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- All HBS Web (134)
- Faculty Publications (25)
- 03 Apr 2012
- First Look
First Look: April 3
512-004 Domino's Pizza is the world's second largest pizza company with 9,436 stores globally, 95% of which are franchised. Domino's franchisees in the U.S. market were able to purchase fresh dough, cheese, pizza toppings, and other menu...
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Carmen Nobel
- 19 Mar 2008
- Research & Ideas
Finding Success in the Middle of the Market
at least seven different store formats, from convenient Tesco Express outlets at one end of the spectrum to full assortment hypermarkets at the other. But, within all its stores, Tesco implements the same merchandising principles: Better,...
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- 11 Apr 2000
- Research & Ideas
Financial Services 24/7
them, and the notion of writing a check at the corner store to get money in a pinch suggests a scene from a Norman Rockwell painting. It is only a matter of time, online banking enthusiasts say, before the process of writing a check,...
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by Susan Young
- 01 Feb 2000
- News
Financial Services 24/7
odd to them, and the notion of writing a check at the corner store to get money in a pinch suggests a scene from a Norman Rockwell painting. It is only a matter of time, online banking enthusiasts say, before the process of writing a...
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Susan Young
- 03 Nov 2015
- First Look
November 3, 2015
that their ex post performance is lower. Download working paper: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=50032 Cheaper by the Dozen: Using Sibling Discounts at Catholic Schools to Estimate the Price Elasticity of Private School...
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Sean Silverthorne
- 19 Jul 2016
- First Look
July 19, 2016
announced that it had passed Walmart in global sales to become the biggest retail platform in the world. To add to Walmart’s woes, in the United States traditional dollar discount stores and convenience...
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Sean Silverthorne
- 01 Apr 1997
- News
Manager's Notebook
customer information. But now, conveniences such as Web browsers and "smart cards" (which today are used to store electronic money in several European markets and, in the future, could record an individual's daily transaction information)...
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Judith Ross
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
percent "thank you" discount offered on the total purchases at Tesco. The more a consumer spends in the store, the more information the store is collecting about consumer tastes and shopping...
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- 27 Apr 2010
- First Look
First Look: April 27
competitors in setting up towers but engage in a brutal competition with them in the marketplace? Purchase this case:http://cb.hbsp.harvard.edu/cb/product/110057-PDF-ENG Dollarama Inc. Andre F. PéroldHarvard Business School Case 210-041 Dollarama is the leading...
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Martha Lagace
- 19 Mar 2015
- News
Walter Salmon Remembered
grocers, drug stores, and discount stores like Costco. Peter asked me (a banker) what I thought of supermarkets accepting credit cards for groceries. I said that the grocery margins (~1%) wouldn’t support...
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- 11 Sep 2012
- First Look
First Look: September 11
by inventory shrinkage and cash shortage. Using two store-level datasets from the convenience store industry, we find that relative wages are negatively associated with employee theft after we control for each store's employee...
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Sean Silverthorne
- 01 Jan 2002
- News
Marjorie M.T. Yang (MBA '76)
to try to improve the livelihood of every member of the company." When you go into a store looking for a stylish, well-made shirt, the designer brands jump out at you-names like Hugo Boss, Tommy Hilfiger, and Ralph Lauren. So do the...
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- 30 Jan 2018
- First Look
January 30, 2018
company’s CFO, began to develop an entirely new retail model for Turkey—FILE, a discount supermarket. FILE would carry many more SKUs in larger stores and compete head-to-head with national and local...
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Sean Silverthorne
- 03 May 2016
- First Look
First Look, May 3, 2016
116-007 Dollar General Bids for Family Dollar In spring 2015, Dollar General's CEO Rick Dreiling was looking ahead to retiring at year's end but worried about ensuring continued growth for the company he had built since 2008 into a market leader in the U.S. View Details
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Sean Silverthorne
- 24 Apr 2018
- First Look
First Look at New Research and Ideas, April 24, 2018
effects, but find negative causal brand effects for discount stores on mall sales. We find that a developer is better off creating a mall in an affluent versus a populated market. Download working paper:...
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Sean Silverthorne
- 01 Mar 2004
- News
Toy Story
one was surprised. On the retail side, the large discount chains — WalMart and Target in particular — had steadily taken market share from specialty toy stores, in some cases using toys as a loss leader to pull in traffic. The ripple...
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- 21 Jul 2009
- First Look
First Look: July 21
Target's faltering performance during an economic downturn led an activist shareholder to initiate a proxy fight. Target Corporation, the second largest discount store retailer in the U.S., had competed...
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Martha Lagace
- 08 Mar 2016
- Research & Ideas
Solving an Economic Mystery Surrounding Argentina and Chile
country is home to a range of internationally competitive firms, from Falabella, the largest department store chain in Latin America, to LATAM, the largest airline group and a member of the One World Alliance. Q: Do you foresee any better...
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by Sean Silverthorne
- 19 May 2014
- Research & Ideas
Why Companies Should Compete for Your Privacy
at times in the form of subsidies. For example, Amazon provides discounts on its e-reader prices for customers who agree to receive targeted ads from Amazon and third-party sellers on their devices. Higher intensity of competition between...
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- 29 Apr 2014
- First Look
First Look: April 29
negative trend. For example, to welcome people back to its stores, J.C. Penney ran deep discount sales for Mother's Day and Veterans Day. By November 2013 the retail stores posted positive sales comparisons...
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Sean Silverthorne