today to define and understand what they do. Indeed, McCraw...
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- Web
Courses by Faculty Unit - Course Catalog
Spring2025 Q3Q4 3.0 Building Web 3 Businesses Scott Duke Kominers Shai Bernstein Spring2025 Q3 1.5 Business at the Base of the Pyramid (also listed under General Management) Natalia Rigol Benjamin N. Roth Fall2024 Q1Q2 3.0 The Coming of Managerial Capitalism Tom...
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- 15 Feb 2011
- First Look
First Look: Feb. 15
trades involving similar goods. It draws on archival, interview, and observational data mainly from New York state to analyze market participants' efforts to legitimize commerce and resolve a jurisdictional dispute. Building on literature...
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Sean Silverthorne
- 30 Oct 2007
- First Look
First Look: October 30, 2007
unusual organizational design. Examination of the different organizational designs, trade-offs associated with each organizational architecture as well as the accompanying implementation problems. Purchase this case:...
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Sean Silverthorne
- 06 Jun 2017
- First Look
First Look at New Research and Ideas: June 6, 2017
expert-produced knowledge, we compare bias in these two models in the context of contested knowledge, which involves subjective, unverifiable, or controversial information. Using data from Encyclopædia Britannica, authored by experts, and...
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Sean Silverthorne
- 05 Feb 2019
- First Look
New Research and Ideas, February 5, 2019
Modularity By: Baldwin, Carliss Y. Abstract— This is the first chapter in Part 3. Its purpose is to contrast the value structure of platform systems with step processes from a technological perspective. I first review the basic technical View Details
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Dina Gerdeman
- 14 Feb 2017
- First Look
First Look at New Research: February 14
order. This paper considers the operational implications of “discretionary task ordering,” defined as the task sequence resulting from an individual’s ability to select which task to complete next from a work queue. Using data from more...
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Sean Silverthorne
- 05 Sep 2007
- First Look
First Look: September 5, 2007
coevolutionary model of technological frames and the technology life cycle to explain sources of variation in the era of ferment, conditions under which a dominant design may be achieved, the underlying architecture of the era of...
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Martha Lagace
- 16 Apr 2013
- First Look
First Look: April 16
I. Norton Abstract—This research provides the first support for a possible psychological universal: human beings around the world derive emotional benefits from using their financial resources to help others (prosocial spending). In Study 1, survey View Details
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Sean Silverthorne
- 27 Mar 2007
- First Look
First Look: March 27, 2007
imminent new product and pricing plans, as well as its existing brand power, could greatly hamper AMD's growth and thwart its new initiatives—which included opening up its architecture for end users to customize and recast its brand...
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Martha Lagace
- 19 May 2009
- First Look
First Look: May 19, 2009
the United States and use this list to analyze the relationship between insider ownership and firm value. Our data have two useful features. First, since dual-class stock separates cash-flow rights from voting rights, we can separately...
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Martha Lagace
- 01 Apr 1996
- News
Technology for Learning's Sake
digital world," elaborates Upton, a Technology and Operations Management professor with a Ph.D. in industrial engineering. The current initiative began with the refitting of the School with an open architecture using Internet-based...
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by Deborah Blagg; photo by David Zadig
- Web
Print View - Course Catalog
Credits Data Science for Managers 2 Technology & Operations Management Michael Parzen Fall2024 Q2 1.5 Data Science for Managers 2 Technology & Operations Management Michael Parzen Spring2025 Q4 1.5 View Details
- 08 Feb 2011
- First Look
First Look: Feb. 8
mortality, respectively). Contrary to prediction, interdisciplinary collaboration mediates, rather than moderates, the relationship between using deliberate learning activities and workgroup performance. Thus, our data suggest that using...
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Sean Silverthorne
- 02 Aug 2011
- First Look
First Look: August 2
These four countries encompassed more than 50% of the world's population in 1910, but remarkably few of their citizens attended any school by the early twentieth century. We present new, comparable data on school inputs and outputs for...
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Sean Silverthorne
- 16 Apr 2007
- Research & Ideas
Delivering the Digital Goods: iTunes vs. Peer-to-Peer
where the product can be delivered directly online such as software, travel agencies, or media. Indeed, the digitalization of content paired with widespread adoption of broadband Internet is driving a major shift toward digital distribution. ITunes, set up as a...
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