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- All HBS Web (71)
- Faculty Publications (10)
- 17 Nov 2020
- Research & Ideas
Why a Blended Workforce May Be Key to Lasting Competitive Advantage
approach. Getting full value from highly skilled gig workers requires more than simply hiring them. Few companies have developed cultures that accommodate transient, outside talent; few managers are adept at...
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by Joseph B. Fuller
- 19 Feb 2020
- News
Breaking the Salary Sharing Taboo
- 25 Feb 2020
- News
Q&A: William Kerr and Joseph Fuller
- April 2019 (Revised March 2020)
- Case
Handy: The Future of Work? (A)
By: Nien-hê Hsieh and Kieron Stopforth
Witnessing numerous lawsuits alleging that online platform companies misclassified workers as contractors when they were actually employees, Handy’s founders faced a series of decisions. Handy was an online platform business that enabled customers to book appointments...
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Employment;
Working Conditions;
Entrepreneurship;
Compensation and Benefits;
Internet and the Web;
Ethics;
Fairness;
Service Industry;
United States
Hsieh, Nien-hê, and Kieron Stopforth. "Handy: The Future of Work? (A)." Harvard Business School Case 319-103, April 2019. (Revised March 2020.)
- Web
Managing the Future of Work
the way that companies hire. Hiring processes are designed to find “perfect” candidates in an efficient manner, but in doing so systematically exclude several categories of qualified workers, including caregivers, veterans, the formerly incarcerated, those with...
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- Web
Podcasts - Managing the Future of Work
the OpenAI connection, responsible AI, and upskilling. ServiceNow’s Amy Regan Morehouse on workforce transformation 07 FEB 2024 | Managing the Future of Work Employers are wrestling with how to provide the resources and foster the motivation View Details
- Web
Building the On-Demand Workforce - Managing the Future of Work
Angeles Times Why Companies and Skilled Workers Are Turning to On-Demand WorkJoseph Fuller and Allison Bailey 24 Nov 2020 | HBR IdeaCast Why a Blended Workforce May Be Key to Lasting Competitive AdvantageJoseph B. Fuller 17 Nov 2020 |...
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- Web
About the Project - Managing the Future of Work
other advanced and emerging economies: Technology trends like automation and artificial intelligence Contingent workforces and the gig economy Workforce demographics and the “care economy” The middle-skills gap and View Details
- Web
Research - Managing the Future of Work
How employers' support for employees with caregiving responsibilities can benefit the organization Joseph B. Fuller OCT 2023 Report The American Opportunity Index (pdf) By: Joseph B. Fuller, Matt Sigelman, Nik Dawson, Alex Martin, and Gad Levanon Mar 2023 Report Hidden...
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- 07 Jul 2019
- HBS Case
Walmart's Workforce of the Future
private employer in the United States, with 1.5 million workers (2.2 million worldwide). But that size and dominance doesn’t make Walmart immune to pressures faced by any other retail operation. In the second-year Harvard Business School...
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Healthy Outcomes - Managing the Future of Work
Bundle Podcast Why Companies and Skilled Workers Are Turning to On-Demand WorkJoseph Fuller and Allison Bailey 24 Nov 2020 | HBR IdeaCast Why a Blended Workforce May Be Key to Lasting Competitive AdvantageJoseph B. Fuller 17 Nov 2020 |...
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- Web
Faculty & Researchers - Managing the Future of Work
related to the workforce, including the skills gap, degree inflation, care economics, the role of artificial intelligence in employment outcomes, the effectiveness of social entrepreneurs in improving education to employment outcomes, mechanisms for enhancing the...
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- Web
Finalists - New Venture Competition
their ML model and connect them to trained gig workers in developing markets. Halo Braid Yinka Ogunbiyi (MBA 2023) We reduce braiding time from hours to minutes, empowering Black salon owners to double or...
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- 19 Jan 2022
- In Practice
7 Trends to Watch in 2022
As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of new health care technologies and delivery...
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by HBS News
- 12 Jan 2022
- Podcast
Contingent to career: Kelly Services’ Peter Quigley on reinventing work and creating good jobs
In its 75 years, Kelly Services has gone from temp agency to skills broker, outsourcing firm, workforce development provider, and source of labor market research. CEO Peter Quigley discusses how employers and workers are approaching contingent work, Covid-19’s role in...
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- Web
Podcast - Managing the Future of Work
it physical or is it cognitive? And on the other dimension, we talk about the degree of labor-value-add. How high or low is it? And what you find is that the Uber and Lyfts of the world are in the physical and lower labor-value-add quadrant, whereas the high-end View Details
- 01 Mar 2023
- Podcast
Guest Appearance: Joseph Fuller on the Q Factor podcast
Managing the Future of Work co-chair and podcast co-host Joseph Fuller on AI's impact on work and hiring, the emerging gig marketplace for high-skills professionals, remote and flexible work, the importance of social skills, and more.
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- 01 Jul 2021
- Office Hours
Readers Ask: Which Companies Are Transforming Work?
compensation, how can managers motivate and promote freelancers? "Managers can motivate part-timers or gig workers in several ways. The first is to make them feel fully included in the group. The second is...
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Podcast - Managing the Future of Work
demand side—that you kept seeing adjacencies where clients were inquiring about services you didn’t currently offer? Or was it gig workers coming to you and saying, “Well, why don’t you have of a category...
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- 26 Jul 2023
- Podcast
Resilient Coders' formula for a diverse tech workforce
How durable are tech sector diversity commitments in a down cycle? Solid skills, supportive networks, and employer engagement can make the difference for workers from traditionally excluded groups. Resilient Coders Executive Director Ayanna Lott-Pollard on how it takes...
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