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- All HBS Web (308)
- Faculty Publications (97)
- 02 Mar 2016
- News
On Credit
the papers of influential business leaders and the records of innovative companies in the late 20th- and 21st-century global business world,” says Laura Linard, Baker Library’s director of special collections. More recently, that focus has led to View Details
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Julia Hanna
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
such as hotels, restaurants, and theme parks and (2) "individual shopper targeted" offers, whereby each shopper regularly receives an extensive set of tailor-made coupons predominantly paid for by supplier brand-owners. The...
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- 08 May 2020
- In Practice
Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On
accelerate through the crisis. We are finding that there are three stages of addressing a crisis: Stabilize and defend your core business by engaging employees, customers, suppliers and members of your community to identify and address...
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by Danielle Kost
- 21 Oct 2008
- First Look
First Look: October 21, 2008
limited explanatory power. Overall levels of local customers and suppliers are only modestly important, but new entrants seem particularly drawn to areas with many smaller suppliers, as suggested by Chinitz (1961). Abundant workers in...
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Martha Lagace
- 24 Sep 2013
- First Look
First Look: September 24
Abstract—Existing apology research has conceptualized apologies as a device to rebuild relationships following a transgression. As a result, apology research has failed to investigate the use of apologies for outcomes for which...
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Sean Silverthorne
- Web
Podcast - Managing the Future of Work
history of work addressing racial and gender disparities, also disparities experienced by the LGBTQ+ community. So we’ve been focused on those for a long time and in a number of different areas, certainly in terms of hiring and advancement, View Details
- 23 Jun 2003
- Research & Ideas
Historically Speaking: A Roundtable at HBS
British Parliament replaced common land with private property--a process that prompted better management and made Great Britain the leader in the Industrial Revolution. I then began to think about the relationship over time between new...
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by Jim Aisner
- 02 Oct 2015
- News
The ‘F’ Word
strong relationships with our suppliers that we easily convinced them to extend us additional terms to fill that first big order. We shipped the product and waited. Day 30 arrived and a check did not. On Day...
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Walt Disney Studios
- 19 Aug 2008
- First Look
First Look: August 19, 2008
examined the relationships between inventory, gross profit dollars, and gross margin return on inventory. We find that inventory is positively correlated to gross profit dollars but negatively correlated to gross margin return on...
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Sean Silverthorne
- 02 Oct 2018
- First Look
New Research and Ideas, October 2, 2018
programs strengthened the relationship between firms’ historical innovative efficiency and subsequent subsidy awards and depressed the influence of their corruption-related expenditures. We also examine the impact of these changes:...
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Dina Gerdeman
- 16 Jul 2013
- First Look
First Look: July 16
its importance. 3) Being close to people who were ambivalent about a change was always beneficial. In the end, fence-sitters were reluctant to disappoint a friend. But close relationships with resisters were a double-edged sword: such...
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Anna Secino
- 20 Dec 2016
- First Look
December 20, 2016
II, determining the proper phasing, assessing a potential partnership, and managing relationships with the slum community benefiting from the development. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/217013-PDF-ENG Harvard...
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Carmen Nobel
- 05 Aug 2008
- First Look
First Look: August 5, 2008
exploitation tends to drive out exploration, rendering organizations rigid and vulnerable to environmental change. Drawing on the Carnegie School, we propose a model where perturbation moderates the relationship between exploitation and...
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Martha Lagace
- 01 Aug 2017
- First Look
First Look at New Research and Ideas, August 1
Brand (in)fidelity: When Flirting with the Competition Strengthens Brand Relationships By: Consiglio, I., D. Kupor, F. Gino, and M.I. Norton Abstract—We document the existence and consequences of brand flirting: a short-lived experience...
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Sean Silverthorne
- 03 Nov 2009
- First Look
First Look: Nov. 3
wrongdoers is consistent with their judgments, and we offer preliminary evidence on how to reduce these biases. Download the paper: http://www.hbs.edu/research/pdf/09-020.pdf Stock Price Fragility Authors:Robin Greenwood and David Thesmar Abstract We investigate the...
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Martha Lagace
- 03 Mar 2009
- First Look
First Look: March 3, 2009
and complementary effects across channels to provide sales forecasting, promotion planning, and customer relationship management guidance to multichannel managers. We investigate three contingencies in a sales analysis of a leading U.S....
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Martha Lagace
- 14 Jun 2004
- Research & Ideas
The Big Money for Big Projects
suppliers or host governments. High leverage prevents cash from accumulating inside project companies, thereby eliminating the temptation for related parties to seize the cash. It also helps enforce contracts by, somewhat paradoxically,...
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- Web
Podcast - Managing the Future of Work
relationships between human experts and their customers?Welcome to the Managing the Future of Work podcast from Harvard Business School. I’m your host, Bill Kerr. I’m joined by Kunal Kapoor, CEO of investment services firm Morningstar....
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- 19 Jan 2011
- First Look
First Look: Jan. 18
was produced) into palm oil plantations. Critics had intensified their campaigns in recent years, urging—at times successfully—packaged food makers and investors to boycott palm oil suppliers accused of environmental mismanagement. While...
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Sean Silverthorne
- 22 May 2007
- First Look
First Look: May 22, 2007
think about his successor. ConAgra had become the second-largest food company and No. 1 food service supplier in the United States. Rohde believed that the company, with its solid portfolio of brands and history of leadership in important...
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Martha Lagace