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- 14 Nov 2006
- First Look
First Look: November 14, 2006
customers by teaching them the correct ordering protocol. Dell deals with arrival and request variability in its high-end server business by outsourcing customer service while staying in close touch with customers to discuss their needs...
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Sean Silverthorne
- Web
Terms of Use - HBS Online
INTERRUPTION IN AVAILABILITY OF ANY SERVICES, UNAVAILABILITY OF ANY PROGRAM, SERVER OR COMMUNICATIONS FACILITY, OR DAMAGES DUE TO ACTS OR OMISSIONS OF OTHERS USING ANY SERVICE OR PARTICIPATING IN A PROGRAM), ARISING OUT OF OR RELATING TO...
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- 30 May 2000
- Research & Ideas
Market Makers Bid for Success
understand all the communications protocols and the way everything fit together. There was a time when that became less important in the whole server era, but now it's happening with the Web. In order to get performance out of the Web,...
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