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- Faculty Publications (8)
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- All HBS Web (17)
- Faculty Publications (8)
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17
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- April 2023
- Article
Inattentive Inference
By: Thomas Graeber
This paper studies how people infer a state of the world from information structures that include additional, payoff-irrelevant states. For example, learning from a customer review about a product’s quality requires accounting for the reviewer’s otherwise irrelevant...
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Graeber, Thomas. "Inattentive Inference." Journal of the European Economic Association 21, no. 2 (April 2023): 560–592.
- July 2017
- Article
Inflation Expectations, Learning, and Supermarket Prices: Evidence from Survey Experiments
By: Alberto Cavallo, Guillermo Cruces and Ricardo Perez-Truglia
Information frictions play a central role in the formation of household inflation expectations, but there is no consensus about their origins. We address this question with novel evidence from survey experiments. We document two main findings. First, individuals in...
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Keywords:
Inflation Expectations;
Survey Experiment;
Rational Inattention;
Supermarkets;
Macroeconomics;
Household;
Inflation and Deflation;
Policy
Cavallo, Alberto, Guillermo Cruces, and Ricardo Perez-Truglia. "Inflation Expectations, Learning, and Supermarket Prices: Evidence from Survey Experiments." American Economic Journal: Macroeconomics 9, no. 3 (July 2017): 1–35.
- February 2018
- Article
Financial Disclosure and Market Transparency with Costly Information Processing
By: Marco Di Maggio and Marco Pagano
We study a model where some investors (“hedgers”) are bad at information processing, while others (“speculators”) have superior information-processing ability and trade purely to exploit it. The disclosure of financial information induces a trade externality: if...
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Keywords:
Financial Disclosure;
Information Processing;
Liquidity;
Market Transparency;
Rational Inattention;
Information;
Financial Liquidity;
Knowledge Use and Leverage;
Corporate Disclosure;
Financial Markets;
Investment
Di Maggio, Marco, and Marco Pagano. "Financial Disclosure and Market Transparency with Costly Information Processing." Review of Finance 22, no. 1 (February 2018): 117–153.
- 2022
- Working Paper
An Anatomy of Performance Monitoring
By: Achyuta Adhvaryu, Anant Nyshadham and Jorge Tamayo
Performance monitoring is a mainstay management tool in most organizations. Yet we still know little about whether—and why—better monitoring yields better performance in practice. To shed light on these questions, we study the introduction of a performance monitoring...
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Keywords:
Performance Monitoring;
Worker Skills;
Skill Depreciation;
Managerial Inattention;
On-the-job Training;
Productivity;
Multitasking;
Quick Serve Restaurants;
Performance Evaluation;
Employees;
Competency and Skills;
Training;
Performance Productivity;
Management;
Information Technology;
Food and Beverage Industry;
Puerto Rico
Adhvaryu, Achyuta, Anant Nyshadham, and Jorge Tamayo. "An Anatomy of Performance Monitoring." Harvard Business School Working Paper, No. 22-066, March 2022. (R&R Journal of Political Economy.)
- 06 Jun 2011
- News
Academics need to get 'down and dirty'
- 16 Feb 2021
- Working Paper Summaries
Information Avoidance and Image Concerns
- February 2024
- Article
Conveying and Detecting Listening in Live Conversation
By: Hanne Collins, Julia A. Minson, Ariella S. Kristal and Alison Wood Brooks
Across all domains of human social life, positive perceptions of conversational listening (i.e., feeling heard) predict well-being, professional success, and interpersonal flourishing. But a fundamental question remains: Are perceptions of listening accurate? Prior...
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Collins, Hanne, Julia A. Minson, Ariella S. Kristal, and Alison Wood Brooks. "Conveying and Detecting Listening in Live Conversation." Journal of Experimental Psychology: General 153, no. 2 (February 2024): 473–494.
- Research Summary
Selective Attention and Learning
What do we notice, and how does this affect what we learn? Standard economic models of learning ignore memory by assuming that we remember everything. But there is growing recognition that memory is imperfect. Further, memory imperfections do not stem from limited... View Details
Lazy Prices
QuantCon NYC 2018 Quantitative Investing Confernece - Interview Video
Using the complete history of regular quarterly and annual filings by U.S. corporations from 1995-2014,... View Details
- 2008
- Working Paper
The Artful Dodger: Answering the Wrong Question the Right Way
By: Todd Rogers and Michael I. Norton
What happens when people try to "dodge" a question they would rather not answer by answering a different question? In four online studies using paid participants, we show that listeners can fail to detect dodges when speakers answer similar—but objectively...
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Rogers, Todd, and Michael I. Norton. "The Artful Dodger: Answering the Wrong Question the Right Way." Harvard Business School Working Paper, No. 09-048, September 2008. (Revised September 2010.)
- 07 Jul 2008
- Research & Ideas
Innovation Corrupted: How Managers Can Avoid Another Enron
or fail to analyze the utter breakdown in board governance and Enron's internal controls, and the failure of credit rating agencies to blow the whistle," he says. "They also overlook the collusion of investment banks in misrepresenting the true financial...
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- 15 Sep 2021
- Research & Ideas
Don't Bring Me Down: Probing Why People Tune Out Bad News
experiment was not related to excuse-driven motives. Rather, individuals frequently avoided information for other reasons, such as inattention and laziness. Passive versus active choice Studies in behavioral economics and choice...
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Keywords:
by Kristen Senz
- 25 Sep 2009
- News
Are You Being Served?
letters, and my inattention were all forgiven by the state as it set, and reset, hearings for me. They could have said, “No day in court for you, pal. You had your chances.” But they didn’t. Why? Somewhere along the line, first in...
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- 19 Jun 2017
- News
Can Neuroscience Find You the Perfect Job?
high-performing salesmanship, right? And so then the theory behind that could be that we know that people that are somewhat inattentive tend to be more creative. So maybe that's why, because there's a creative element to the sales...
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- 05 Oct 2010
- First Look
First Look: October 5, 2010
inattentional blindness. We discuss the practical implications of our findings in the contexts of interpersonal communication and public debates. Download the paper: http://www.hbs.edu/research/pdf/09-048.pdf Cases & Course...
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Keywords:
Sean Silverthorne
- 20 Dec 2004
- Research & Ideas
How an Order Views Your Company
into the business to the day the product departs the shipping dock. The researchers encouraged businesses to think of that order as the actual customer, and watched as they routed that person here and there among departments, perhaps ignored by an View Details
Keywords:
by Sarah Jane Johnston
- 01 Oct 1996
- News
Leading In a New Era
inattention to customer feedback — led to stagnating sales and declining profits. "When I walked into this company in 1994," says Claiborne's straight-talking chairman, president, and CEO Paul Charron, "it was a $2-billion corporation...
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Keywords:
Nancy O. Perry