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- Faculty Publications (16)
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- Web
Podcast - Forum for Growth & Innovation
on the tech that was changing sports. Angela Ruggiero: So when I met my business partner, Josh Walker, he came from Forrester research. So if you're familiar with Forrester, Gartner, providing that type of service for the sports industry, but built on technology, built...
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- 07 Feb 2012
- First Look
First Look: February 7
variety, process flexibility and even the path of industry evolution. We explore this relationship in the software industry. Our research takes advantage of a natural experiment, in that we observe products that fulfill the same function...
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Sean Silverthorne
- 05 Feb 2013
- First Look
First Look: Feb. 5
Infosys and its iconic co-founder, N.R. Narayana Murthy, were admired and respected for delivering excellence while conducting business in a legal, transparent, and ethical manner. It was one of the few software companies that recognized...
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Sean Silverthorne
- Web
Podcast - Managing the Future of Work
software companies and stumbled into the online learning industry in 1998 when the internet was new, which just seems so long ago, and went to work for a little company that ran out of money. We sold it to a bigger company. I was the head...
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- 06 Dec 2018
- News
Source Code
moment of saying, ‘Every banker’s going to have one of those things,’ ” she says. VisiCalc was presented on an Apple computer, and Dubinsky—not knowing the difference between hardware and software back then—saw the machine’s logo and...
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- 13 Nov 2012
- First Look
First Look: November 13
framework to identify the role of regional clusters-groups of closely related and complementary industries operating within a particular region-in regional economic performance. We exploit newly available data from the U.S. Cluster View Details
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Sean Silverthorne
- 14 Mar 2017
- First Look
First Look at New Research, March 14
BrightStar. As franchises began to sell, Sun quickly set about building scalable operations and infrastructure, including a centralized technology function and custom software for franchisees. As more and more locations opened around the...
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Sean Silverthorne
- 02 Feb 2016
- First Look
February 2, 2016
answer a reflection of a strategic weakness, or was it actually consistent with design principles established by the development team? The case seeks to expand students' view of the product development process. Traditional software...
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Sean Silverthorne
- 15 Dec 2009
- First Look
First Look: Dec. 15, 2009
competitive situations there is a one-to-one mapping between strategy and business model, which makes it difficult to separate the two notions. We show that the concepts of strategy and business model differ when there are important...
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Martha Lagace
- 10 Mar 2021
- News
Next Normal
planning, she writes: agreeing on team goals; gaining clarity on each member’s role, function, and constraints; understanding the available resources, ranging from budgets to information; and identifying shared norms that map out how...
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- 01 Jun 2007
- News
Mission Possible
experience never left Chertavian, who wrote his HBS application essay about starting a school to close what he saw as an “opportunity divide.” After HBS, Chertavian set that goal aside to cofound a successful software firm in England. By...
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- Web
Podcast - Managing the Future of Work
Managing the Future of Work Slack’s Brian Elliott: Digital-first elevates output and diversity Slack is a mainstay of remote work. But when Covid-19 hit the company behind the software had to pivot from an in-person orientation to...
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- Web
Podcast - Managing the Future of Work
Vice President and Head of [Global] Education and Training at ServiceNow, the cloud software firm. The company’s approach to training factored into its strong showing in the 2023 American Opportunity Index. The Index, produced by our...
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- Web
Podcast - Managing the Future of Work
So, we don’t have grades. We let time be the variable. And the other thing about competency-based education, it allows you to design the curriculum to directly map to competencies in the workforce. Kerr: Yeah, how do you build these...
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- 15 Dec 2015
- First Look
December 15, 2015
and bargaining tactics. Harvard Business School professor Deepak Malhotra advises negotiators to resolve process before substance, set expectations, map out the negotiation space, and control the frame. By following those steps, managers...
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Carmen Nobel
- 01 Dec 2013
- News
Curing Health Care
back-office burdens from the doctors and support staff to the company. One of the company's software services, for example, translates electronic records from its system to others (no more stuck MRIs), and lets doctors track and manage...
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- Web
Print View - Course Catalog
boosting, neural networks, unsupervised algorithms and natural language processing. As in DSM1/IDS, students will be guided through data analysis with “starter code.” In addition to the computing software R, students will gain familiarity...
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