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- All HBS Web (394)
- Faculty Publications (90)
- 01 Mar 2009
- News
Model Patient
care, access will become more difficult, and existing suppliers will raise their prices.” With her years of work on consumer-driven health care, Herzlinger argues that no reform can succeed unless it centers on the consumer’s needs and concerns. She has been...
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- 01 Dec 2000
- News
Opening Doors: Inside the World of Museum Management
getting people in the door of a museum has intensified. Admission fees and retail income from gift shops and food sales can have a significant impact on the museum as a whole. Because the Smithsonian's NMNH is located in the heart of one...
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- 12 Apr 2016
- First Look
April 12, 2016
"the right environment" to promote accountability and head off future disasters. The corporate leaders we have interviewed say that culture isn't something you "fix." Rather cultural change is what you get after you've...
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Sean Silverthorne
- 12 Sep 2006
- First Look
First Look: September 12, 2006
Working PapersHow Does Foreign Direct Investment Promote Economic Growth? Exploring the Effects of Financial Markets on Linkages Authors:Laura Alfaro, Areendam Chanda, Sebnem Kalemli-Ozcan, and Selin Sayek. Abstract The empirical...
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Sean Silverthorne
- 19 Jun 2012
- First Look
First Look: June 19
model that makes sense for retail operators without subsidy. Using a franchising model that relies on seasoned local entrepreneurs, communication technology that monitors flows and quality, payment technology that takes cash out of the...
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Sean Silverthorne
- 16 May 2017
- First Look
First Look at New Ideas and Research, May 16
Performance By: Li, Shelley Xin, and Tatiana Sandino Abstract—Many service organizations empower frontline employees to experiment with different ways to meet diverse customer needs across different locations. We conducted a field experiment in a View Details
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Re: Multiple Faculty
- 04 Dec 2012
- First Look
First Look: December 4
are incompatible mediated the relationship between ambient cultural disharmony and creativity. Alternative mechanisms such as negative affect and cognitive disruption were not viable mediators. Although ambient cultural disharmony disrupted creativity, ambient cultural...
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Carmen Nobel
- 04 Oct 2016
- First Look
October 4, 2016
https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=51680 forthcoming Journal of Financial Economics What Do Measures of Real-Time Corporate Sales Tell Us About Earnings Surprises and Post-announcement Returns? By: Froot, Kenneth A., Namho Kang, Gideon Ozik, and Ronnie...
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- 23 Aug 2004
- Research & Ideas
Strategy for Small Fish
departments easily embracing the Web. In the software industry, for example, we have witnessed how the emergence of loosely coupled interfaces has enabled the majority of application companies to leverage multiple platforms. The same is true in the semiconductor and...
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by Marco Iansiti & Roy Levien
- 06 Jun 2017
- First Look
First Look at New Research and Ideas: June 6, 2017
understanding the lack of diversity in entrepreneurship and the venture capital industry. Download working paper: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=52704 Cellophane, the New Visuality, and the Creation of Self-Service Food View Details
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Sean Silverthorne
- 23 Oct 2018
- First Look
New Research and Ideas, October 23, 2018
By: Deller, Carolyn, and Tatiana Sandino Abstract—Using retail chain data, we study the effects of a tournament incentive plan based primarily on objective performance, but incorporating managerial discretion in the selection of winners....
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Dina Gerdeman
- 22 Mar 2016
- First Look
March 22, 2016
pursuing an aggressive strategy of acquisitions over the last several years. End-market consolidation in the retail space has driven vertical integration in the extremely competitive fresh tomato business, where farm gate prices have not...
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Sean Silverthorne
- 01 Mar 2010
- News
Lords of Strategy
analytic engines to more aspects of what workers are doing, slicing the data ever finer — IBM modeling individual employees, retailers using so-called human-capital management systems to time even the smallest task and to schedule people...
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- Web
Podcast - Managing the Future of Work
requirement may stay, or a legal team will need to have a law degree, of course, but there may be some jobs underneath it. Even if I think about HR, talent acquisition is a good space where some of our most qualified candidates actually don't have a college degree, but...
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- 01 Sep 2012
- News
On a Sound Track
about the glamour for a minute—the celebrity sports endorsements, team sponsorships, promotions featuring models and freestyle rappers. Is branding your top priority? Building brand is fundamental to what we do. We play at this very...
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- Web
Podcast - Managing the Future of Work
self-agency. Had a really great academic journey, and then ventured into the world of work. Grew up in retail—so big-box retail industry—and learned a great deal about the business of commerce, and then eventually e-commerce. Ventured...
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- 07 Apr 2009
- First Look
First Look: April 7, 2009
109-070 Commercial Director Prado wonders how to leverage the loyalty card information to prepare the fall 2008 budget. The case discusses the value of subjective and objective information for profit-planning purposes. Spanish children's apparel View Details
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Martha Lagace
- Web
Podcast - Managing the Future of Work
government innovation in workforce development How can government boost competitiveness and spur the creation of good jobs while protecting worker rights and promoting equity? The former Chief Innovation Officer in the U.S. Department of...
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- 05 May 2009
- First Look
First Look: May 5, 2009
these companies as well as provide a unique new marketing opportunity for traditional companies. Download the paper: http://www.hbs.edu/research/pdf/09-123.pdf Crafting Integrated Multichannel Retailing Strategies Authors:Jie Zhang, Paul...
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Martha Lagace
- 25 Oct 2016
- First Look
October 25, 2016
companies committed to making positive contributions to health and wellness. Focusing on four interconnected areas of corporate impact, it not only discusses the business imperative of promoting a healthier society and improved living...
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Sean Silverthorne