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- Faculty Publications (14)
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- All HBS Web (112)
- Faculty Publications (14)
- 01 Nov 2011
- First Look
First Look: Nov. 1
online discount vouchers, a new marketing tool that offers consumers large discounts when they prepay for participating merchants' goods and services. Within a model of repeat experience good purchase, we examine two mechanisms by which a...
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Sean Silverthorne
- 05 Jun 2018
- First Look
New Research and Ideas, June 5, 2018
to join a syndicate that will fulfill the contract. We model syndicated markets as a repeated extensive form game and show that standard intuitions from industrial organization can be reversed: collusion may become easier as market...
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Dina Gerdeman
- 08 Oct 2013
- First Look
First Look: October 8
harder-even in the absence of repeated interactions or strategic career concerns. In a field experiment with 266 employees, we show that paying above-market wages, per se, does not have an effect on effort. However, structuring a portion...
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Sean Silverthorne
- 11 Mar 2014
- First Look
First Look: March 11
consumers large discounts when they prepay for participating firms' goods and services. Within a model of repeat experience good purchase, we examine two mechanisms by which a discount voucher service can benefit affiliated firms: price...
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Sean Silverthorne
- 25 Jul 2005
- Research & Ideas
An Organization Your Customers Understand
customer but every entity that interacts with you in a significant manner."3 This claim is repeated in the book The Customer Is CEO, which defines a customer as "the recipient of any kind of product or service provided by an...
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by Robert Simons
- 04 Sep 2019
- News
Deep Dive
acquire a submersible capable of diving these unexplored depths. Vescovo considered purchasing Cameron’s submersible, the Deepsea Challenger, but determined that the experimental vehicle would require too many updates to reliably allow...
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- 09 Jan 2006
- Research & Ideas
Rebuilding Commercial Real Estate
time MBAs pile into a field, it's a good contrarian indicator. Gallows humor aside, market pros see parallels, but no repeat of the 1989 crash. That optimism rests on the knowledge that the industry today bears little resemblance to the...
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- 06 Feb 2018
- First Look
First Look at New Research and Ideas: February 6, 2018
contracts are structured as a repeated tournament with no carryover of performance across periods, we predict and find that workers subject to implicit rewards (penalties) exhibit performance reactions that counterbalance those of workers...
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- 02 Jul 2015
- Op-Ed
The Future of the Greek Economy
their salaries, and businesses to purchase products from their suppliers. But there is a right way forward to secure the country's membership in the Eurozone. Regardless of what many of Tsipras's critics say, more than 70% of Greek...
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- 15 Sep 2009
- First Look
First Look: September 15
under risk), one-shot decisions from experience, and repeated decisions from experience. Each competition was based on two experimental datasets: an estimation dataset and a competition dataset. The studies that generated the two datasets...
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Martha Lagace
- 01 Dec 2015
- News
Golden State of Mind
Tim Draper (MBA 1984) tells 30 students assembled poolside at Draper University, a seven-week entrepreneurship boot camp targeting 18- to 28-year-olds that he launched in 2012 after purchasing and renovating the vintage 1926 Benjamin...
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Julia Hanna
- 01 Mar 2009
- News
Your Taxi Is Waiting
addition, Linear offered seasonal scheduled services, sold on a per-seat basis, between Nantucket, Boston, and New York City, and between Washington, D.C., and the Outer Banks of North Carolina. By 2007, Linear had six Caravans in its hangar and counted 1,200 customers...
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- 08 Apr 2014
- First Look
First Look: April 8
Matthew, and Michael Ewens Abstract—This paper investigates whether individual venture capitalists have repeatable investment skill and to what extent their skill is impacted by the VC firm where they work. We examine a unique dataset...
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Sean Silverthorne
- 01 Jun 2004
- News
Luxe Redux
not-so-new phenomenon. Simply put, it’s the act of buying things to make us feel better. Part of the experience is finding and purchasing that just-right something, but an equally important component is the thrill of the chase — the...
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- 01 Jun 2020
- News
Meal Plan
Image by John Ritter In 2019, US restaurants topped $860 billion in revenues; prior to COVID-19, Americans spent more for food away from home than food purchased for at-home consumption, whether it be a pitstop at fast food drive-through,...
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- 01 Mar 2007
- News
The Winning Season
borrowing DeWitt’s uniform for Eddie Gaedel, a 3-foot, 7-inch circus performer added to the lineup as a pinch hitter. League officials changed the rules to prevent a repeat of the stunt — Gaedel walked on four pitches — but DeWitt’s...
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- 17 Oct 2017
- First Look
First Look at New Research and Ideas, October 17, 2017
is associated with higher employee departure rates in stores where the manager is likely to be more informed than headquarters (stores that serve repeat customers or customers with atypical demographic characteristics relative to...
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Sean Silverthorne
- 25 Mar 2001
- Research & Ideas
Who Wants to Be an Entrepreneur? [Part II]
their children's or relatives' college educations. The business would require a huge technology infrastructure, to capture millions of consumers' purchases and to direct company rebates on their spending (for credit-card and telephone...
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by John S. Rosenberg
- 01 Jun 1998
- News
Diversity and Community
at IBM? What can be done to maximize your group's productivity? What should IBM be doing to maximize the pursuit of business opportunities, based on the purchasing decisions of the customers you deal with? What should IBM be doing to help...
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Garry Emmons
- 29 Jan 2008
- First Look
First Look: January 29, 2008
to receive favorable loan terms. First, bank relationships formed through repeated transactions reduce inefficiencies from information asymmetry between the lender and the leveraged buyout firm. Second, banks price loans to cross-sell...
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Martha Lagace