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- All HBS Web (401)
- Faculty Publications (189)
- 13 Jul 2010
- First Look
First Look: July 13
Review 88, nos. 7-8 (July-August 2010) An abstract is unavailable at this time. Read the Article: http://hbr.org/2010/07/are-you-ignoring-trends-that-could-shake-up-your-business/ar/1 Vision Statement: Mapping the Social Internet...
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Martha Lagace
- 09 Aug 2013
- Research & Ideas
Read All About It: Digital CEO Buys Traditional Media!
third-party retail sales might cannibalize some of Amazon's own revenues in certain product categories. Then Amazon went a step further with its Prime membership announcement, offering participants free shipping for all transactions for...
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- 01 Aug 1998
- News
A Roaring Success in the Windy City
example, Associate Professor Nancy F. Koehn facilitated a lively conversation that addressed the challenges that retailers face, the role of brands, and the importance of human capital. Alumni panelists who added their firsthand knowledge...
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- 30 Oct 2018
- First Look
New Research and Ideas, October 30, 2018
traction in these adjacent markets has been to pursue a tying strategy. For example, Microsoft pre-installed Internet Explorer into Windows, and Apple set Apple Maps as the iOS default. Policymakers have raised concerns that dominant...
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Dina Gerdeman
- 02 Jan 2012
- Research & Ideas
Most Popular Articles of 2011
Published: January 10, 2011 For retailers offering deals through the wildly popular online start-up Groupon, does the one-day publicity compensate for the deep hit to profit margins? A new working paper, "To Groupon or Not to...
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by Staff
- 30 Nov 2009
- Research & Ideas
Tracks of My Tears: Reconstructing Digital Music
or even whether to sell their products via those channels at all if online retailers impose certain bundling policies. I thought the music industry would be an ideal research setting because it is a sector strongly associated with bundled...
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- 25 Mar 2001
- Research & Ideas
Who Wants to Be an Entrepreneur? [Part II]
of enthusiasm for the Internet was just cresting. Rhyne's old-economy idea was the only nontechnology concept to make the semifinals. Her teammates moved on to other things, but she decided to try to build a business. And then began her...
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by John S. Rosenberg
- 10 May 2016
- First Look
May 10, 2016
developing world. We then discuss how survey techniques can be improved to better measure willingness to pay for urban amenities. Finally, we explain how Internet data is being used to improve the quality of city services. Publisher's...
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Carmen Nobel
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer DataUse It
more elusive than ever. A recent McKinsey study reveals that the annual churn in the wireless industry increased from 17 percent in 1995 to 32 percent in 2000. This trend holds true even in industries less susceptible to turnover. In core View Details
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by Jean Ayers
- 11 Sep 2012
- First Look
First Look: September 11
The Time for Hope," HBS No. 310-070. Purchase this case:http://hbr.org/search/313010-PDF-ENG CSN Stores William A. Sahlman and Neil TolaneyHarvard Business School Case 812-044 In March 2011, CSN Stores is a collection of nearly 200 View Details
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Sean Silverthorne
- 17 May 2016
- First Look
May 17, 2016
to materialize. In 2014, Amazon had recorded a net loss of $241 million on revenues of $89 billion, in stark contrast to China’s leading Internet player Alibaba, which reported $3.9 billion of net income on revenue of $12.3 billion. While...
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Sean Silverthorne
- 10 Mar 2009
- First Look
First Look: March 10, 2009
Alibaba Group to diversify from an international business-to-business (B2B) exchange (Alibaba.com) into a B2C and C2C exchange (Taobao.com) for Chinese retailers and consumers. In China, Taobao had managed to displace the once dominant...
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Martha Lagace
- 01 Apr 2000
- News
A Place in the Sun
Previously, Martin, at French mass retailer The Casino Group, and Giraud, at Euro Disney (with Bourguignon), had both proven their mettle as managers in turnaround situations. Martin and Giraud stress that Club Med's core business is...
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Julia Hanna and Garry Emmons
- 18 Sep 2007
- First Look
First Look: September 18, 2007
revenue-based model. Mitchell Baker, president of the Mozilla Foundation, is faced with a crucial question in the impending hours of the Firefox 1.0 launch. Firefox, the reincarnation of the Netscape Mozilla browser, has had tremendous success despite Mozilla's loss of...
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Martha Lagace
- January 2021 (Revised May 2021)
- Case
Ocado Group: Ready for the Future
By: José B. Alvarez, Damien McLoughlin and Natalie Kindred
Keywords:
Growth and Development;
Innovation and Invention;
Innovation and Management;
Innovation Strategy;
Innovation Leadership;
Strategy;
Disruption;
Disruptive Innovation;
Internet and the Web;
Consumer Behavior;
Crisis Management;
Customer Value and Value Chain;
Retail Industry;
Retail Industry;
Retail Industry;
Retail Industry;
Retail Industry;
United Kingdom;
United States;
Europe
Alvarez, José B., Damien McLoughlin, and Natalie Kindred. "Ocado Group: Ready for the Future." Harvard Business School Case 521-061, January 2021. (Revised May 2021.)
- 13 Dec 2016
- First Look
December 13, 2016
racial, gender, and other forms of bias that affect the off-line world. And in the early days of Internet commerce, the relative anonymity of transactions did make it harder for participants to discriminate. But as listings began to...
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Carmen Nobel
- 05 Jul 2011
- First Look
First Look: July 5
http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1590245 Cases & Course MaterialsBook Publishing in 2010 Stephen P. Bradley and Nancy BartlettHarvard Business School Note 711-419 Legacy book publishers wrangled with e-book View Details
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Sean Silverthorne
- 15 Feb 2011
- First Look
First Look: Feb. 15
in Internet Search Engines Authors:Benjamin Edelman and Duncan S. Gilchrist Abstract In an online experiment, we measure users' interactions with search engines, both in standard configurations and in modified versions with improved...
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Sean Silverthorne
- 04 Dec 2012
- First Look
First Look: December 4
employees in a large information technology firm. These findings have implications for research on homophily, gender relations in organizations, and formal and informal organizational structure. Exclusivity, Contingent Control Rights, and the Design of View Details
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Carmen Nobel
- 01 Sep 2016
- News
The Taxi Wars of Jakarta
prices. Incomes were soaring, and by some measures about 1,000 new cars were being added to Jakarta streets every day. Not long after his graduation in 2011, Makarim joined Germany-based e-commerce investment firm Rocket Internet as its...
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