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- 10 Jan 2024
- Research & Ideas
Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?
brought along by the pandemic have ushered in changes to the informal customs around who gets tips and how much, according to Jill Avery, senior lecturer of business administration and the Christensen Distinguished Management Educator at...
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by Anna Lamb, Harvard Gazette
- 29 Mar 2023
- News
Supporting Earthquake Victims in Turkey and Syria
iStock The faculty, students, and staff of Harvard Business School are thinking about the people of Turkey and Syria who were impacted by the recent earthquake. We have all been touched by the loss of life, the hopeful stories of survival, and the rapid response of...
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