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- All HBS Web (92)
- Faculty Publications (7)
- 29 Jan 2013
- First Look
First Look: Jan. 29
dimension with particular relevance in outsourcing-is the end customer for whom it is produced. The performance benefits of such customer experience remain largely unexamined. We explore this dimension of volume-based learning in a setting where doctors at an...
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Sean Silverthorne
- 23 Jan 2008
- First Look
First Look: January 23, 2008
answers to secure donations. Blonde and Blue-eyed? Globalizing Beauty, c.1945-c.1980 Author:Geoffrey Jones Periodical:Economic History Review 61, no. 1 (February 2008) Abstract This article examines the globalization of the beauty industry between 1945 and 1980. This...
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Martha Lagace
- 06 Sep 2006
- Lessons from the Classroom
Mixing Students and Scientists in the Classroom
to break through those stereotypes to establish a nuanced understanding of what makes an MBA or a scientist tick. Q: How does the course accomplish that? A: We begin by going into some depth as to what motivates a scientist, and why...
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- 01 Mar 2006
- News
Academic Cross-Pollination
way. That was fairly predictable. The goal is to break through those stereotypes to establish a nuanced understanding of what makes an MBA or a scientist tick. How does the course accomplish that? We begin by going into some depth as to...
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- 07 Feb 2012
- First Look
First Look: February 7
crises and of the response of western and central Europe to their gas dependence-I find that firms are driving these political outcomes; those firms are motivated by profits but employ sociological...
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Sean Silverthorne
- 24 Jul 2018
- First Look
New Research and Ideas, July 24, 2018
contest. Publisher's link: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=54708 June 2018 Management Science Personal and Social Usage: The Origins of Active Customers and Ways to Keep Them Engaged By: Lee, Clarence, Elie Ofek, and Thomas Steenburgh Abstract—We study...
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Dina Gerdeman
- 01 Dec 2012
- News
50 Years & Counting
men and women across the firm internalize a definition of competence and power that includes women, that makes a difference in retention and advancement." A longitudinal study of the consulting firm Deloitte...
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- 10 Mar 2009
- First Look
First Look: March 10, 2009
displays) at the fiscal year-end. Firms also engage in similar behavior following periods of poor financial performance. Furthermore, our results confirm managers' stated willingness to sacrifice long-term value in order to smooth...
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Martha Lagace
- 16 Jun 2023
- Blog Post
Actively Addressing Unconscious Bias in Recruiting
School, along with actions you can take now to make a lasting difference. What is Unconscious Bias? Unconscious or implicit bias is the term for the mental processes that cause a person to act in ways that reinforce stereotypes even when...
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All Industries
- 10 Aug 2022
- News
Skydeck Live: Stage Not Age
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes This is Dan Morrell, host of Skydeck. Susan Wilner Golden (PMD 59, 1990) had a very frustrating experience caring for her aging mother. With her background as a graduate of the HBS Program for Management...
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- 15 Sep 2020
- News
How To Make Diversity a Reality
nonprofit focused on improving urban economies, and ICV Partners, a Black-owned private equity firm focused on companies in the lower middle market. Willie Woods is cofounder, president, and managing director of ICV Partners, and in this...
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- 01 Aug 1998
- News
Spring Reunions: Milestones and Memories
the heritage my father left us," says Bertarelli, who has led the Ares-Serono Group, already strong, to even greater heights. During the last five years he has formed a management executive committee and reorganized the firm "to prepare...
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Eileen K. McCluskey
- 14 Apr 2022
- Blog Post
Trust the Process, and Trust Yourself Even More: Interview with Wellness and Empowerment Leader, Dilan Gomih (MBA 2019)
to make a bigger impact outside of the people who may or may not show up for a class.” For Gomih, the answer was business school and specifically HBS. “I joke that it's the stereotypical Nigerian thing to do to go back to school, but I...
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- 26 May 2015
- First Look
First Look: May 26
functional specialists, not general managers responsible for cross-functional integration. Three decades ago, COOs outnumbered CFOs in Fortune 500 and S&P 500 companies, but the proportions have flipped. Many CFOs are now charged with driving strategic planning in...
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Sean Silverthorne
- 10 Jun 2014
- First Look
First Look: June 10
firms in primary markets. We characterize two effects on primary market firms caused by intermediaries entering secondary markets: the "cannibalization" and "option value" effects....
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Sean Silverthorne
- 17 Jun 2013
- Research & Ideas
Advertising Symbiosis: The Key to Viral Videos
personality.” So how do firms increase the likelihood that their ads will go viral? For starters, they need to prioritize entertainment over facts and figures. To paraphrase an old campaign, these are not your father's Oldsmobile ads....
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- 16 Dec 2014
- First Look
First Look: December 16
nudge," in which people are evaluated jointly rather than separately regarding their future performance. Evaluators are more likely to focus on individual performance in joint than in separate evaluation and on group stereotypes in...
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Sean Silverthorne
- 12 Jan 2010
- First Look
First Look: Jan. 12
insurance. Employment regulations more directly tax firms making frequent labor adjustments than other labor insurance mechanisms. Venture capital and private equity investors are especially sensitive to these labor adjustment costs....
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Martha Lagace
- 12 Aug 2008
- First Look
First Look: August 12, 2008
societal stereotypes of underrepresented minorities, making knowledge intensive firms a rich environment to examine diversity initiatives and explore the dynamics that hinder retention and promotion for...
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Sean Silverthorne
- Web
Sexual Harassment - Race, Gender & Equity
looking / acting feminine enough 31% 32% 27% 22% 31% *Regions with too few alumnae residents to analyze (Africa, Oceania) are not highlighted. “[I’ve] clearly been discriminated against for my gender. I’ve been sexually harassed at work by my boss. Working in a US...
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