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- All HBS Web (298)
- Faculty Publications (170)
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- All HBS Web (298)
- Faculty Publications (170)
- April 2006 (Revised December 2006)
- Case
The Barber of Buenos Aires: Argentina's Debt Renegotiation
By: Noel Maurer and Aldo Musacchio
Tells the story of Argentina's aggressive strategy for renegotiating its sovereign debt from 2003 to 2005. Most creditors accepted the offer to swap their debt for new securities worth 35 cents on the dollar, with no recognition of all past-due interest. Many holdouts,...
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Keywords:
Private Sector;
Borrowing and Debt;
Insolvency and Bankruptcy;
International Finance;
Foreign Direct Investment;
Sovereign Finance;
Government and Politics;
Negotiation Tactics;
Outcome or Result;
Situation or Environment;
Argentina
Maurer, Noel, and Aldo Musacchio. "The Barber of Buenos Aires: Argentina's Debt Renegotiation." Harvard Business School Case 706-034, April 2006. (Revised December 2006.)
- November 2022
- Case
Arcos Dorados’ Quest for the Digitalization of Last-Mile Delivery in Colombia
By: Jorge Tamayo, Jenyfeer Martinez Buitrago and Mariana Cal
In 2018, Francisco Staton, Managing Director of Arcos Dorados in Colombia had to decide on the company’s strategy to expand its food ordering and delivery business in the country. Arcos Dorados stood as McDonald’s largest independent franchisee, and Colombia was one of...
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Keywords:
Digital Transformation;
Delivery;
McDonald's;
Latin America;
Quick Serve Restaurants;
QSR;
Transformation;
Decision Making;
Decision Choices and Conditions;
Global Strategy;
Technological Innovation;
Growth and Development Strategy;
Agreements and Arrangements;
Negotiation Tactics;
Logistics;
Service Delivery;
Organizational Culture;
Performance Improvement;
Partners and Partnerships;
Strategy;
Food and Beverage Industry;
Latin America;
South America;
Colombia
Tamayo, Jorge, Jenyfeer Martinez Buitrago, and Mariana Cal. "Arcos Dorados’ Quest for the Digitalization of Last-Mile Delivery in Colombia." Harvard Business School Case 723-395, November 2022.
- 04 Jan 2012
- First Look
First Look: January 4
variables rather than givens for the analysis. Beyond identifying and specifying parties and fronts, negotiation campaign analysis and design calls for assessing interdependencies among fronts, deciding on separation v. combination of...
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Keywords:
Carmen Nobel
- November 2022
- Supplement
Arcos Dorados’ Quest for the Digitalization of Last-Mile Delivery in Colombia (B)
By: Jorge Tamayo, Jenyfeer Martinez Buitrago and Mariana Cal
In 2020, Francisco Staton, president of Arcos Dorados’ Caribbean Division, and Héctor Orozco, Managing Director of Arcos Dorados Colombia, were looking into Arcos Dorados’ options to consolidate its food delivery service in Colombia. This time the matter at hand hinged...
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Keywords:
Transformation;
Decision Making;
Decision Choices and Conditions;
Global Strategy;
Technological Innovation;
Growth and Development Strategy;
Agreements and Arrangements;
Negotiation Tactics;
Logistics;
Service Delivery;
Organizational Culture;
Performance Improvement;
Partners and Partnerships;
Strategy;
Food and Beverage Industry;
Latin America;
South America;
Colombia
Tamayo, Jorge, Jenyfeer Martinez Buitrago, and Mariana Cal. "Arcos Dorados’ Quest for the Digitalization of Last-Mile Delivery in Colombia (B)." Harvard Business School Supplement 723-396, November 2022.
- 03 Oct 2005
- What Do You Think?
What’s the Future of Globally Organized Labor?
competency and its ability to move up the value chain that will allow it to share the positive gains. If labor tries the old tactic of strikes, management will just outsource the staff from somewhere else ... " Globally organized...
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by James Heskett
- 17 Mar 2022
- Research & Ideas
Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’
stick with recyclable plastic due to a lack of viable alternatives, the company did its best to negotiate the interests of investors, end consumers, supermarkets, and the environment. And judging from the company’s overall social and...
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by Ranjay Gulati
- 27 May 2014
- First Look
First Look: May 27
principles. In particular, I show how Google used these tactics to enter numerous markets, to compel usage of its services, and often to dominate competing offerings. I explore the technical and commercial implementations of these...
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Keywords:
Sean Silverthorne
- 21 Oct 2008
- First Look
First Look: October 21, 2008
relationships, communication, time, autonomy, face, etc.) and different negotiation styles created challenges along with the business and strategic issues. The (A) case sets up the negotiations, highlights issue impasses, explores...
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Martha Lagace
- 19 Dec 2011
- Research & Ideas
Climbing the Great Wall of Trust
In recent conversations with US executives doing business in China, Harvard Business School Assistant Professor Roy Y.J. Chua heard about a new trend. In an East Asian version of cutting deals on the golf course, Chinese executives often take partners to teahouses to...
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by Michael Blanding
- 05 Feb 2008
- First Look
First Look: February 5, 2008
penetrated the field of negotiation and then presents a framework for bridging the gap between these two literatures. The paper notes that one of the reasons for its limited impact on negotiation research is...
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Keywords:
Martha Lagace
- 01 Dec 2017
- News
Alumni and Faculty Books for December 2017
as a negotiator have escaped systematic analysis. While specific cases have been examined in depth, no serious cross-cutting study of Kissinger’s overall approach has extracted its lessons for today’s negotiators. We have extensively...
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- 04 Dec 2012
- First Look
First Look: December 4
Law Review 126, no. 4 (forthcoming).18-23: (February 2013) Abstract Roger Fisher's career and writings not only offer lessons about negotiation but also about how an academic, especially in a professional school such as law or business,...
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Keywords:
Carmen Nobel
- 01 Oct 1996
- News
Leading In a New Era
negotiations are the two most pressing challenges in his industry. Carty, Charron, and Harad — all chiefs of their organizations (Carty reports directly to AMR chairman Robert Crandall) less than two years — have an exciting opportunity...
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Nancy O. Perry
- 01 Mar 2016
- News
Alumni and Faculty Books for March 2016
strategy necessary for people to begin the hard work of extracting that wedge. This book helps readers become aware when wedging is happening to them, illustrates what wedging tactics look like, and provides alternative ways to think...
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- 22 Apr 2008
- First Look
First Look: April 22, 2008
be destroyed by disruptive ones. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=698018 Wyoff and China-LuQuan: Negotiating a Joint Venture (A) Harvard Business School Case 908-046 Through stalled joint...
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Keywords:
Martha Lagace
- 03 Aug 2010
- First Look
First Look: August 3
respect to Genentech, the pros and cons of merging the two companies with different cultures, the value of Genentech, and the tactics of a hostile tender offer. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/210040-PDF-ENG...
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Martha Lagace
- 29 Sep 2009
- First Look
First Look: September 29
Strategies to Fight Ad-sponsored Rivals Authors:Ramon Casadesus-Masanell and Feng Zhu Abstract We analyze the optimal strategy of a high-quality incumbent that faces a low-quality ad-sponsored competitor. In addition to competing through adjustments of View Details
Keywords:
Martha Lagace
- 12 Jul 2016
- First Look
July 12, 2016
on preventing them. She outlines five tactics that research has shown to be effective: encourage reciprocity. You can build trust and prompt other parties to disclose strategic information by sharing information yourself. Ask the right...
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Keywords:
Sean Silverthorne
- Web
Print View - Course Catalog
roles. Course Content and Organization Throughout this course, a central theme is how to deal with difficult negotiators and genuinely hard negotiations in many different settings. Different aspects of...
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- 20 Dec 2016
- First Look
December 20, 2016
high-skilled migration. We highlight some key recent findings and outline major gaps that we hope will be tackled in the near future. Download working paper: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=51997 Henry Kissinger: View Details
Keywords:
Carmen Nobel