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- All HBS Web (141)
- Faculty Publications (25)
- 28 Jul 2015
- First Look
First Look: July 28, 2015
credibility of these reviews is fundamentally undermined when businesses commit review fraud, creating fake reviews for themselves or their competitors. We investigate the economic incentives to commit review fraud on the popular review...
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Carmen Nobel
- 23 Jul 2013
- First Look
First Look: July 23
and Yelp Review Fraud By: Luca, Michael, and Georgios Zervas Abstract—Review sites have become increasingly important sources of information for consumers. Because these reviews affect sales, businesses have the incentive to game the...
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Anna Secino
- 30 May 2005
- Research & Ideas
Six Steps for Making Your Threat Credible
made its threat credible. This may be more than enough of an incentive for you to decide not to bid after all. As the CEO's strategy illustrates, increasing the costs you will incur by not following through on your threats can persuade...
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by Deepak Malhotra
- 26 Feb 2008
- First Look
First Look: February 26, 2008
about the tools and tactics for transforming organizations. Purchase this note: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=908028 PublicationsNonfinancial Performance Measures and Promotion-Based Incentives...
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Martha Lagace
- Research Summary
The Institutional Foundations of Lending: Indirect Regulation and State-Building
The Institutional Foundations of Lending: Indirect Regulation and State-Building makes two main theoretical contributions to the scholarship on credit markets and institutional development. First, the book demonstrates that opportunistic lenders can take...
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- 13 Mar 2023
- Research & Ideas
The Power of Personal Connections: How Shared Experiences Boost Performance
Professor of Medicine at Harvard Medical School. So, what does the connection between patient outcomes and physician relationships mean for business? It shows how personal connections and trust can improve performance, more so than View Details
- Web
Topics - HBS Working Knowledge
Mobile Technology (8) Money (4) Monopoly (6) Moral Sensibility (23) Motivation and Incentives (146) Multi-Sided Platforms (5) Multinational Firms and Management (10) Music Entertainment (2) National Security (8) Nationality (2) Natural...
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- 01 Oct 2001
- Research & Ideas
How To Make Restructuring Work for Your Company
break up the airline and lay off thousands of employees if a consensual agreement could not be reached. Management made the threat real by developing an actual restructuring plan, containing detailed financial projections and valuations. Moreover, United's CEO at the...
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by Stuart C. Gilson
- 04 Aug 2003
- Research & Ideas
Shackleton: An Entrepreneur of Survival
"Entrepreneurship is the relentless pursuit of opportunity without regard to resources currently controlled." That's a great definition, and it was true of Shackleton when his objective was to walk across Antarctica. He had to pursue opportunity. He had no...
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by Martha Lagace
- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
four-drive ecosystem Acquire/Achieve On the organizational level this drive is usually met through the compensation and rewards system. Best practices include: Pay as well as competitors. There can be exceptions; the need to acquire applies to intangibles as well....
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by Boris Groysberg and Robin Abrahams
- 06 Mar 2012
- First Look
First Look: March 6
performance is controversial and the empirical evidence is mixed. High pay dispersion may act as an extra incentive for employees' effort or it may reduce motivation and team cohesiveness. These effects can also coexist and the prevalence...
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Sean Silverthorne
- 09 Oct 2001
- Research & Ideas
Driven: How Human Nature Shapes Organizations
example, offering large financial incentives to the winners of intergroup contests would predictably pull these relationships into cutthroat competition. In addition, in an effort to keep the competition from becoming cutthroat or the...
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by Paul Lawrence & Nitin Nohria
- 26 Mar 2018
- Research & Ideas
To Motivate Employees, Give an Unexpected Bonus (or Penalty)
organization. “If you feel you are being given a little more that you thought you would earn, then you tend to go above and beyond to restore this balance” Incentive mechanisms to motivate employees can take many forms, whether it’s...
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- 12 Aug 2019
- Research & Ideas
How Scale Changes a Manager's Responsibilities
to decide how. Your job is to make the desired outcomes clear. Outcomes are not just financial either–everything from the culture of your company, the reputation of your products and services, and your brand is for you to make clear. As a...
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by Julia Austin
- 28 May 2019
- Research & Ideas
Investor Lawsuits Against Auditors Are Falling, and That's Bad News for Capital Markets
reputation. Investors trust that they will provide effective monitoring, and auditors exist because of that trust. But the audit firms are large organizations and the work is complex. Mistakes happen and cause us to lose that trust. The complement to View Details
- 10 Apr 2014
- Research & Ideas
John Kotter’s Plan to Accelerate Your Business
years, the company reported it had hastened the creation of partnerships by 55 percent, grew sales by 44 percent, boosted operating income by 300 percent, increased market cap 155 percent to over $10 billion, and enhanced its reputation...
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by Kim Girard
- February 2016 (Revised February 2017)
- Case
Greening Walmart: Progress and Controversy
By: Rebecca Henderson and James Weber
In 2005, Walmart, the world’s largest retailer, launched a sustainability initiative aimed at reducing waste and making the company more environmentally and socially conscious. By 2015, the company had made progress on multiple dimensions: energy efficiency in its...
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Sustainability;
Organizational Change and Adaptation;
Business or Company Management;
Motivation and Incentives;
Reputation;
Environmental Sustainability;
Retail Industry;
United States
Henderson, Rebecca, and James Weber. "Greening Walmart: Progress and Controversy." Harvard Business School Case 316-042, February 2016. (Revised February 2017.)
- 01 Jun 2015
- Research & Ideas
The Surprising Benefits of Oversharing
research studies by Harvard Business School faculty explore this brave new world of "oversharing" — asking what it means to organizations and to reputation when we decide to buck the trend and keep personal information, well,...
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by Michael Blanding
- Research Summary
Mastering Strategy Execution
By: Robert Simons
Professor Robert Simons’ research encompasses three areas of management accountability that are the foundation for successful strategy execution: organization design, performance measurement and control, and risk management. In addition, Simons is interested in the... View Details
- 16 Jan 2006
- Research & Ideas
Adam Smith, Behavioral Economist?
opposite is true. For example, we trust managers to carry out the interests of shareholders: We can build contracts to align manager incentives with those of shareholders, but we are never able to completely contract on all the things we...
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by Ann Cullen