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Show Results For
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All HBS Web
(627)
- People (3)
- News (204)
- Research (287)
- Multimedia (3)
- Faculty Publications (40)
- 26 Jul 2022
- Research & Ideas
Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews
There’s a saying in hospitality: The customer is always right. In fact, customers might be more influential than ever, according to a study of online restaurant reviews. Yelp, the website where consumers share their service experiences,...
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- 28 Jul 2020
- Research & Ideas
Racism and Digital Design: How Online Platforms Can Thwart Discrimination
Having uncovered the scope of discrimination taking place against Black guests and hosts on Airbnb, researcher Michael Luca and his colleagues put together a toolkit to aid managers in recognizing and mitigating discrimination on online...
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- 22 Apr 2014
HBS Health Care Webinar
This online information session will highlight the resources at HBS for students interested in pursuing a career in Health Care. There will be a brief presentation followed by a student panel discussion. Registration is required.
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- 01 Dec 2004
- News
Ideas: Faculty Research Online
What Drives Supply Chain Behavior? Surprise! Managers are not always rational decision-makers. In this interview, Assistant Professor Noel Watson and Rogelio Oliva discuss how human behavior affects supply chain coordination. Health Care...
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- 05 Dec 2019
- Blog Post
Addressing Unmet Needs in Health Care Using an MBA
No one can convey the impact of an MBA from Harvard Business School better than our alumni. And, when it comes to a career health care, there are a multitude of paths that one can choose. From care delivery and insurance to life sciences...
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- 07 Aug 2009
- What Do You Think?
Why Can’t Americans Get Health Care Right?
Summing Up Does U.S. health care need more pull or push? There are clear symptoms that something is wrong with U.S. health care. In Edward Hare's words, "It's making us uncompetitive and turning us against each other." In this...
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- 01 Jun 2016
- News
Taking Care of Business
favorites” online and at the April finals on campus. Here, we check in with three previous NVC winners to find out what’s new. Krishna Mahesh (MBA 2005) became aware of the low quality (and low supply) of hospital beds in India when his...
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Keywords:
Julia Hanna
- 28 Feb 2013
- Working Paper Summaries
Do Display Ads Influence Search? Attribution and Dynamics in Online Advertising
- March 2015 (Revised December 2016)
- Case
American Well: The DTC Decision
By: Elie Ofek and Natalie Kindred
In late 2013, telehealth company American Well, which developed a digital platform that allowed patients to conduct online medical consultations with physicians, is considering pursuing a direct-to-consumer (DTC) strategy. Founded in 2006, American Well had, to date,...
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Keywords:
Health Care;
Telehealth;
Telemedicine;
American Well;
Schoenberg;
Boston;
Israel;
Technology;
Online Care;
Direct-to-consumer;
DTC;
Health Insurance;
Affordable Care Act;
Health Care Reform;
Accountable Care Organizations;
Technology Change;
Innovation & Entrepreneurship;
Digital Marketing;
Strategy;
Competition;
Information Technology;
Marketing;
Technological Innovation;
Technology Adoption;
Entrepreneurship;
Marketing Strategy;
Health Industry;
Technology Industry;
Boston;
Massachusetts;
United States;
Israel
Ofek, Elie, and Natalie Kindred. "American Well: The DTC Decision." Harvard Business School Case 515-032, March 2015. (Revised December 2016.)
- 05 Dec 2008
- News
Friday Interview: Consumer-Driven Health Care
- 26 Jun 2000
- Research & Ideas
What’s an Internet Business Model? Ask a Health Care Professional
panelists went on to describe could not claim that ideal framework, the projects they described did identify niches and illuminate business issues that are already reshaping the health care field. Daniel D. Moriarty, Assistant Provost and...
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- 24 Apr 2014
- News
Student turns family health crisis into online solution
CareSolver, is an online health care service platform that offers families customized care guides as well as educational material and resources. The goal is to help caregivers...
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- 20 Feb 2014
- News
Online Patient Reviews: 6 Strategies For Doctors
- Web
Online - Institute for the Study of Business in Global Society
Courses Online Big Data for Social Good Harvard University Professor Raj Chetty Global Business Professor Forest L. Reinhardt Health Care Economics Harvard Medical School Professor Michael E. Chernew...
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- 14 Nov 2023
- Research & Ideas
The Network Effect: Why Companies Should Care About Employees’ LinkedIn Connections
forming tangible real-world connections than it is a clarion call for employees to flock to professional online network sites. It’s just that data from social media offer unique opportunities to measure and study how networks form and to...
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Keywords:
by Ben Rand
- 07 Apr 2022
- Research & Ideas
Giving Back: Consumers Care More About How Companies Donate Than How Much
giving campaign was manipulated, consumers continued to prefer the brand they felt gave a larger percentage of profits to those giving a larger sum of money. In that study, shoppers considering an online purchase were told that Brand X...
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by Pamela Reynolds
- Web
Strategy for Health Care Delivery - Institute For Strategy And Competitiveness
HBS ISC Health Care Health Care Value-Based Health Care Health Care Courses Fast Facts Health Care Courses Health...
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- Web
Value Measurement for Health Care - Institute For Strategy And Competitiveness
HBS ISC Health Care Health Care Value-Based Health Care Health Care Courses Fast Facts Health Care Courses Health...
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- 20 Jul 2020
- News
Responding to Racism Amid a Pandemic; LGBT Alumni Take Pride Celebration Online
Clubs News Clubs News Webinars Connect Black Alumni Taking Leadership in Turbulent Times Against the backdrop of a global pandemic, a shaky economy, and racial unrest across the country, the HBS African-American Alumni Association (HBSAAA) has quickly developed a...
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Keywords:
Margie Kelley