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- Faculty Publications (135)
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- All HBS Web (356)
- Faculty Publications (135)
- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
handwashing. Motivated by scholarship that suggests handwashing is habitual, we design, implement, and analyze a randomized field experiment aimed to test the main predictions of the rational addiction...
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by Sean Silverthorne
- 10 Jul 2018
- First Look
New Research and Ideas, July 10, 2018
Performance? By: Chatterji, Aaron, Solene Delecourt, Sharique Hasan, and Rembrand Koning Abstract—Why do some entrepreneurs thrive while others fail? We explore whether the advice entrepreneurs receive about people management influences their firm’s performance. We...
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Dina Gerdeman
- 20 Aug 2013
- First Look
First Look: August 20
problems, hence the potential improvements from our framework come at essentially limited extra computational cost. We perform numerical experiments drawn from three di erent application areas (portfolio optimization, inventory...
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Anna Secino
- 11 Oct 2016
- First Look
October 11, 2016
shed light on the effectiveness of paid search, we design and analyze a large-scale field experiment on the review platform Yelp.com. The experiment consists of roughly 18,000 restaurants and 24 million...
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Sean Silverthorne
- 21 Jan 2014
- First Look
First Look: January 21
Publications August 2013 Journal of Economic Behavior & Organization Awards Unbundled: Evidence from a Natural Field Experiment By: Ashraf, Nava, Oriana Bandiera, and Scott Lee Abstract—Organizations often use non-monetary awards to...
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Sean Silverthorne
- 09 Dec 2014
- First Look
First Look: December 9
experiment and their interactions can make it difficult to determine cause-and-effect relationships. Choosing the right sample size is important. How can we ensure reliable results? Randomized field trials,...
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Sean Silverthorne
- 27 Jun 2017
- First Look
First Look at New Research and Ideas, June 27
Policy Experiment By: Alfaro, Laura, Anusha Chari, and Fabio Kanczuk Abstract—Emerging-market governments adopted capital control taxes to manage the massive surge in foreign capital inflows in the aftermath of the global financial...
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Sean Silverthorne
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
Good and bad service experiences die hard. Who can forget the hotel receptionist who went above and beyond the call of duty to accommodate a last-minute change in travel plans in contrast to the sulky server at an expensive restaurant who...
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- 11 Aug 2014
- HBS Case
The Business of Behavioral Economics
of these principles with individuals, can they be used by companies to help employees meet their health and other goals? Norton has been experimenting with one behavioral economic principle—social norming—in order to test incentives for...
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- 15 Feb 2011
- First Look
First Look: Feb. 15
(forthcoming) Abstract Researchers have documented many cases in which individuals rationalize their regrettable actions. Four experiments examine situations in which participants go beyond merely explaining away their misconduct to...
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Sean Silverthorne
- 22 Feb 2022
- News
March 2022 Alumni and Faculty Books
Change, and Making Good Things Happen By Zoe Chance (DBA 2011) Random House You were born influential. But then you were taught to suppress that power, follow the rules, wait your turn, not make waves. Yale professor Zoe Chance will show...
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- 07 Feb 2012
- First Look
First Look: February 7
we measure users' interactions with search engines, both in standard configurations and in modified versions with clearer labels identifying search engine advertisements. In particular, for a random subset of users, we change...
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Sean Silverthorne
- 31 Mar 2009
- First Look
First Look: March 31, 2009
Farmers may grow crops for local consumption despite more profitable export options. DrumNet, a Kenyan NGO that helps small farmers adopt and market export crops, conducted a randomized trial to evaluate its impact. DrumNet services...
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Martha Lagace
- 03 Nov 2015
- First Look
November 3, 2015
the performance effects of those choices. We find that, on average, deviations lead to slower read times. Doctors tend to deviate more with experience and when they have more variety within their queue. Interestingly, deviations tend to...
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Sean Silverthorne
- 10 May 2011
- First Look
First Look: May 10
simulated whether DPD or NEAD chains would produce more transplants when chain segment length was limited to three transplants and reported that DPD performed at least as well as NEAD chains. As this contrasts with the experience of...
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Sean Silverthorne
- 27 May 2009
- First Look
First Look: May 27, 2009
foreclosure discounts appear to be related to the threat of vandalism in low-priced neighborhoods. After aggregating to the zip-code level and controlling for regional price trends, the prices of forced sales are mean-reverting, while the prices of unforced sales are...
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Martha Lagace
- 04 Sep 2018
- First Look
New Research and Ideas, September 4, 2018
with a warm communication style, both in a field experiment (Study 2) and in a laboratory experiment (Study 3). This was driven by the fact that offers delivered in tough language elicited more favorable...
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Dina Gerdeman
- 26 Sep 2017
- First Look
First Look at New Research and Ideas, September 26, 2017
motivation. Should bonuses be tied to quotas or should they be given unconditionally? Is it better to use bonuses as a reward or as punishment? A randomized field experiment at a large Indian company...
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Sean Silverthorne
- 10 Mar 2009
- First Look
First Look: March 10, 2009
SSRN Download Counts? Authors: Benjamin Edelman and Ian Larkin Abstract We use a unique database of every SSRN paper download over the course of seven years, along with detailed resume data on a random sample of SSRN authors, to examine...
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Martha Lagace
- 30 Nov 2009
- Research & Ideas
Tracks of My Tears: Reconstructing Digital Music
albums—and because it is among the sectors most strongly affected by digital technology. So I reached out to Nielsen SoundScan, the company that tracks recorded-music sales in North America, to obtain data for a random sample of over 200...
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